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Communications Specialist

About Achievers

The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!


Our commitment to you:

At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.


Achievers is seeking a dynamic and detail-oriented Communications Specialist/Account leadto lead and execute high-impact communication campaigns as part of our advanced, paid-for services offering. This role is ideal for a strategic thinker with agency experience who thrives in a fast-paced environment, managing multiple client projects while delivering high-quality content. 

 

The ideal candidate will be responsible for overseeing end-to-end campaign execution, collaborating with cross-functional teams, and ensuring that our clients receive engaging, data-driven communication strategies that drive employee engagement and program adoption. 


Responsibilities:
  • Strategic Development & Client Engagement: 
  • Serve as the primary point of contact for clients leveraging our advanced communication services, ensuring a seamless experience from strategy to execution. 
  • Develop compelling messaging frameworks and campaign strategies tailored to diverse client needs. 
  • Provide consultative guidance to clients on best practices for employee communication and engagement. 
  • Build and refine project proposals, timelines, and reporting metrics to demonstrate campaign effectiveness. 
 
Project & Campaign Management: 
  • Own end-to-end project execution for multiple client accounts, from initial briefing to final delivery. 
  • Develop and manage communication plans, ensuring all assets align with client goals and brand guidelines. 
  • Partner with designers, and internal stakeholders to produce high-quality materials under tight deadlines. 
  • Partner with technical specialists to create comprehensive campaign strategies that leverage all aspect of the Achievers program.  
  • Optimize workflows and processes for increased efficiency and scalability. 
 
Content Development & Innovation: 
  • Craft engaging internal and external communication materials, including emails, newsletters, guides, and multimedia content. 
  • Leverage your Achievers technical acumen to build engaging content that maximizes program and feature exposure.  
  • Ensure content aligns with industry trends, employee engagement best practices, and client branding. 
  • Continuously refine messaging based on performance insights and client feedback. 


Why you’ll love working at Achievers:

We are passionate about disruptive technology that’s rooted in science, research and data.

We understand the value of employee success in the workplace and have been recognized in numerous publications for our contributions to HR, for technical excellence, and for our outstanding workplace culture!

We foster an environment of connection, security, and community. You’ll feel at home, without reservation. 

We believe in moving quickly, failing fast, and adapting to change. 

We enjoy coming to work every day because we believe in our product and love our culture.

We’re committed to achieving excellence in everything we do. 


Benefits & Perks for permanent full time employees:

·      Competitive Pay 💰

·      Parental Leave Top-up 👶🏼

·      Health Benefits and Life Insurance Coverage Upon Your First Day  🩺

·      RRSP Matching 🙌🏼

·      Flexible Vacation  🏖️ 

·      Employee and Family Assistance Program  🤝🏽

·      Full access to the LinkedIn Learning Library 👩‍💻

·      Internal Mentorship Program  🎓

·      Employee-Led Employee Resource Groups  👏🏼

·      A beautiful office space located in Liberty Village, Toronto 🇨🇦

·      Participation in our Points-based Employee Recognition Program ✨ 

·      Opportunities for professional development and career growth 📈 

 

Our work environment:

Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty Village, Toronto. Our hybrid work experience is designed to cultivate an engaging employee experience, where pioneering research intersects with cutting-edge technology. We strongly believe that collocating teams increases the chance to innovate together, foster passive learning, create spontaneous connections, and promote better communication.



Achievers does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our HR team. All qualification will be done face-to-face, whether that is in person or over Zoom. Achievers does not send out offers of employment without meeting candidates and does not offer employment via text. If you are requested for any personal information via text and/or without having met a member of our hiring team in person, please disregard.


Our employees are a diverse and inclusive team of passionate, hardworking individuals. Achievers is committed to creating an environment where our employees can do the best work of their lives. We encourage all qualified candidates to apply to join our A-Player family. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Achievers is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.


Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

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CEO of Achievers
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Jeff Cates
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What You Should Know About Communications Specialist, Achievers

Achievers is on the lookout for a talented Communications Specialist to join our fabulous team in Canada! Our innovative Employee Experience Platform™ is changing the way the world works by empowering employees through real-time recognition and engagement. As a Communications Specialist at Achievers, you'll be at the heart of impactful communication campaigns that resonate with our diverse clientele. This role calls for a strategic thinker with a knack for crafting compelling messages and an ability to manage multiple client projects in a fast-paced environment. Your responsibilities include serving as the primary contact for clients using our advanced services, developing tailored strategies that meet distinct client needs, and producing high-quality communications that engage employees effectively. Your creativity will shine as you collaborate with cross-functional teams, ensuring that every piece of content—from emails to multimedia content—aligns perfectly with industry trends and our clients' branding. If you’re passionate about leveraging disruptive technology to drive employee engagement and possess a keen eye for detail, then Achievers could be your next great adventure. Join us, and let’s change the way the world works together! With competitive pay, flexible vacation policies, and a supportive workplace culture, Achievers isn't just a job, it's a community where you’ll thrive and grow.

Frequently Asked Questions (FAQs) for Communications Specialist Role at Achievers
What are the key responsibilities of a Communications Specialist at Achievers?

As a Communications Specialist at Achievers, you will lead and execute high-impact communication campaigns tailored to our diverse client needs. This includes developing messaging frameworks, serving as a primary client engagement contact, managing multiple projects, overseeing end-to-end execution, and crafting engaging materials that align with best practices for employee engagement.

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What skills are required for the Communications Specialist position at Achievers?

The ideal candidate for the Communications Specialist role at Achievers should possess a strategic mindset, excellent writing skills, and agency experience. Key skills include project management, communication strategy development, data analysis to measure campaign effectiveness, and the ability to collaborate with diverse teams to produce high-quality content.

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How does Achievers foster a diverse work environment for Communications Specialists?

At Achievers, we are dedicated to creating an inclusive and equitable workplace. We celebrate individual contributions and perspectives, ensuring that everyone feels they belong. Through employee-led resource groups and supportive programs, we aim to cultivate an environment where all Communications Specialists can thrive.

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What are the development opportunities for Communications Specialists at Achievers?

Achievers is committed to professional growth for Communications Specialists and offers diverse opportunities for development. With access to the LinkedIn Learning Library, a comprehensive internal mentorship program, and career advancement opportunities, you’ll have all the resources to further your career and hone your skills.

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What is the work culture like for a Communications Specialist at Achievers?

The work culture at Achievers is vibrant and supportive, encouraging collaboration and innovation. We believe in moving quickly, learning from failures, and creating connections within our hybrid-first environment. As a Communications Specialist, you’ll find a community that values your contributions and promotes a sense of belonging.

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Common Interview Questions for Communications Specialist
How do you approach developing communication strategies for diverse clients?

When developing communication strategies for diverse clients, I first conduct thorough research to understand their specific needs. I then collaborate closely with clients to craft tailored messaging frameworks, ensuring alignment with their brand values and goals. Regular feedback and assessment metrics help refine the approach.

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Can you give an example of a successful communication campaign you led?

One successful campaign I led involved launching an employee engagement initiative for a major client. I developed a multi-channel communication plan that included newsletters, social media posts, and videos. The campaign boosted employee recognition and engagement by 30%, and we received positive feedback from the client.

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What tools do you use to manage multiple projects effectively?

To manage multiple projects effectively, I rely on tools such as project management software like Asana or Trello for task tracking and collaboration. Additionally, I use analytics tools to measure the effectiveness of communications, helping to make data-driven decisions to optimize campaigns.

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How do you ensure the content you create aligns with industry trends?

I stay informed about industry trends by following relevant publications, attending webinars, and networking with other professionals. This allows me to incorporate innovative ideas into the content, ensuring it resonates with the audience while also driving engagement.

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What strategies do you use to optimize client communication?

To optimize client communication, I focus on clarity and transparency. I establish regular check-ins to review campaign progress and collect feedback, which allows for adjustments. Additionally, crafting a well-structured communication plan ensures all stakeholders are aligned.

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How do you handle tight deadlines for campaign deliverables?

I handle tight deadlines by prioritizing tasks based on their urgency and impact. I break down projects into manageable parts and allocate resources effectively. If needed, I communicate proactively with team members to ensure we stay on track and meet our goals.

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How do you measure the success of your communication campaigns?

I measure the success of communication campaigns by setting clear KPIs at the outset, such as engagement rate or conversion metrics. After campaign execution, I analyze data from surveys and analytics tools to assess the effectiveness and identify areas for improvement.

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How do you adapt your messaging for different audiences?

To adapt messaging for different audiences, I first analyze the audience demographics and preferences. I tailor the tone, language, and content format accordingly, ensuring relevance and resonance. I also seek feedback to refine the messaging further.

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What role does collaboration play in your work as a Communications Specialist?

Collaboration is crucial for a Communications Specialist. Working with designers, technical teams, and client stakeholders fosters creativity and innovation while ensuring consistency in messaging. I value teamwork and recognize that great ideas often come from collective efforts.

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How do you maintain creativity in a fast-paced environment?

To maintain creativity in a fast-paced environment, I make time for brainstorming sessions and encourage open discussions with peers. I also draw inspiration from various sources, including current trends and best practices, which helps keep my ideas fresh and innovative.

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Achievers’ mission is to change the way the world works. Our Employee Success Platform is specifically designed to drive higher levels of employee engagement. It’s built to align everyone with business objectives and company values, driven by reco...

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DATE POSTED
March 18, 2025

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