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Clinical Partnerships Representative (Lower New England)

About Equip 

Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health.


Founded in 2019 as a fully virtual company, Equip is built on the dedication of highly engaged, passionate, and diverse Equipsters who have shaped our unique culture. In recognition of this impact, Equip was honored in 2024 by Forbes as a Next Billion-Dollar Startup, LinkedIn as a Top Startup, TechCrunch as one of the 10 Most Exciting Digital Health Startups, Fast Company among the Most Innovative Companies, and Business Insider’s 44 Companies to Bet Your Career On. We are immensely grateful to our Equipsters for creating a sustainable company and treatment program that has served thousands of patients and families to date.



The Clinical Partnerships Representative (CPR) will boost patient acquisition by activating and nurturing professional relationships. As the “face” of Equip, the CPR embodies our values and mission and positions themselves as an eating disorder resource and Equip treatment expert in their territory. This role involves building a strong brand presence and forging strategic referral partnerships across an assigned territory to meet patient referral targets. Responsibilities include building and executing on a market strategy, relationship cultivation across a diverse portfolio of professionals and organizations, local marketing activities, data management, event planning, and subject matter expertise of the Equip treatment model.


An ideal candidate has experience managing a book of business and is energized by exceeding quotas and goals in high-growth, fast-paced environments, particularly within healthcare. They possess sharp organizational skills and can manage details in a rapidly evolving environment. The right person has excellent interpersonal skills and is capable of influencing at all levels of an organization. They are comfortable in a remote role and a remote team with high autonomy and self-motivation. An ideal candidate will have existing relationships in healthcare and behavioral healthcare fields and experience prospecting, developing, and nurturing business partnerships in a full sales cycle.


Responsibilities:
  • Utilize market analysis and strategy to maximize brand reach and provider relationships within a territory
  • Cultivate new relationships and nurture existing ones through video conference calls, in-person meetings and events, and exceptional communication
  • Deliver on patient referral targets and outreach goals
  • Manage data, outreach efforts, and reports in a CRM to demonstrate territory performance, identify key areas for improvement, and inform future strategy
  • Effectively plan and execute regional events that drive engagement with the target professional audience
  • Cultivate relationships with medical providers and hospitals through educational presentations and in-services
  • Deeply understand the specific territory’s needs and position Equip as a solution for providers
  • Effectively re-engage or repair existing relationships
  • Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for referral partners.
  • Work collaboratively with marketing, clinical operations, and client success teams to effectively penetrate new markets
  • Identify local sponsorship opportunities and represent Equip at conferences


Qualifications:
  • Bachelor’s degree or higher
  • Territory is Lower New England (CT, RI, NY - excluding NYC boroughs and Long Island)
  • 2+ years experience in a sales or business development role, preferably in healthcare
  • Strong interpersonal skills, relationship-building expertise, and professional presence
  • Ability to effectively and professionally communicate, build rapport, and influence at all levels of an organization
  • Sharp organizational skills with capability to manage details in a fast-paced, fluid environment
  • Proven track record of meeting assigned goals
  • Comfortable with a remote role and a remote team with high autonomy and self-motivation
  • Ability to think critically to quickly and accurately work through challenges and rapid change


$76,000 - $120,000 a year
The pay range for this position in the US is $76000- $120,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. We are open to compensation negotiation. This role can only be remote Rhode Island, Connecticut, New York (excluding NYC boroughs and Long Island). This role is also eligible for up to 30% in quarterly performance-based bonuses.

Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.

Diversity, Equity, Inclusion, Belonging

At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of  members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. 


As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law.

Average salary estimate

$98000 / YEARLY (est.)
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$76000K
$120000K

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What You Should Know About Clinical Partnerships Representative (Lower New England), Equip Health

Are you passionate about mental health and want to make a meaningful impact? Equip, the leading virtual eating disorder treatment program, is looking for a Clinical Partnerships Representative specifically for the Lower New England area! In this role, you’ll be the face of Equip, where you’ll cultivate relationships and nurture partnerships with professionals to help patients receive the care they deserve. At Equip, you’ll be part of a vibrant team dedicated to using evidence-based practices to transform lives. You’ll focus on building a solid brand presence while forging strategic referral partnerships to meet patient referral targets. This isn’t just another sales role; it’s about aligning deeply with our mission of empowering individuals to achieve lasting recovery. Your responsibilities will span from executing market strategies to organizing educational events. If you're someone with a strong background in healthcare sales, excellent interpersonal skills, and thrive in a remote, high-autonomy setting, this could be your dream job. Equip is not only recognized for its innovative approach but is also committed to diversity, equity, inclusion, and belonging within our company. If you have a track record of building lasting relationships and are eager to join a fast-evolving company, we can’t wait to meet you and see how you can contribute to our mission and grow with our successful team!

Frequently Asked Questions (FAQs) for Clinical Partnerships Representative (Lower New England) Role at Equip Health
What are the primary responsibilities of a Clinical Partnerships Representative at Equip?

The Clinical Partnerships Representative (CPR) at Equip is responsible for developing and nurturing professional relationships within the Lower New England territory to enhance patient acquisition. This includes executing a comprehensive market strategy, managing data in a CRM, organizing regional events, and effectively communicating the Equip treatment model to potential referral partners. Your main objective will be to deliver on patient referral targets while fostering a strong community presence for Equip.

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What qualifications are necessary for the Clinical Partnerships Representative role at Equip?

To be considered for the Clinical Partnerships Representative position at Equip, candidates should ideally have a Bachelor’s degree along with at least 2 years of experience in a sales or business development role within the healthcare sector. Strong interpersonal skills, and the ability to influence across various levels of an organization are essential. An organized approach to managing relationships and adaptability to a remote work environment are also crucial.

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How does Equip ensure success for the Clinical Partnerships Representative?

Equip sets its Clinical Partnerships Representatives up for success through a combination of comprehensive training, access to a supportive remote team, and a culture of high autonomy. Representatives will receive resources to align with Equip's mission and values while utilizing market analysis and data management to innovate their outreach strategies. Furthermore, Equip offers competitive compensation, including performance-based bonuses, to motivate and reward effective performance.

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What makes Equip a unique workplace for Clinical Partnerships Representatives?

Equip stands out as a workplace due to its commitment to diversity, equity, inclusion, and belonging (DEIB) across all levels of the organization. With awards from notable organizations like Forbes and LinkedIn, Equip fosters a culture that prioritizes employee engagement and community impact. The opportunity to work in an innovative, fully remote environment allows for flexibility and the chance to directly contribute to meaningful healthcare solutions for individuals with eating disorders.

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What is the compensation range for the Clinical Partnerships Representative position at Equip?

The Clinical Partnerships Representative role at Equip offers a competitive salary range between $76,000 and $120,000 per year, based on experience and qualifications. Additionally, there is the potential for earning up to 30% in quarterly performance-based bonuses. Equip also provides a comprehensive benefits package, including health insurance and generous paid time off.

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Common Interview Questions for Clinical Partnerships Representative (Lower New England)
What strategies would you use to cultivate relationships as a Clinical Partnerships Representative at Equip?

To cultivate relationships efficiently in this role, I would prioritize understanding the specific needs of healthcare professionals in the area. This involves not just outreach, but also listening to their challenges and offering Equip as a resource tailored to their needs. Regular follow-ups, hosting informative events, and providing educational materials can further deepen relationships.

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How would you manage your territory for maximum effectiveness?

Managing my territory effectively would mean utilizing CRM tools to track interactions, set reminders for follow-ups, and analyze which partnerships yield the best results. I’d develop a structured plan that combines both personal outreach and community events, ensuring I cover various aspects without becoming overwhelmed. Regular reflection on what strategies work best would also be key.

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What experience do you have in sales or business development within the healthcare field?

In my previous role, I successfully managed a portfolio of healthcare providers, where I regularly exceeded referral goals through strategic marketing and relationship-building efforts. My experience includes conducting educational sessions, attending conferences, and utilizing market analysis to adjust our outreach tactics. I'm excited to bring these skills to Equip.

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How do you plan to meet your patient referral targets at Equip?

Meeting patient referral targets involves a strategic approach comprising relationship-building, detailed market analysis, and effective communication. I would prioritize establishing trust with providers and ensuring they understand Equip's unique value propositions. Additionally, I would leverage data to identify high-potential opportunities and organize events that resonate with referral partners.

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Can you describe a challenging situation you faced in your previous role and how you overcame it?

In my last position, we faced significant pushback from providers hesitant to refer to a new program. I tackled this by actively listening to their concerns, offering tailored information that addressed their specific issues, and successfully organizing a workshop to present our outcomes. This not only eased their apprehension but also fostered stronger relationships.

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Why do you want to work for Equip as a Clinical Partnerships Representative?

I am deeply passionate about mental health and the mission of Equip resonates with me personally. The opportunity to work within a company that prioritizes diverse approaches to treatment and embodies a culture of inclusivity is something I truly value. I'm eager to contribute my skills to a team that focuses on making significant changes in the lives of those affected by eating disorders.

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How comfortable are you working remotely and managing your own schedule?

I thrive in a remote work environment. In my previous roles, I successfully managed my schedule to ensure that I met all deadlines and goals. I believe that autonomy breeds accountability, and I’m adept at utilizing tools to keep myself organized and on track while maintaining effective communication with my team.

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What tools or software have you used to track your sales and relationships?

I have used various CRM tools like Salesforce and HubSpot to track sales activities and manage relationships effectively. These platforms enable me to log interactions, set reminders, and analyze data comprehensively, allowing me to make informed decisions on future outreach and improvement.

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How do you keep yourself motivated in a sales-driven role?

For me, staying motivated in a sales-driven role involves setting personal challenges above the assigned quotas and reflecting on the positive impact our work brings to patients and families. Celebrating small victories along the way, such as a successful relationship-building call or reaching a milestone, helps to maintain my enthusiasm.

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What is your approach to collaborating with other teams at Equip?

Collaboration is essential in a role like this. My approach would involve regular communication with marketing, clinical operations, and client success teams to align our strategies and ensure seamless referral processes. By sharing insights and feedback from our professional partners, I can help refine our overall outreach approach, ultimately benefiting our patients.

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