E-commerce & Marketing Virtual Assistant

Job Title: E-commerce & Marketing Virtual Assistant

Type: Full-Time, Remote

Working Hours: Mondays - Fridays, Flexible Hours

Compensation: USD 1,800 - 2,000/month

Location: LATAM

About the Company:

Our client is a premium wellness brand revolutionizing supplements with fast-dissolving sugar-free strips that fit seamlessly into the modern lifestyle. They are scaling rapidly and expanding into retail and we need a proactive, detail-oriented assistant to help manage day-to-day e-commerce operations and marketing efforts.

Job Summary:

We're seeking a highly motivated and organized E-commerce & Marketing Virtual Assistant to join our growing team. In this role, you'll play a vital part in supporting our online store operations, executing marketing initiatives, and ensuring a seamless customer experience. You'll work closely with the marketing team to drive sales, build customer relationships, and contribute to the overall success of the brand.

Responsibilities:

E-commerce Operations:
- Manage daily order fulfillment, shipping, and returns within our e-commerce platforms (Shopify, Amazon, TikTok Shop).
- Monitor inventory levels and proactively address potential stockouts.
- Manage product listings, ensuring accuracy and optimization for search engines.
- Process customer orders, handle inquiries, and resolve any customer issues promptly.
Marketing Support:
- Assist with the execution of email marketing campaigns, including segmentation, automation, and performance tracking.
- Support influencer marketing campaigns, including product shipments, communication, and tracking results.
- Assist in the creation and scheduling of social media content.
- Gather and analyze customer data to identify trends and opportunities for improvement.
Project Management & Administration:
- Manage and track projects using project management tools (e.g., Asana, Trello).
- Assist with the creation and maintenance of marketing reports and dashboards.
- Coordinate with external vendors and suppliers as needed.
- Maintain accurate records and ensure compliance with all relevant regulations.

Requirements:

Must-haves:

2+ years of experience in e-commerce operations, with a strong understanding of e-commerce platforms (Shopify, Amazon).
Experience with influencer marketing, project coordination, and order fulfillment platforms.
Proficient in Shopify, Klaviyo, and basic Amazon Seller Central functions.
Experience with email marketing platforms and basic graphic design tools (Canva).
Excellent written and verbal communication skills (English: C2 Level)
Strong organizational and time-management skills with the ability to prioritize and manage multiple tasks effectively.
Proactive and self-motivated with a strong work ethic.

Nice-To-Haves:

Experience working with Canada & US clients.
Passion for health and wellness is a plus.

Benefits:

Flexible Work Schedule: Work from anywhere and enjoy the flexibility to create a work-life balance that suits you.
Remote Work: Experience the freedom and independence of working remotely.
Growth Opportunities: Opportunities for professional growth and development within a fast-growing company.
Impactful Work: Contribute to a mission-driven company that is making a positive impact on people's lives.
Supportive and Collaborative Environment: Join a team of passionate and dedicated individuals.

Average salary estimate

$22800 / YEARLY (est.)

min

max

$21600K

$24000K

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What You Should Know About E-commerce & Marketing Virtual Assistant, Agent

Are you ready to dive into the exciting world of e-commerce and marketing? Join us as an E-commerce & Marketing Virtual Assistant at a burgeoning wellness brand that's transforming the supplement industry with innovative, fast-dissolving sugar-free strips. Based in Latin America, you’ll work remotely with flexible hours, enjoying the freedom to balance your life, all while earning between USD 1,800 and 2,000 a month. In this role, you’ll be a key player in our daily operations, managing everything from order fulfillment on platforms like Shopify and Amazon to assisting in dynamic marketing campaigns. Your organizational skills and eagerness to learn will shine as you interact with customers, ensuring their needs are met and their shopping experiences are seamless. From analyzing customer data to enhancing our social media presence, you’ll collaborate closely with our marketing team to drive sales and foster strong customer relationships. We're looking for someone with at least 2 years of e-commerce experience who is proficient in various e-commerce tools. If you're self-motivated, detail-oriented, and have a passion for health and wellness, this could be the perfect opportunity for you. Join us and make a meaningful impact while growing your career in a supportive and collaborative environment!

Frequently Asked Questions (FAQs) for E-commerce & Marketing Virtual Assistant Role at Agent

What are the primary responsibilities of the E-commerce & Marketing Virtual Assistant at our wellness brand?

As an E-commerce & Marketing Virtual Assistant, your key responsibilities will include managing daily order fulfillment and shipping processes across e-commerce platforms like Shopify and Amazon, monitoring inventory to prevent stockouts, processing customer inquiries, and providing excellent customer service. Additionally, you'll assist in executing email marketing campaigns, support influencer marketing efforts, and help manage social media content creation.