Brand Ambassador, Brooklyn, NY

As a Brand Ambassador at Downeast Cider, you'll be responsible for executing high-quality events and demos at various locations, including stores, bars, and festivals. Your role will involve sampling cider, engaging with customers to answer their questions and making their sampling experience memorable. You’ll also manage the necessary gear and cider for these brand events, ensuring everything runs smoothly.

To qualify for the Brand Ambassador position at Downeast Cider, candidates must be at least 21 years old and possess reliable access to a vehicle. An excellent track record of customer service and strong organization skills are essential. Additionally, a fun personality to enhance customer engagement is a must!

The Brand Ambassador role at Downeast Cider typically averages around 20 hours per month, with a focus on evenings and weekends. This flexible schedule is perfect for those looking to supplement their income while enjoying social interactions centered around our delicious cider.

Absolutely! Working as a Brand Ambassador at Downeast Cider comes with various perks, including participation in company-wide and department events such as Company Day and the annual Holiday Party. Additionally, you’ll receive a cider stipend, ensuring you have plenty of our delicious cider to enjoy, both at work and at home.

To apply for the Brand Ambassador role at Downeast Cider, candidates must submit a resume along with a cover letter that emphasizes why this position resonates with them. We value authenticity, so feel free to drop the formalities and tell us what makes you the perfect fit for our unfiltered team!

In your response, focus on your passion for cider, customer interaction, and how you enjoy promoting products that you love. Mentioning specific aspects of Downeast Cider, like its community atmosphere or unfiltered approach, could make your answer stand out!

Explain your approach to customer service by discussing active listening and empathy. Emphasize how you strive to understand their concerns and provide solutions to turn the experience around, showcasing your resilience and commitment to customer satisfaction.

Share a specific instance where you played a key role in an event. Highlight your planning, execution, and the positive feedback received, emphasizing how your actions contributed to the event's success and how it aligns with what you hope to achieve at Downeast Cider.

Discuss your organizational skills and how you keep track of multiple responsibilities. Talk about using tools like checklists or prioritization methods to ensure a seamless experience for customers while successfully managing time and resources.

Make sure to research Downeast Cider beforehand. Focus on its history as the #1 craft hard cider brand in New England and the importance of its unfiltered cider. Mention the company culture, emphasizing inclusivity and authenticity, which speaks to your own values.

Share specific strategies for engagement, such as interactive samplings, sharing stories about the cider's origins, or social media interactions. Highlight your ability to create excitement around the brand and connect with customers.

Discuss traits like excellent communication skills, enthusiasm, and the ability to be personable. Explain how these traits contribute to creating memorable customer experiences and building strong community connections.

Talk about the importance of research and preparation before an event. Discuss how you would adapt to different demographics, design your sampling approach, and engage people in a way that resonates with the unique atmosphere of that venue.

Provide examples of previous experiences organizing or promoting events, including any innovative ideas you implemented. Highlight how your experiences can enhance the brand presence of Downeast Cider at future events.

Express your willingness to adapt and grow within the role. Mention specific learning activities, such as attending cider-related workshops, customer service training, or seeking feedback from peers, to continually improve your skills as a Brand Ambassador for Downeast Cider.