Systems Analyst - job 1 of 2

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Visit Adtalem.com for more information, and follow on Twitter and LinkedIn.

Applicants must be currently authorized to work in the United States on a full-time basis. Adtalem Global Education will not sponsor applicants for work visas.

Responsible for analyzing, designing, and implementing efficient information technology systems and processes to meet the organization's business objectives. Collaborate with stakeholders to gather requirements, conduct feasibility studies, and develop system specifications. Evaluate existing systems, identifies areas for improvement, and recommends solutions to enhance system performance, reliability, and security. Oversee system testing, troubleshoot technical issues, and provide support to end users. Stay updated on emerging technologies and industry best practices, ensuring that the organization's IT Operations remains up-to-date and aligned with business needs. Mentors other Associate Systems Analysts on the team. Strong analytical, problem-solving, and communication skills are essential for success in this role. This position will specifically focus on supporting and enhancing Adtalem’s enterprise Salesforce environment

•  Participates as a team member and in the application services delivery group.
• Possesses sufficient knowledge of business functions to effectively participate in technical analysis, design construction and implementation.
• Creates solutions to problems using a structured approach keeping in mind long term maintainability and quick accessibility.
• Tests solutions properly against customer acceptance criteria to ensure a quality application.
• Documents consistently and accurately on all projects.
• Communicates and maintains a productive working relationship with user base of product/service line as well as all appropriate parties to an assignment, both internal and external to IT.
• Reports appropriate and correct status to project leadership, manager and Director.
• Improves knowledge in new technologies in order to use them in approved projects.
• Understand Salesforce Lightning Component Framework and drive removal of technical debt
• Provide strategic consulting of best practices, training programs, and implementation of Salesforce standards and best practices.
• Create and customize Salesforce using declarative design: Flows, assignment rules, validation rules, Lightning Web Components and identify areas where code would be needed
• Performs other duties as assigned.
• Complies with all policies and standards.

• Bachelor's Degree in Computer Science.
• Three (3) plus years years experience with various operating environments, toolsets, and methodologies. 
• Ability to interact professionally with a variety of institutions.
• Excellent written and verbal communication skills.
• Ability to work independently and within a team.
• Desire to grow knowledge and skill set through on-the-job training, formal classroom training, and independent research.
• Knowledge of Salesforce programming languages such as Apex and Visualforce as well as Lightning Components
• Comfortable with using the following tools with Salesfoce: Data Loader, DocuSign/Connect, GearSet, GitHub, etc.
• Salesforce Sales and Service Cloud, Salesforce Marketing Cloud, Salesforce B2B, Salesforce B2C, Salesforce DXP.
• Salesforce Certified Administrator & Certified Platform App Builder recommended.

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit: https://careers.adtalem.com/benefits.
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation