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Maintenance Controller

ABOUT AERO

At Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we’re redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people—prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose.


ABOUT THIS ROLE

As a Maintenance Controller, you will oversee the daily maintenance needs of the company’s fleet, including aircraft, engines, avionics systems, and appliances. Reporting initially to the Director of Maintenance and transitioning to the Manager of Maintenance Control, you will work closely with the Director of Operations, Chief Pilot, flight crews, Systems Operations Control staff, and other departments to ensure maintenance operations are seamless and efficient. This role requires a thorough understanding of Title 14 Code of Federal Regulations (CFRs) as they relate to aircraft maintenance, with all work conducted in compliance with the Company’s Continuous Airworthiness Maintenance Program (CAMP).


RESPONSIBILITIES
  • Provide guidance to maintenance and flight crews in the servicing, repairing, the performance of maintenance, preventive maintenance, and alteration of company aircraft and ensure the airworthiness of company aircraft via electronic means from the maintenance control center. 
  • Perform work outlined on applicable work forms in accordance with the approved CAMP, GMM policies and procedures, manufacturer’s manuals, and FAA requirements.
  • Ensure accurate maintenance records are completed correctly. 
  • Act as a liaison on behalf of the DOM and maintenance department and communicate effectively with Operations, Flight Crews, Flight Mechanics, and/others as needed as part of the daily operation.
  • Act as the primary point of contact for all mechanical discrepancies that may affect the daily operation of all Company aircraft.
  • Work with appropriate teammates and leaders to determine whether discrepancies are deferrable under approved MEL, CDL, and NEF guidelines.
  • Coordinate with Company maintenance and/or contract maintenance providers to identify, address, and resolve aircraft discrepancies and planned maintenance events so that all flights are back into service with minimal downtime.
  • Coordinate travel for AOG aircraft for flight mechanics/engineers;
  • Manage maintenance-related discrepancies using our computer tracking system.
  • Determine corrective actions based on aircraft service history, analysis, applicable General Maintenance Manual (GMM) guidance, and Company guidelines.
  • Promote teamwork amongst the maintenance team and flight crews.
  • Uphold safety and security procedures and awareness.
  • Perform all tasks safely and efficiently, ensuring compliance with local, state, and federal safety and health regulations, as well as company policies, OEM manuals (such as GMM and AMM), and any additional internal procedures established by the company.
  • Other duties as assigned.


REQUIREMENTS
  • Strong mechanical and troubleshooting skills are essential, along with the ability to read and interpret wiring diagrams, system schematics, and technical manuals.
  • An Airframe and Powerplant (A&P) license is required and must be valid.
  • The ability to operate a motor vehicle is necessary.
  • At least 2 years of experience performing maintenance on large aircraft (10 seats or more) is required, with 3 to 5 years of experience on Embraer 135/145/600 or Legacy aircraft strongly preferred.
  • A minimum of 1 year of maintenance control experience is expected.
  • A high school diploma or GED is required.
  • Flexibility to travel up to 10% of the time, including international travel, is necessary.
  • The ideal candidate maintains a professional demeanor and demonstrates a positive attitude towards productivity, quality, and safety.
  • Proficiency in Microsoft Office and the ability to quickly learn company-specific operating systems is essential.
  • Effective verbal and written communication skills are required.
  • Candidates must be physically capable of performing duties such as bending, squatting, kneeling, sitting, and standing for extended periods and frequently using hands, wrists, shoulders, and back. Ability to lift up to 75 pounds is necessary.
  • Ongoing maintenance of all required qualifications and authorizations for the position, including initial and recurrent training (annually or biannually), is required.


BENEFITS & PAY
  • Pay Range: $70,000.00 - $90,000.00 [annual salary] in Los Angeles, CA [exact compensation may vary based on skills, experience, and location.]
  • Paid Time Off: Unlimited PTO, accrued sick time, bereavement, and holiday pay.
  • Benefits: medical, dental, vision, life, disability, 401k, dependent care FSA, health FSAStock Options: the opportunity to own a piece of Aero!


$70,000 - $90,000 a year
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$90000K

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What You Should Know About Maintenance Controller, AERO

Join Aero as a Maintenance Controller in sunny Van Nuys, CA, and play a pivotal role in transforming air travel as we know it! At Aero, we believe that exceptional journeys start with exceptional people. As part of our team, you will dive into overseeing the daily maintenance needs of our fleet, which encompasses aircraft, engines, avionics systems, and appliances. Reporting to our Director of Maintenance, you will collaborate closely with flight crews and other departments to ensure that our maintenance operations run smoothly and efficiently. Your expertise in Title 14 Code of Federal Regulations will be crucial as you work according to our Continuous Airworthiness Maintenance Program (CAMP). In this hands-on position, you’ll provide guidance to maintenance teams, ensure accurate records, and act as the go-to person for any mechanical discrepancies. You’ll promote teamwork, uphold safety standards, and coordinate crucial maintenance activities to keep our flights in excellent condition. With a solid background in aircraft maintenance and a cooperative spirit, you’ll help us redefine the aviation experience. If you’re passionate about aviation and looking for a vibrant work culture that values transparency and accountability, Aero is the perfect place for you to soar in your career!

Frequently Asked Questions (FAQs) for Maintenance Controller Role at AERO
What are the main responsibilities of a Maintenance Controller at Aero?

As a Maintenance Controller at Aero, your primary responsibilities include overseeing the daily maintenance of our aircraft fleet, providing guidance to maintenance and flight crews, ensuring the airworthiness of our aircraft through electronic monitoring, and acting as the liaison between maintenance and operations. You will also coordinate the resolution of discrepancies and ensure compliance with safety regulations, making this an integral role in maintaining our high standards of aviation.

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What qualifications are needed to become a Maintenance Controller at Aero?

To qualify for the Maintenance Controller position at Aero, you need an Airframe and Powerplant (A&P) license, a minimum of 2 years performing maintenance on large aircraft, and at least 1 year of experience in maintenance control. Strong mechanical skills, the ability to interpret technical documents, effective communication skills, and proficiency in Microsoft Office are also essential for your success in this role.

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How does Aero ensure a positive work environment for its Maintenance Controllers?

Aero prioritizes transparency, support, and empowerment to create a fulfilling work culture for its Maintenance Controllers. The company fosters a sense of trust and camaraderie, encourages teamwork, and offers unlimited PTO to ensure that employees have the flexibility to maintain their work-life balance while fully engaging in their responsibilities.

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What tools and systems do Maintenance Controllers at Aero need to use?

Maintenance Controllers at Aero utilize a computer tracking system to manage aircraft maintenance and discrepancies effectively. You will need to be proficient in using Microsoft Office and will receive training on company-specific operating systems, ensuring you have the resources to monitor operations and maintain accurate records.

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What is the salary range for a Maintenance Controller at Aero?

The salary for a Maintenance Controller at Aero ranges from $70,000 to $90,000 per year, depending on experience and skills. The company also offers additional benefits such as medical, dental, and vision insurance, as well as stock options, ensuring a competitive compensation package for employees.

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Common Interview Questions for Maintenance Controller
Can you describe your experience with aircraft maintenance?

When answering this question, provide specific examples of your hands-on experience, detailing the types of aircraft you have worked on and the nature of your tasks. Highlight any relevant certifications and emphasize your problem-solving skills in maintenance scenarios to showcase your expertise.

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What do you understand about the Continuous Airworthiness Maintenance Program (CAMP)?

Discuss the basics of CAMP and its significance in ensuring aircraft are maintained according to regulatory standards. You can mention your familiarity with compliance procedures and your commitment to adhering to established guidelines to maintain airworthiness.

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How do you approach troubleshooting mechanical discrepancies?

Outline your systematic approach to troubleshooting, mentioning how you assess discrepancies, gather relevant data, and collaborate with your team to determine the best courses of action. This shows your analytical skills and teamwork ethos.

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What safety protocols do you consider essential in aircraft maintenance?

Share your understanding of safety protocols, emphasizing practices such as regular equipment inspections, compliance with safety regulations, and how you foster a culture of safety within a team. This shows your commitment to safety and operational integrity.

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How do you manage working under pressure, especially when dealing with AOG situations?

Discuss specific strategies you use to remain calm and organized under pressure. Examples such as prioritizing tasks, effective communication with team members, and maintaining focus on safety can be effective ways to illustrate your problem-solving abilities.

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Can you give an example of a time when you had to work as part of a team?

Provide a specific scenario where you collaborated with colleagues to resolve a maintenance issue or achieve a common goal. Highlight your communication skills and flexibility, showing how teamwork contributed to successful outcomes.

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What tools do you feel are essential for a Maintenance Controller?

Talk about the importance of tools like computer tracking systems, technical manuals, and electronic monitoring systems. Emphasize your proficiency with these tools and how they contribute to accurate and efficient maintenance operations.

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How do you stay updated on the latest aviation maintenance practices?

Mention your engagement in continuing education, such as attending workshops, reading industry publications, or pursuing additional certifications. This shows your commitment to professional development and staying current with industry trends.

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What do you think are the most significant challenges faced by Maintenance Controllers?

Discuss potential challenges such as balancing work orders, ensuring compliance with regulations, and managing time effectively. Provide insights into how you address these challenges and deliver successful outcomes.

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Why do you want to work for Aero as a Maintenance Controller?

Share your admiration for Aero's innovative approach to air travel and the values they emphasize, such as teamwork and safety. Express your enthusiasm for contributing to a company that prioritizes exceptional journeys and the welfare of its staff.

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Full-time, on-site
DATE POSTED
January 11, 2025

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