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Finance Operations Excellence Manager (Bangkok Based)

About AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.Our Purpose – Bridging the World Through TravelWe believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.In this Role, you’ll get to:• Design and establish methodologies to conduct process assessments and business process mapping;• Establish a systematic way to maintain a business p rocess inventory and central repository;• Collaborate with finance process owners across different finance functions such as R2R, O2C, P2P;• Identify the process improvement opportunities such as reducing process waste, utilizing digital solutions and streamlining processes;• Enhance current workflows or design new workflows that improve efficiency, scalability and accuracy;• Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;• Develop tracking tools and measures to drive continuous improvement initiatives;• Develop and deliver business case justification for process improvement initiatives;• Coordinate and lead discussion with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;• Ensure new processes are fully well deployed and embedded;• Co-lead with team managers to plan and strategize for the process improvement plan;• Train team members on how to run finance optimization processes to ensure team members are well equipped with necessary skills and knowledge;• Support ad-hoc request/tasksWhat you’ll Need to Succeed:• Bachelor’s Degree in Finance, Accounting, or related discipline;• Minimum 5-7 years’ experience in Finance Process improvement consulting or in-house Finance Operation Excellence;• Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus• Solid experience in Business Process Management• Experience in building process inventory from scratch is a plus• Basic understanding of accounting principles and financial statements• Lean Six Sigma or any Lean Process certification is a must;• Minimum 2 years’ experience in people management;• Strong logical thinking and problem solving skills;• Excellent communication and stakeholder management skills, strong English is a must;• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;• Ability to think out of the box and challenge the status quo;• Data driven and process oriented;• Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment#Bangkok #Chiangmai #Phuket #Jakarta #Manila #Kualalampur #china #southkorea #myanmar #indonesia #philippines #singapore #malaysia #newyork #dublin #kualalampur#indonesia#mumbai#newyork#amsterdam#poland#london#birmingham#japan#korea #ireland #dublin #manchester #china #indonesia #jakarta #manila #newdelhi #mumbai #tokyo #shanghai #melbourne #sydney #boston #paris #munich#Kaizen#LeanSixSigma#Lean#CPA#Accounting#Finance#FinanceOperation#FinanceOptimization#Processimprovement#Financeandaccounting#PTP#RTR#GL#Generalledger#AR#AP# Lean Practitioner #OEP#CBPP# OperationalExcellenceProfessional Certification# CertifiedBusinessProcessProfessional# LeanPractitionerEqual Opportunity EmployerAt Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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What You Should Know About Finance Operations Excellence Manager (Bangkok Based), Agoda

Are you ready to take your career to the next level? Join Agoda as a Finance Operations Excellence Manager in vibrant Boston, MA, and be a part of a diverse and innovative team that is changing the way the world travels. At Agoda, we believe in bridging cultures and creating unforgettable experiences through seamless travel solutions. You'll play a crucial role in designing and establishing methodologies for enhancing finance processes. Imagine collaborating with finance process owners across various functions and driving process improvement initiatives that will not only streamline operations but also deliver measurable results. Your background in Finance processes, along with your Lean Six Sigma credentials, will be invaluable as you identify opportunities for improvement and implement new workflows for maximum efficiency. Plus, you won’t be working alone; you’ll have the opportunity to train and support your team members, ensuring that they have the skills they need to succeed. If you're passionate about finance optimization, process management, and leadership, Agoda is the perfect place for you to grow your skills and make an impact in the travel industry. Come join us in making travel easy and rewarding for everyone, and let’s innovate together at Agoda!

Frequently Asked Questions (FAQs) for Finance Operations Excellence Manager (Bangkok Based) Role at Agoda
What responsibilities does a Finance Operations Excellence Manager at Agoda have?

As a Finance Operations Excellence Manager at Agoda, your responsibilities include designing methodologies for process assessments, collaborating with finance process owners, identifying process improvement opportunities, and enhancing existing workflows. You’ll also develop metrics to measure the success of improvements and coordinate with various stakeholders to ensure the new processes are effectively implemented.

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What qualifications are needed for the Finance Operations Excellence Manager position at Agoda?

To be considered for the Finance Operations Excellence Manager position at Agoda, you should have a Bachelor’s degree in Finance or Accounting, at least 5-7 years of experience in Finance Process Improvement, and a solid understanding of finance processes like R2R, O2C, and P2P. Additionally, Lean Six Sigma certification and strong analytical and communication skills are essential.

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How can a Finance Operations Excellence Manager at Agoda contribute to the company’s goals?

A Finance Operations Excellence Manager at Agoda can significantly contribute to the company’s goals by streamlining finance operations, reducing process waste, and enhancing efficiency through innovative solutions. By delivering data-driven insights and fostering a culture of continuous improvement, you can help Agoda achieve operational excellence and provide exceptional value to customers.

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What skills are essential for the Finance Operations Excellence Manager role at Agoda?

Essential skills for the Finance Operations Excellence Manager role at Agoda include strong problem-solving abilities, excellent communication skills, a data-driven approach, and the capacity to analyze and interpret complex information. Proficiency in stakeholder management and the ability to lead teams towards achieving finance optimization goals is also crucial.

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What is the work environment like for a Finance Operations Excellence Manager at Agoda?

The work environment for a Finance Operations Excellence Manager at Agoda is dynamic and fast-paced, characterized by a culture of innovation and collaboration. You'll work alongside a diverse team of professionals from various backgrounds, promoting creativity and a sense of ownership that fosters personal and professional growth.

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Common Interview Questions for Finance Operations Excellence Manager (Bangkok Based)
Can you describe your experience with finance processes such as R2R, O2C, and P2P?

In your response, provide specific examples of your background and experience with these processes. Mention any roles where you worked directly within these frameworks and discuss the improvements you implemented or were involved in.

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How have you contributed to process improvement initiatives in your previous roles?

Focus on quantifiable results in your answer. Discuss specific initiatives you led, the challenges you faced, and how your actions positively impacted efficiency or costs. Highlight any certifications like Lean Six Sigma that supported your efforts.

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What methodologies do you use for conducting process assessments?

Explain your approach to conducting process assessments, including any specific methodologies you've employed. Emphasize your analytical skills and how you utilize data to identify improvement opportunities.

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How do you handle stakeholder management in a complex organizational structure?

Share instances where you've managed stakeholders across multiple departments. Discuss your communication strategies, how you build relationships, and the importance of aligning stakeholders with project goals.

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Describe a time you faced resistance while implementing a new process. How did you overcome it?

Discuss a specific example, detailing the context and the resistance you encountered. Emphasize your negotiation skills, how you educated stakeholders about the benefits of the change, and the ultimate positive outcome.

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What tools do you use for tracking process improvement metrics?

Talk about specific tools or software you've used in the past, such as process mapping software or data analytics tools. Explain how these tools helped you measure performance and track improvements.

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What experience do you have with training team members in finance optimization processes?

Detail your experience in mentoring or training others. Provide examples of training sessions you've conducted, the content covered, and the positive response from your team or improvements observed.

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How do you foster a culture of continuous improvement within your team?

Discuss specific strategies you've implemented to promote a continuous improvement mindset, like regular feedback sessions, encouraging innovation, or previous success stories that inspired your team.

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What challenges do you think you might face in this role at Agoda?

Be honest about potential challenges such as managing diverse teams or aligning processes across different cultures. Discuss your proactive approaches to addressing and overcoming these challenges based on your previous experiences.

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How do you prioritize tasks when managing multiple process improvement projects?

Explain your approach to prioritization based on project impact, urgency, and available resources. Mention any tools or frameworks you use to keep organized and ensure timely project delivery.

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Managing a system this complex requires a passion for technology. In offices from Bangkok to New York and dozens of places in between, our talented people work hard every day to find solutions, create value, and push boundaries.

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Full-time, on-site
DATE POSTED
December 21, 2024

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