Account Executive(B2B)

As an Account Executive (B2B) at Aditi Consulting, your main responsibilities will include selling our products and solutions through our B2B online eCommerce store, identifying and qualifying new business opportunities, and managing customer accounts. You'll track customer requests, collaborate with internal teams, analyze data for growth opportunities, and develop account plans to align with customer strategies—all ensuring a positive experience for our clients.

To qualify for the Account Executive (B2B) role at Aditi Consulting, candidates must possess a Bachelor’s degree and have 3-5+ years of sales experience, particularly within technology companies. Strong organizational skills, project management experience, and the ability to articulate a compelling value proposition are also essential. A customer-centric focus and capability to work autonomously are crucial for success in this dynamic position.

An Account Executive (B2B) at Aditi Consulting should demonstrate strong organizational skills and an ability to maintain detailed sales records. It’s important to have project management skills and a collaborative mindset to work effectively with diverse teams. A deep understanding of eCommerce operations, along with expertise in Microsoft Excel and the ability to analyze data to develop strategies, will set you up for success.

At Aditi Consulting, the position of Account Executive (B2B) offers significant career growth potential. This initial 12+ month contract has a high possibility for extension, with many of our consultants enjoying long-term engagements. Depending on performance, there is also an opportunity for conversion to a full-time role within the company, allowing you to grow your career alongside our expanding business.

Aditi Consulting fosters a highly collaborative and autonomous work environment for our Account Executive (B2B) roles. You’ll be part of a team that values innovation and initiative. With a focus on enhancing customer experiences and improving processes, you’ll find plenty of opportunities for professional development and to make impactful contributions to our clients' technology initiatives.

As an Account Executive (B2B), it’s essential to prioritize tasks based on urgency and alignment with your sales goals. I typically start by assessing customer needs and potential leads for immediate follow-ups. I also allocate time for strategic planning sessions to analyze account data, ensuring I focus on high-potential opportunities. A systematic approach helps maintain balance while addressing both immediate requests and long-term objectives.

In my previous role, I implemented a multi-tiered sales strategy that integrated data analytics with personalized outreach. By segmenting clients based on their purchasing behaviors, I tailored my communications and product offerings, resulting in a 30% increase in sales for that quarter. This strategy demonstrated the importance of understanding customer needs and leveraging data to guide my approach.

Handling customer objections is critical for an Account Executive (B2B). I actively listen to the client’s concerns, ensuring they feel heard, and then address each point with factual information and empathy. For instance, if a customer hesitates due to budget constraints, I might explore flexible pricing options or alternative solutions that meet their needs, demonstrating our commitment to finding a beneficial outcome.

My experience includes utilizing CRM software to track customer interactions and manage sales pipelines efficiently. I prioritize maintaining up-to-date records of client communications and transactions, allowing me to provide better service and identify upselling opportunities. By regularly reviewing account statuses, I can proactively address any concerns and foster strong relationships with our clientele.

Ensuring customer satisfaction involves a combination of proactive communication and attentive service. I prioritize checking in with clients after purchases to gather feedback and resolve any issues promptly. Additionally, I set clear expectations and follow up regularly on progress, making it easy for clients to reach me with any questions. This approach not only improves satisfaction but builds trust and loyalty over time.

My prospecting strategy includes a mix of research and networking. I leverage tools such as LinkedIn to identify potential leads, research their business needs, and tailor my outreach accordingly. I also attend industry events and webinars, engaging with potential clients and nurturing relationships over time to establish trust before initiating a sales conversation.

I stay updated on industry trends and technology by subscribing to relevant publications, attending webinars, and participating in online forums. Regularly engaging with thought leaders on social media also provides insights into emerging trends. I believe continuously learning helps refine my sales strategies, ensuring I offer the most current solutions to customers.

I once worked with a client who was unhappy with our service due to miscommunication. To turn this around, I arranged a face-to-face meeting to listen to their concerns directly. I proposed a customized solution to address their issues and set up regular follow-up meetings. This proactive approach not only resolved the problems but transformed the relationship into a strong partnership, boosting satisfaction and retention.

For developing account strategies, I believe in a data-driven approach, assessing not just historical sales but also potential growth areas. I conduct comprehensive analyses of customer behavior, competitor offerings, and market trends. This information enables me to present tailored strategies that align with client goals and create longer-term value, ensuring alignment in our partnership.

Managing time effectively in a contract role is vital, especially when aiming to meet deadlines and achieve sales targets. I use project management tools to keep track of my tasks and timelines while setting daily and weekly goals. Prioritizing tasks based on urgency and importance allows me to stay organized and flexible, adapting to changing needs of the business while ensuring consistent progress.