IT Cloud Operations Engineer

As an IT Cloud Operations Engineer at Acolad, your daily responsibilities will include managing and optimizing virtualized environments, primarily using VMware and Hyper-V, while also engaging with multi-cloud infrastructures like AWS, Azure, and GCP. You'll automate provisioning, configuration, and deployment processes with tools like Ansible and Terraform, ensuring that our systems remain secure and highly efficient. Additionally, you'll oversee backup and recovery processes and collaborate with cross-functional teams to achieve cloud objectives.

To join Acolad as an IT Cloud Operations Engineer, you’ll need a degree in Information Technology or Computer Engineering along with a minimum of 2 years of experience managing virtual environments and server operating systems, both UNIX and Windows. You'll also need hands-on experience designing and deploying cloud architectures on providers such as AWS and Azure. Familiarity with automation tools and backup solutions is essential, as well as strong communication skills.

IT Cloud Operations Engineers at Acolad work with a range of tools and technologies, including virtualization platforms like VMware and Hyper-V, as well as cloud services from AWS, Azure, and GCP. You’ll also use automation tools like Ansible and Terraform, along with containerization technology, particularly Kubernetes. Experience with Veeam for backup and recovery, CI/CD practices, and infrastructure management will also be beneficial in this role.

At Acolad, the career growth potential for an IT Cloud Operations Engineer is substantial. The position offers a unique opportunity to develop your skills in a collaborative global environment, where you can expand your expertise in cloud technologies and infrastructure management. Additionally, with Acolad's commitment to professional development, you'll have access to numerous opportunities for training and advancement within the company.

Acolad supports work-life balance by offering flexible working arrangements and a five-day work week for the IT Cloud Operations Engineer role. The company also places emphasis on team collaboration without compromising personal time, ensuring that employees can thrive both professionally and personally. With an inclusive environment that promotes growth and creativity, Acolad fosters a workplace where you can excel while maintaining healthy boundaries.

When answering this question, emphasize your hands-on experience with VMware vSphere or Hyper-V. Discuss specific tasks you've managed, such as provisioning virtual machines, monitoring performance, or any responsibilities in patch management and compliance. Provide examples to reflect your familiarity with centralized management tools like vCenter and how this has improved your past work environments.

Highlight the automation tools you've utilized, such as Ansible, Terraform, or Kubernetes. Discuss how you've applied these tools to streamline processes within cloud environments. Be specific about how automation has improved deployment times or reduced errors in your previous projects, showcasing your ability to leverage technology effectively.

In your response, emphasize the proactive measures you take for vulnerability monitoring, such as applying patches, conducting regular audits, and ensuring compliance with security best practices. Discuss any tools you've used, like vulnerability scanners or monitoring platforms, and convey a commitment to maintaining security in virtualized setups.

Use the STAR method (Situation, Task, Action, Result) to outline a specific challenge you faced in cloud operations. Detail the problem, your objectives, the actions you took to address it, and the ultimate resolution. This structured response will demonstrate your problem-solving skills and technical expertise in real-world scenarios.

When discussing your CI/CD experience, detail the tools you have used, like Jenkins or GitLab, and explain how you've integrated testing and deployment processes. Share specific accomplishments, like improving release cycles or decreasing deployment failures, and highlight your understanding of best practices in continuous integration and delivery.

Explain the concept of hybrid cloud architectures and emphasize your experience in integrating on-premises resources with cloud services. Provide examples of how you’ve managed workloads across both environments, discussing any specific challenges and the solutions you implemented to ensure seamless performance.

Discuss the components you consider when evaluating TCO for cloud services, such as infrastructure costs, operational expenses, and potential savings from efficiencies gained through automation. Share any specific frameworks or calculations you use to conduct your assessments, and how these insights shaped decisions in past projects.

Highlight your experience in developing training materials and leading workshops or sessions for internal teams. Explain your method for tailoring the content to different skill levels and how you ensure engagement during training. Offer examples of past successes in upskilling teams within your organization.

Talk about your experience with backup and disaster recovery solutions, emphasizing products like Veeam. Explain your understanding of different strategies and best practices for implementing robust backup systems, including replication methods and testing recovery procedures to ensure minimal downtime in case of failures.

Discuss the strategies you've employed to optimize resource allocation, such as load balancing, clustering, and capacity planning. Highlight tools you've used for monitoring performance and adjusting resources based on workload demands. Share specific examples of how your optimization efforts led to improved system performance and efficiency.