Business Systems Analyst - HRIS

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The HRIS Analyst will provide technical expertise and operational support for core HR Business Systems, system interfaces, and reporting. The HRIS Analyst will serve as a point of contact to assist Payroll, Benefits, Compensation, Corporate Human Resources, Talent Management and Talent Acquisition departments with business system related issues, requests and inquiries. This Analyst will combine strong business relationships with expert knowledge of human capital data to assist in implementing approved requirements for new HR Business Systems projects and updates/upgrades. In addition, the HRIS Analyst will help manage the HRIS Demand Management Process for all matters.

Essential Functions

• Business Intelligence/People Analytics reporting and dashboards: • Report development, configuration and updates • Report scheduling • Dashboard development and updates • System notifications • SQL programming
• System interfaces: • Develop and update Interface specifications • Interface development, testing and monitoring
• Workflow configurations and updates
• Documentation of processes
• New Projects: • Assist implementing new HR Systems/Upgrades and system interfaces • Assist implementing changes and updates to HR Systems and system interfaces • Work closely with the HRIS BSA leads on analysis, gathering and development of business requirements documentation for existing and new business systems • Testing • Create and maintain new, complex reports
• Manage the HRIS Demand Management process, including: coordination of new requests, acting as contact for personnel questions and responding to inquiries related to HRIS issues, inquiries, and questions
• Assist HR and HRIS leadership with any data analysis and metrics
• Lead/oversee advanced system troubleshooting, diagnosis and repair of system solutions with primary stakeholders of the solutions along with end users (employees).
• Resolve trouble tickets and document root cause for HR systems and HR systems integration architecture.

Required Qualifications

• BA/BS Degree (4-year) Information Technology, Computer Science, Business, Economics, Statistics or a related area
• 2-4 years Data management, enterprise systems and business requirements definition in a corporate environment
• Experience in data process and technology (SQL queries, ETL, SAS, REST, SOAP or similar)
• Experience working with data management/reporting systems (IBM Cognos, Informatica or similar)
• Experience in programming/scripting (C, C++, Python, Perl, PowerShell, .NET, Javascript or similar)
• Experience working with large data sets and summarizing complex data
• Experience of analyzing and document business process and implementing process improvement
• Experience supporting large HR and Payroll systems (i.e. Workday, UKG, SAP)
• Clear focus on customer services and the ability to identify and meet customer expectations
• High level proficiency with Microsoft solutions (PowerBI, Excel, PowerPoint, Visio); must have advanced experience with Excel including Macros, Pivot Tables and Vlookups
• Excellent organizational and project management skills, including ability to organize time and work on multiple tasks and follow through to completion of task or project
• Excellent analytical and problem-solving skills including high degree of attention to detail and accuracy
• Excellent verbal communication skills and the ability to create and write clear, complete documentation
• Clear focus on customer service and the ability to identify and meet customer expectations
• Strong interpersonal skills with ability to interface with employees at all level and develop good, effective working relationships
• Ability to work effectively in a team setting as well as independently with minimal error and guidance
• Ability to learn required business systems as necessary
• Strong attention to detail and focused individual, who strives for continuous improvement across existing and new process/concepts
• Knowledge of Human Resources cyclical processes

Pay Scale: $81,209 - $106,587

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.