Maintenance Technician II for Luxury HOA - The Perla on Broadway

To apply for the Maintenance Technician II position at Action Property Management, you need a minimum of 3 years of maintenance experience, preferably in hospitality or property management. Hands-on experience or coursework in HVAC, electrical, plumbing, painting, and drywall is essential. Additionally, you must be over 18 and pass a pre-employment background check and drug screening to ensure a safe environment for our residents.

As a Maintenance Technician II at The Perla on Broadway with Action Property Management, your key responsibilities include maintaining and repairing all common property not serviced by third-party vendors. You will also perform limited in-unit maintenance under the guidance of the Building Engineer, respond to property emergencies, and ensure that everything runs efficiently and safely for our homeowners.

The Maintenance Technician II position at Action Property Management is a full-time role scheduled from Sunday to Thursday, 8:00 am to 4:30 pm. This schedule allows you to enjoy your weekends while making a significant impact during the week at The Perla on Broadway.

Action Property Management offers an attractive benefits package for Maintenance Technician II employees, including competitive pay ranging from $29 to $32 per hour, medical, dental, and vision insurance, pet insurance, a 401(k) plan with company matching, and life and disability support. We’re committed to providing generous paid time off, including vacation, sick time, and company-observed holidays, creating a supportive environment for our team members.

Action Property Management seeks enthusiastic candidates for the Maintenance Technician II role who possess strong technical skills, particularly in HVAC and electrical work. We're looking for individuals with a polished appearance, professional demeanor, and excellent customer service skills. Your ability to work well under pressure and contribute to team efforts will also be crucial for success at The Perla on Broadway.

When answering this question, discuss your relevant experiences that align with the role's qualifications, particularly highlighting any hands-on work with HVAC, electrical systems, or other related fields. Use specific examples from your previous jobs that demonstrate your technical skills and how they apply to the responsibilities at The Perla on Broadway.

In responding to this question, share a detailed account of an emergency maintenance situation you've encountered. Focus on the steps you took to address the problem, your approach to communication during the crisis, and how you ensured the safety and comfort of those affected. Tailor your answer to reflect the type of emergency scenarios that may arise in a residential setting like The Perla on Broadway.

It's crucial to showcase your organizational skills in response to this question. Explain your strategy for prioritizing tasks based on urgency, resident needs, and scheduled maintenance. Discuss tools or methods you use to keep track of tasks and ensure efficiency, particularly in a bustling environment like Action Property Management.

Highlight your knowledge of safety practices in maintenance roles. Discuss protocols you adhere to, such as wearing appropriate personal protective equipment (PPE), following specific operational guidelines for equipment, and being aware of emergency procedures. This will demonstrate your commitment to a safe environment for both residents and staff at The Perla on Broadway.

When addressing this question, emphasize your customer service skills and problem-solving abilities. Outline your strategy for listening patiently to the resident's concerns, empathizing with their situation, and providing a clear plan for resolving the issue. Illustrate the importance of maintaining positive relationships within the community serviced by Action Property Management.

Take the opportunity to highlight your strengths by listing the specific maintenance tasks where you excel. Whether it’s HVAC repair, plumbing, or painting, provide examples that demonstrate your expertise and how you’ve successfully carried out these tasks in previous roles.

Express your enthusiasm for the role and the company by discussing Action Property Management's reputation, commitment to community, and employee support. Share how your skills align with their values and how you would relish the opportunity to contribute to The Perla on Broadway.

Show your willingness to learn by discussing how you keep abreast of new technologies and practices in the maintenance field. Whether through online courses, workshops, industry publications, or professional networks, convey your commitment to continuous improvement and application of the latest techniques in your work at Action Property Management.

When responding, detail your experience with preventive maintenance strategies. Talk about the importance of ensuring equipment and systems are regularly checked and serviced to prevent failures, emphasizing any specific examples from previous jobs where your preventive measures led to fewer repairs and increased efficiency.

Discuss the importance of clear, timely communication about maintenance schedules, tasks, and updates. Provide examples of how you've successfully communicated with residents in the past and stress the value of transparency and responsiveness to building trust and satisfaction in the community managed by Action Property Management.