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Framework Manager - Water

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Start here. Grow here.

Are you ready to shape the future of the water industry? Our dynamic and multidisciplinary Water Solutions team are looking for an enthusiastic and determined senior professional with water industry experience to take on the important role of Framework Manager.

Due to recent growth and pipeline of projects with our key Water clients in Ireland, this role is crucial to delivering the objectives of our water business, where significant opportunities for both account and client relationship growth exist. The role will be based in our brand-new Dublin City Centre office – whilst also being able to take advantage of our flexible hybrid working model.

You will lead the AECOM approach and collaborative engagement with our client, managing a multi-disciplinary professional services framework to realise consistently excellent client service, project delivery metrics and service growth. As an integral part of our network of framework and account managers across the UK and Ireland, the role offers a great springboard for future career development within AECOM both nationally and globally.

Our current project portfolio comprises a diverse mix of local and national projects for our key Client, Uisce Éireann. Ranging across water and wastewater asset planning and infrastructure delivery, we’re providing the full range of project lifecycle services including modelling, feasibility & appraisal, environment and planning, sustainability, energy and carbon reduction, outline and detailed design, project, programme and contract management, cost management, site supervision and commissioning.

Here’s what you’ll do:

  • Lead: This role is a key client facing position in which you will be empowered to lead the frameworks that you’re on; and be accountable for developing and maintaining our relationship and reputation with our clients.
  • Deliver: You will work with our Strategy & Growth leads and CAMs to develop and deliver your framework account plan. You will be the conduit that connects our clients with our business, ensuring we deliver to agreed metrics - including safety, programme, cost, innovation and quality. You will manage the wider corporate relationship and drive business with the client (both new growth and maintaining existing workloads). This means representing the full spectrum of AECOM services and geographies, giving you the opportunity to learn about and connect with our wider teams.
  • Quality: You will understand AECOM’s commercial, contractual and technical obligations to clients and ensure that we deliver to them, outperforming and reporting on Framework KPIs at regular intervals, ensuring client satisfaction that results in repeat work.
  • Grow: You will identify upcoming pursuits with the client and work with internal teams to position AECOM for them. You will be responsible for promoting opportunities, leading the resulting proposal development with the bid and delivery teams to develop winning strategies and high quality technical and commercial proposals.
  • Develop: Work with your AECOM colleagues to identify areas of business need (capacity and capability), highlighting areas to develop and expand the team both through progression of internal staff and recruitment.

If you're passionate about innovation and turning bold ideas into reality, we want to hear from you! Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry?

Come grow with us.

Become part of our dynamic Water business, which boasts around 660 experts across the UK & Ireland. Collaborate with top-tier engineers and consultants from other practice areas across the wider business to deliver a variety of captivating projects, from small initiatives to large-scale ventures. 

At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued. And let's not forget about the perks! You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. 

Qualifications

Ready to push the limits of what’s possible?

Here’s what we’re looking for:

  • Deep understanding of water sector and knowledge of the regulatory environment that our clients operate in.
  • Proven experience in forming strong relationships and mutual trust with a range of stakeholders within client organisations.
  • Experience in technical and commercial bid development and delivery of water industry schemes.
  • Experience of delivery across project phases, such as business case development, feasibility, outline / conceptual design, detailed design, construction support etc.
  • Experience delivering professional services in the water industry across a range of areas – Asset Management, Engineering, Environment, Planning, Programme/Project Management etc.

We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at [email protected]

At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!

Additional Information

Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!

For further information about the role, reach out to the recruiter on LinkedIn – Katie Scales.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

 

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

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What You Should Know About Framework Manager - Water, AECOM

If you're looking to make a mark in the water industry, AECOM has an incredible opportunity for you as a Framework Manager in our Belfast office! By joining our dynamic Water Solutions team, you'll harness your experience to lead exciting projects aimed at transforming water and wastewater services for our key clients, including Uisce Éireann. In this client-facing role, you will manage multi-disciplinary frameworks, ensuring we deliver exceptional service while meeting project metrics. Your work will involve connecting our clients with our various services, and you'll play a pivotal role in developing account plans that drive business growth. You'll also lead proposal development, emphasizing collaboration and innovation to ensure the best outcomes. At AECOM, we prioritize personal and professional growth, making it an ideal environment for someone passionate about creating sustainable water solutions. Not only will you work alongside some of the leading professionals in the field, but our flexible hybrid working model allows you to tailor your work-life balance to fit your lifestyle. If you're ready to lead and deliver in a role where your contributions matter, we encourage you to take the plunge with AECOM as our Framework Manager. Here, together, we’ll drive meaningful change and help shape the future of the water sector while enjoying a wealth of career development opportunities.

Frequently Asked Questions (FAQs) for Framework Manager - Water Role at AECOM
What are the key responsibilities of a Framework Manager at AECOM in Belfast?

As a Framework Manager at AECOM in Belfast, you will be accountable for leading key client-facing frameworks, ensuring excellent project delivery while developing strong relationships with our clients. You will collaborate closely with Strategy & Growth leads, manage account plans, oversee project metrics, and drive business growth while identifying opportunities for new pursuits within the water sector.

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What qualifications are required for the Framework Manager role at AECOM?

To qualify for the Framework Manager position at AECOM, candidates should have a deep understanding of the water sector along with solid experience fostering strong relationships with stakeholders. Furthermore, a proven track record in technical and commercial bid development, alongside experience throughout the project lifecycle from feasibility to construction support, is essential.

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How does AECOM support employee growth and development in the Framework Manager role?

AECOM supports employee growth by providing numerous career development opportunities, including access to technical practice networks and AECOM University. The Framework Manager role not only allows networking across various sectors but also offers chances for further advancement within the company on a national and global scale.

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What is the work culture like for a Framework Manager at AECOM in Belfast?

The work culture for a Framework Manager at AECOM in Belfast is characterized by collaboration, innovation, and inclusivity. Employees are encouraged to bring their whole selves to work and contribute unique perspectives. With a focus on flexibility and work-life balance, AECOM fosters a supportive environment that prioritizes employee well-being and professional development.

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What benefits does AECOM offer to Framework Managers in Belfast?

AECOM offers a comprehensive range of benefits tailored to support the well-being of Framework Managers in Belfast. These benefits include flexible hybrid working options, career development initiatives, volunteering days, and various core and personalized benefits that align with individual lifestyles, ensuring you can thrive both personally and professionally.

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Common Interview Questions for Framework Manager - Water
Can you describe your experience in managing client relationships as a Framework Manager?

When discussing your client management experience, focus on specific instances where you developed strong relationships and trust with stakeholders. Highlight your strategies for communication, conflict resolution, and how you drove project success through collaboration with your clients.

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How do you handle project delivery metrics when managing multiple frameworks?

Address how you prioritize and monitor various project delivery metrics such as safety, cost, and quality. Describe your techniques for setting benchmarks and goals while also detailing ways you communicate progress and issues with clients and your team to maintain transparency.

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What strategies do you use to identify and pursue new opportunities within the water sector?

Share techniques you implement to keep up with industry trends and potential project opportunities. Discuss your experience working collaboratively with internal teams to develop proposals and how you ensure the unique strengths of your organization are front and center when pitching for new work.

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What is your approach to developing high-quality bids for water industry projects?

Discuss your methodology for leading bid development, emphasizing collaboration across disciplines, understanding client needs, competitive analysis, and creating compelling proposals that highlight your team’s strengths and innovative solutions.

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How do you ensure compliance with regulatory requirements in your projects?

Highlight your systematic approach to understanding the regulatory landscape in the water sector. Talk about how you embed compliance checks throughout project phases, work closely with relevant authorities, and ensure all team members are trained on these standards.

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Can you give an example of a challenging project you oversaw and how you navigated it?

Utilize the STAR method (Situation, Task, Action, Result) to articulate a specific challenging project. Explain the complexities involved, your role in addressing them, and the positive outcomes achieved through your leadership and teamwork.

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What techniques do you use to evaluate and report on client satisfaction, and why is it important?

Emphasize the importance of client feedback and your proactive methods for measuring satisfaction, such as surveys or follow-up meetings. Discuss how you consistently track feedback and take actionable steps to improve services based on insights collected.

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How do you foster collaboration within a multidisciplinary team as a Framework Manager?

Describe your facilitation style, focusing on how you bring together diverse talents and perspectives. Share specific tools or practices you implement to ensure open communication, mutual respect, and a shared vision among team members.

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What role does innovation play in your management style for water industry projects?

Clarify how you encourage a culture of innovation within your teams. Discuss your approach to identifying new technologies or processes and how you assess their applicability to enhance project outcomes and efficiency.

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How do you balance immediate project needs with long-term strategic goals?

Demonstrate your understanding of strategic management by discussing how you prioritize tasks, plan for resource allocation, and communicate effectively with stakeholders to ensure projects align with the overall business objectives while meeting urgent client demands.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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Full-time, hybrid
DATE POSTED
December 21, 2024

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