Director, Builder Programs

The Director, Builder Programs at Alarm.com is primarily responsible for strategizing with sales leadership and finance to enhance the go-to-market strategy for the builder program, managing relationships with builder partners, developing new partnerships, coordinating efforts with the sales team, and attending industry events to promote the program.

To qualify for the Director, Builder Programs position at Alarm.com, candidates must hold a Bachelor’s degree, have at least 5 years of sales experience, and preferably 2 years in a builder-facing role. Familiarity with Alarm.com software and strong communication and interpersonal skills are also essential.

The Director, Builder Programs can influence sales strategies at Alarm.com by developing relationships with builders, educating them about the company's offerings, encouraging cross-selling among builders and service providers, and refining sales tactics based on insights gathered from interactions with the partners.

Directors in Builder Programs at Alarm.com can expect to work in fast-paced environments that involve a mix of independent work and team collaboration. They will be attending trade shows, builder meetings, and engaging with various industry partners to foster relationships and enhance product visibility.

Alarm.com provides a competitive salary and a comprehensive benefits package that includes healthcare options, retirement plans with employer match, generous paid time off, flexible spending accounts, and a casual work environment, contributing to a positive work-life balance.

When answering this question, share specific instances where you successfully established or managed builder partnerships. Highlight your approach to building relationships, understanding client needs, and driving program adoption.

Discuss your proactive outreach strategies, including networking, attending industry events, and leveraging connections in the field. Emphasize the importance of understanding builder challenges and presenting tailored solutions that align with Alarm.com's offerings.

Mention your methods for keeping informed, such as attending industry conferences, subscribing to trade publications, participating in relevant online forums, and continuously learning about construction technologies that may benefit your role.

Illustrate your collaborative approach, discussing your commitment to regular communication, sharing insights from builder interactions, and working together on joint sales strategies to maximize results across the partner base.

Provide a specific example that outlines the challenge, how you approached it, and the resolution you achieved. Focus on your problem-solving skills, negotiation tactics, and ability to maintain a positive relationship.

Discuss tools like CRM software (e.g., Salesforce), analytics platforms, and communication tools that you utilize for tracking sales activities, managing accounts, and nurturing relationships effectively.

Share your techniques for articulating the benefits of Alarm.com's products, focusing on how they meet builders' needs. Highlight your ability to customize presentations based on different builder perspectives.

Illustrate your receptiveness to feedback, your method of documenting concerns, and how you collaborate with the product development team to ensure that the builders' insights lead to actionable improvements.

Discuss key performance indicators (KPIs) you would track, such as the number of new builder partnerships, sales growth, customer satisfaction scores, and the success rate of cross-selling activities.

Share your passion for technology in the construction space and how you admire Alarm.com's innovative approach. Discuss how your career goals align with the company's vision and values, and your excitement about making a meaningful impact.