Senior/Staff Designer - NY

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the team: Be part of a small, collaborative team that champions autonomy while ensuring you're always supported. With team members based in San Francisco, Paris, and Madrid, we embrace diversity and foster an inclusive culture. Sharing knowledge and working together are central to our approach, encouraging open communication and teamwork to achieve outstanding results.

About the role: As a Senior Product Designer at Aircall, you will play a critical role in shaping the future of our product. You will work closely with cross-functional teams to design user-centered solutions that are both beautiful and functional. Your expertise in UX/UI design and user research will help drive the overall vision and strategy of our product design efforts, ensuring we deliver exceptional experiences for our users.

• Lead the design process from concept to execution, ensuring a seamless and consistent user experience across all touchpoints.
• Collaborate with product managers (PMs), engineers, and other stakeholders to define and implement innovative solutions that support Aircall’s strategy and ensure user satisfaction.
• Conduct and actively contribute to user experience research, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.
• Be involved in project framing, from initial concepts to release, including leading workshops with key stakeholders, creating prototypes, and developing high-fidelity specifications for collaboration with tech teams.
• Advocate for design best practices and contribute to the development of our design system.
• Mentor and provide guidance to junior designers, fostering a culture of continuous learning and improvement.
• Stay up-to-date with the latest design trends, tools, and technologies. 

• Proven experience as a Product Designer, UX Designer, or similar role, with a strong portfolio showcasing your design work.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Strong understanding of user-centered design principles and methodologies.
• Experience conducting and contributing to user research and usability testing.
• Excellent communication and collaboration skills.
• Ability to think strategically and translate business goals into compelling design solutions.
• Experience working in an Agile development environment is a plus.
• Bachelor’s degree in Design, Human-Computer Interaction, or a related field is preferred.

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💵 Competitive salary package & equity

🏨 Medical, dental, and vision insurance is 100% covered

📈 401k plan with company matching!

✈️ Unlimited PTO — take the time you need to come to work feeling great!

⭐️ Wellness, commuter, and childcare reimbursements

💚 Generous parental leave policy

DE&I Statement: 

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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