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Field Travel Agent - Portage, MI

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It’s a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:

****Sign-on Bonus: $1,000-$2,500 Signing Bonus for new hires. Signing Bonus amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

Why Choose a Travel Career with the AAA The Auto Club Group (ACG)

Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
AAA Members travel more than average consumers
FREE LEADS - Prioritized leads with the highest likelihood to travel
In office Travel events and walk-in traffic drive sales daily
Direct to consumer marketing for Travel Agents
Inside Support structure to reduce administrative work
- Air Desk and Inside Sales Agents
- Interactive group system providing seamless booking process
Travel Partner Training Certifications provided (free)
Travel benefits for completing online training programs (can result in free or reduced travel)
Familiarization tours and cruises offered through developmental programs (100% free)
International Airlines Travel Agent Network Card (IATAN)
- Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
Complimentary membership with American Society of Travel Advisors (ASTA)
Established brand that has been around for over 100 years. Our members know and trust us!
Awarded ‘USA Today Top workplaces’ 4 years in a row
Career advancement opportunities

A DAY IN THE LIFE of a Field Travel Sales Agent

The Auto Club Group is seeking prospective Field Travel Sales Agents who can generate new sales, retain existing members and grow ACG’s overall book of business through our multiple product offerings. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 14+ million members

Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
Achieves assigned travel, membership, and credit card sales goals
Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
Prepares complex and/or large scale domestic and international travel packages
Completes reservations and advise clients regarding documentation requirements
Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
Receives and champions customer concerns through to resolution
Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

What it’s like to work for The Auto Club Group:

Serve our members by making their satisfaction our highest priority
Do what’s right by sustaining an open, honest and ethical work environment
Lead in everything we do by offering best-in-class products, benefits and services
ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

HOW WE REWARD OUR EMPLOYEES

This entry level travel sales position has average annual earnings of $50,000 - $87,000.

Layered Compensation Plan:

Unlimited Commissions on travel sales
Additional commissions on membership and credit card sales
Special Performance Incentives from ACG and Partners
Quarterly New Hire On-Pace Bonus
Base Pay $31,200 (non-exempt, eligible for overtime)

ACG offers excellent and comprehensive benefits packages:

Medical, dental and vision benefits
401k Match
Paid parental leave and adoption assistance
Generous Paid Time Off (PTO: 15 days after 1 year of employment), company paid holidays (12.5 days) and CEO days
Paid volunteer day annually
Tuition assistance program, professional certification reimbursement program and other professional development opportunities
AAA Membership and discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES WHO

Required Qualifications:

Education

High school diploma or equivalent

Work Experience

1-year business to consumer sales

Successful candidates will possess:

Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
Advanced consultative selling techniques utilizing thorough product knowledge
Strong phone sales and prospecting skills
Excellent verbal and written communication skills combined with strong customer focus
Ambition, motivation and drive
Excellent listening skills and ability to understand customer needs
Ability to proactively grow a personal book of business and repeat clients

Work Environment

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

#LI-TT2

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Average salary estimate

$59100 / YEARLY (est.)

min

max

$31200K

$87000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Travel Agent - Portage, MI, ACG

If you're looking to combine your passion for travel with a rewarding career, then the Field Travel Agent position at AAA The Auto Club Group in Portage, MI, is a fantastic opportunity for you! Imagine a job where you get to help others explore the world while nurturing a thriving client base. You will not only generate new sales but also build lasting relationships with AAA members, ensuring they make the most of their memberships while experiencing unforgettable journeys. With a competitive base salary plus unlimited commissions on travel sales, your hard work can lead to earnings between $50,000 to $87,000 annually. You will play a key role in selling various travel products, from cruises to hotel bookings, and your expertise will culminate in crafting complex travel packages for both domestic and international destinations. Besides, the position comes with the excitement of daily travel events and a supportive inside sales team, which makes the job dynamic and enjoyable! On top of that, AAA offers incredible benefits such as medical, dental, vision packages, a 401k match, and even paid parental leave. With a sign-on bonus of up to $2,500 depending on your experience, your journey starts as soon as you join this fantastic team. So, why wait? Leap into a career where you can grow professionally while having a blast helping others discover their perfect vacations!

Frequently Asked Questions (FAQs) for Field Travel Agent - Portage, MI Role at ACG

What are the daily responsibilities of a Field Travel Agent at AAA The Auto Club Group?

As a Field Travel Agent at AAA The Auto Club Group, your day-to-day responsibilities will include generating new travel sales, maintaining relationships with existing members, and achieving sales goals for travel, memberships, and credit cards. You'll be actively selling cruises, tours, and hotel accommodations, preparing complex travel packages and providing top-notch customer service.