Analyst - Customer Master Data

As an Analyst - Customer Master Data at AECOM, your primary responsibilities will include managing customer data, ensuring data quality, and collaborating with internal teams to align on requirements. You’ll also utilize your accounting knowledge to analyze data trends and perform regular audits, ultimately supporting decision-making to propel our infrastructure projects forward.

To qualify for the Analyst - Customer Master Data role at AECOM, candidates should possess good communication skills, both verbal and written. While Oracle experience is preferred, it is not mandatory. A solid foundation in accounting principles and the ability to learn quickly will also be essential for success in this position.

Yes, the Analyst - Customer Master Data role at AECOM may require flexibility to work in shifts. This allows the team to cover various project needs and ensures that you remain adaptable in a dynamic work environment, contributing to our commitment to deliver a better world.

As an Analyst - Customer Master Data at AECOM, you will work with a diverse and talented team of professionals including planners, designers, engineers, and digital innovators. Collaboration and teamwork are at the heart of AECOM’s success, and you'll have the opportunity to learn from experienced colleagues while contributing your unique perspective.

At AECOM, there are numerous opportunities for professional growth and development. As an Analyst - Customer Master Data, you’ll be encouraged to innovate and improve processes. You'll also have access to industry-leading technology and resources that can enhance your skills, along with support for your career progression within the company.

When answering this question, highlight specific examples of data management projects you've worked on. Discuss your approach to ensuring data accuracy and integrity, and mention any tools or systems you have used. Relate your experience back to the role of Analyst - Customer Master Data to show relevance.

When responding, explain your method for prioritization, whether you use tools like to-do lists, project management software, or collaboration with team members. Emphasize the importance of communication and flexibility in adapting to changing priorities in a fast-paced environment like AECOM.

Discuss your knowledge of key accounting principles and how they relate to data analysis and management. Use examples to demonstrate your understanding of concepts like reconciliation, reporting, and auditing, and explain how these concepts benefit the Analyst - Customer Master Data role.

Describe a situation in which you faced challenges within a team and how you addressed them. Emphasize your communication skills and your ability to listen to others and find common ground, which is crucial for collaboration in the Analyst - Customer Master Data position.

Provide a detailed example of a past experience where you successfully adapted to new software or systems. Highlight your willingness to learn, the steps you took to familiarize yourself, and any resources you utilized for support, all of which show your agility for quick learning.

Use this opportunity to share your admiration for AECOM’s mission and values. Discuss what specifically draws you to the Analyst - Customer Master Data role within the context of AECOM’s commitment to delivering a better world and fostering a diverse workplace.

Answer by explaining the steps you take to maintain data integrity, such as performing regular audits and working closely with team members to verify information. Show your understanding of the importance of high-quality data in informing business decisions and enhancing customer relationships.

Talk about your approach to communication and negotiation in effectively managing competing requests. Provide examples of how you have balanced multiple priorities in the past while ensuring that the needs of all stakeholders are met, portraying you as a team player.

Describe the specific tools and strategies you use to keep your work organized, such as digital project management systems, calendars, or filing methods. Emphasize the importance of organization in the Analyst - Customer Master Data role for meeting deadlines and maintaining accuracy.

Show that you’ve done your research by discussing AECOM’s initiatives and values around diversity and inclusion. Convey how these values resonate with you, and explain how you see yourself contributing to a collaborative and inclusive work environment as part of the Analyst - Customer Master Data team.