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Field Services Coordinator

Position Summary

Acuren is seeking a Field Services Coordinator for operations in Joliet, IL. THIS WILL BE A NESTED ROLE.

 

The Field Services Coordinator will work closely with the Project Controls Manager of contact to improve the efficiency, effectiveness and uniformity of operations and administration for the assigned site. The role of Field Services Coordinator has broad responsibilities, from managing staff and overseeing projects, to maintaining safety protocols and implementing site procedures. Our ideal candidate is experienced, responsible, and team-focused.

Responsibilities

  • Dispatching NDE personnel to cover all job assignments originating from client and contractors.
  • Daily client contact regarding all project matters.
  • Attend required meetings with customer on an as needed basis.
  • Provide oversight and mentoring for all NDT operations on site.
  • Communication with the Project Controls Manager regarding personnel and equipment needs.
  • Enforcing all Acuren and project specific requirements.
  • Communicate with site and Division personnel via email.
  • When required, walk down plant equipment with NDE personnel to assure proper inspection method(s) and location prior to inspection.
  • Constant focus on improvement of service offering to client.

Requirements

  • Strong Technical background in multiple NDT methods and procedures
  • Demonstrated ability to effectively perform assigned NDT tasks and interpret results of inspections
  • 5+ years of formal project management experience, managing large-scale, cross-functional, technical and business focused projects

Benefits

  • Competitive salary
  • Medical, dental, vision, and supplemental insurance
  • 401K Plan
  • Paid Holidays
  • Paid Time Off

Company Overview

Acuren is a trusted, single source provider of technology-enabled asset protection solutions used to evaluate the structural integrity of critical energy, industrial and public infrastructures. Committed to delivering a Higher Level of Reliability, Acuren provides an unrivaled spectrum of capabilities including inspection, traditional and advanced NDE/NDT, failure analysis, rope access, materials engineering, field engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring services.

 

Our work is critical to the integrity and safety of industrial firms, including petroleum refinery, pipeline, power generation, pulp & paper, mining, pharmaceutical, aerospace and automotive industries. Acuren employs over 4,000 dedicated professionals supporting the mechanical integrity and inspection programs of the world’s largest industrial segments.

 

Acuren is a market leader. Our formula for success is straightforward: be capable locally, with certified and well-equipped personnel supported by trained, experienced leaders. Continuing to build on a strong heritage of safety, quality and professionalism, Acuren strives to maintain incident free work environments, pursues advanced technical developments, and supports reliability programs that are valued by clients and employees. #LI-BE1

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Services Coordinator, Acuren Inspection, Inc.

Acuren is excited to announce an opening for the Field Services Coordinator position based in Joliet, IL! In this dynamic role, you will be the backbone of our operations, working closely with the Project Controls Manager to ensure our services are efficient, effective, and standardized across the board. As a Field Services Coordinator, you’ll take charge of a wide range of responsibilities that include managing a talented staff, overseeing key projects, and ensuring we meet all safety and quality protocols. You'll be actively dispatching NDE personnel to various job assignments, handling daily communications with clients about project updates, and mentoring your team to uphold the highest standards of NDT operations. Your ability to maintain a constant dialogue with site personnel and the Project Controls Manager will be vital as you focus on improving our service offerings. This position requires a unique blend of technical expertise and excellent project management skills, perfect for someone who thrives in a fast-paced environment while also being a team player. If you have over 5 years of project management experience and a strong technical background in multiple NDT methods, we invite you to join our remarkable team at Acuren, a market leader in technology-enabled asset protection solutions. Together, let’s make a difference in the structural integrity of critical infrastructures!

Frequently Asked Questions (FAQs) for Field Services Coordinator Role at Acuren Inspection, Inc.
What are the key responsibilities of a Field Services Coordinator at Acuren?

The Field Services Coordinator at Acuren plays a crucial role in overseeing operations, which includes managing staff, dispatching NDE personnel for various job assignments, and maintaining daily communication with clients related to project matters. Additionally, the role involves attending client meetings, providing oversight for NDT operations on-site, and ensuring adherence to safety and project-specific protocols.

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What qualifications are required for the Field Services Coordinator position at Acuren?

To qualify for the Field Services Coordinator position at Acuren, candidates should possess a strong technical background in multiple NDT methods, along with at least 5 years of formal project management experience. A demonstrated ability to execute NDT tasks effectively and interpret inspection results is also necessary for success in this role.

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How does the Field Services Coordinator contribute to improving services at Acuren?

The Field Services Coordinator contributes to service improvement at Acuren by fostering constant communication with clients and team members, providing mentorship to staff, and focusing on enhancing service offerings. The coordinator's oversight in project operations ensures all services meet our high-quality standards, ultimately boosting client satisfaction.

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What benefits can a Field Services Coordinator expect at Acuren?

A Field Services Coordinator at Acuren is offered a competitive salary and a comprehensive benefits package, which includes medical, dental, and vision insurance, as well as a 401K plan. Additionally, employees enjoy paid holidays and paid time off to support their work-life balance and overall well-being.

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What is the work environment like for a Field Services Coordinator at Acuren?

The work environment for a Field Services Coordinator at Acuren is dynamic and collaborative. The role involves regular communication with various stakeholders, including clients and team members, as well as ongoing training and development opportunities to maintain safety and quality throughout all projects.

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Common Interview Questions for Field Services Coordinator
Can you describe your experience with NDT methods as a Field Services Coordinator?

When answering this question, highlight your specific experience with various NDT methods. Be sure to mention any particular challenges you've faced and how you adapted your skills to meet those demands, showcasing your technical knowledge and ability to mentor others.

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How do you handle client communications in your role as a Field Services Coordinator?

Emphasize the importance of clear and proactive communication in your experience. Discuss how you ensure all client needs are met, provide updates, and manage expectations, perhaps sharing examples of significant client relationships you've maintained.

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What strategies do you use to lead and mentor your team effectively?

Discuss the leadership techniques that work best for you, such as regular feedback sessions, training programs, and recognition of team success. Share specific examples where your mentorship has made a positive impact on team performance or morale.

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How do you ensure compliance with safety and project-specific requirements?

Talk about your systematic approach to enforcing safety protocols and project requirements, including regular inspections, updates to procedures based on new regulations, and your role in training staff to uphold these standards.

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What project management tools and methodologies do you prefer as a Field Services Coordinator?

Be prepared to discuss specific tools and methodologies you've utilized in past projects. If you prefer Agile, Scrum, or traditional project management approaches, explain why and how these have benefited your projects, making sure to relate them to the needs of the role at Acuren.

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Describe a challenging project you managed and how you overcame the obstacles.

Share a clear example of a challenging project. Focus on the specific obstacles you faced, the steps you took to navigate these challenges, and the eventual outcomes. This showcases your problem-solving skills and ability to manage stress effectively.

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How do you prioritize tasks and manage your time effectively as a Field Services Coordinator?

Discuss your time management techniques, which could include using task prioritization frameworks (like Eisenhower Box or Kanban), regular check-ins with your team to assess progress, and your ability to remain flexible when unexpected issues arise.

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In what ways do you track and evaluate the performance of your team?

Explain how you set clear performance metrics and regularly review progress, using tools like performance reviews and feedback sessions. Mention how you also celebrate their achievements to motivate and improve performance.

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How do you ensure quality control in NDT operations as a Field Services Coordinator?

Detail the steps you take to uphold quality control in NDT operations, such as rigorous training, adherence to established guidelines, and continuous improvement practices. Share how you have implemented quality checks to ensure reliability.

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What motivates you to excel in the role of Field Services Coordinator?

Identify what drives your passion in project management and team leadership. Share how the desire to ensure safety, quality, and excellent service motivates you to excel, showing your personal investment in Acuren's mission.

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DATE POSTED
April 14, 2025

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