Systems Engineer

Acumatica is a company on a mission. We are a leading innovator in cloud ERP with customers located around the world. But don’t take our word for it—read what analysts like G2 and Info-Tech have to say about us.
Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of their businesses, play to their organizations’ unique strengths, and support their clients by following them anywhere on any device.
Acumatica’s culture is casual and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

We are seeking a skilled Systems Engineer in Seattle area to focus on Acumatica.com resilience, WordPress, operations, and Site Reliability Engineering (SRE) skills to join our growing team. The ideal candidate will be experienced at managing, optimizing, and scaling WordPress/company web sites while ensuring high availability, security, and performance. They will collaborate closely with our marketing, existing contractors, IT development, IT operations, network engineering, and security teams to ensure reliable and efficient system operations.  Their mission is to improve service performance evidenced by KPIs which objectively demonstrate increased value to Acumatica.  The Systems Engineer will extend their reach into supporting other Marketing systems operations, time permitting.

Key Responsibilities:

WordPress Environment Management:

• Administer and optimize WordPress installations, including themes, plugins, and custom configurations.

• Develop and maintain scripts to automate deployment and management of WordPress environments.

• Monitor and ensure the security, availability, and performance of WordPress instances.

• Troubleshoot and resolve complex WordPress-related issues.

Operations & Infrastructure:

• Design, implement, and manage scalable infrastructure in a cloud or hybrid environment (AWS, GCP, Azure, etc.).
• Automate infrastructure provisioning, configuration management, and deployment pipelines using tools like Terraform, Ansible, or similar.
• Manage Linux/Unix systems and ensure their optimal performance and security.
• Monitor system health, identify potential issues, and implement proactive solutions to ensure uptime and performance.

SRE & Performance Monitoring:

• Implement and maintain robust monitoring, alerting, and incident response systems for WordPress environments.
• Use data-driven approaches to optimize performance, improve reliability, and reduce operational toil.
• Collaborate with development teams to build reliable, fault-tolerant systems, and minimize downtime.
• Perform root cause analysis on production incidents, identifying both immediate fixes and long-term improvements.

Security & Compliance:

• Ensure systems meet security standards and follow best practices, including regular patching, vulnerability scanning, and hardening of systems.
• Implement and enforce backup and disaster recovery strategies to ensure business continuity.
• Stay up to date with industry best practices and security threats relevant to WordPress and operations.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.

Experience:

• 3-5 years of experience as a Systems Engineer, DevOps Engineer, or in a similar role.
• Strong experience with managing and scaling WordPress environments in production.
• Expertise in Linux/Unix system administration.
• Experience with cloud platforms (AWS, GCP, or Azure) and managing infrastructure as code (Terraform, Ansible, etc.).
• Familiarity with containerization technologies (Docker, Kubernetes) and CI/CD pipelines.
• Experience with monitoring and alerting tools (PRTG, Prometheus, Grafana, New Relic, etc.).

Skills:

• Strong understanding of web technologies and experience with web servers (Nginx, Apache).
• Deep knowledge of WordPress architecture, database management (MySQL, MariaDB), and caching strategies (Redis, Varnish).
• Knowledge of networking, DNS, and load balancing.
• Proficiency in scripting languages such as Bash, Python, or PHP.
• Strong problem-solving skills and ability to troubleshoot complex system issues.

Preferred Qualifications:

• Experience working in an Agile development environment.
• WordPress development experience (themes, plugins, custom development).
• Familiarity with security frameworks (OWASP, CIS benchmarks).
• Certifications in cloud or DevOps technologies (AWS Solutions Architect, Certified Kubernetes Administrator, etc.).
• Fastly SASE/CDN configuration and operations

What We Offer:

• Competitive salary and benefits package.
• Flexible working hours and the opportunity to work remotely.
• Career growth opportunities in a dynamic and growing company.
• Access to the latest technologies and tools for your job.

If you are a passionate systems engineer who thrives in a dynamic environment and wants to make a real impact on the performance and scalability of WordPress and critical infrastructure, we’d love to hear from you! Apply today!

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

For this role, the salary range is $108,000-$128,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements.

At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock for full-time employees. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of your employment with Acumatica and the country where you work.

US-based employees:

• Gain access to healthcare benefits (Medical- one plan 100% ER paid), dental and vision insurance for you and your dependents);
• Employer paid Short-term/Long-term Disability and Basic life insurance;
• 401(k) plan and company match;
• 15 days of PTO (paid time off);
• 5 sick days;
• 9 paid holidays
• 3 Floating Holidays;
• Paid Parental leave