Ticketing Business Development Manager - Portugal

As a Ticketing Business Development Manager at Webook.com, your key responsibilities will include leading the sales process from prospecting to closing, developing innovative sales strategies for Portugal, conducting market research to identify new opportunities, building relationships with clients, and managing a dedicated sales team. You're at the heart of our expansion efforts, driving revenue growth while ensuring client satisfaction.

To become a Ticketing Business Development Manager with Webook.com, you should have a bachelor's degree in Business, Marketing, or a related field, with an MBA being a plus. It's essential to have at least 3 years of successful experience in software solution sales, ideally within the event management or ticketing industry, and proven leadership skills in managing high-performing sales teams.

Essential skills for a Ticketing Business Development Manager at Webook.com include strong sales leadership, strategic vision, exceptional client acquisition skills, and advanced negotiation capabilities. You'll also need to cultivate strong relationships, possess deep market knowledge, and be adept in making data-driven decisions to navigate the ticketing landscape effectively.

The Ticketing Business Development Manager plays a critical role at Webook.com by spearheading marketing strategies, leading sales initiatives, and identifying new business opportunities. Your ability to anticipate market trends and collaborate with teams will significantly impact our growth, ensuring high levels of customer satisfaction and retention.

A Ticketing Business Development Manager at Webook.com should be proficient in CRM software, sales analytics tools, and familiar with SaaS sales models and strategies. These tools will help optimize your sales strategies and monitor performance effectively, ensuring you achieve and exceed your targets.

When developing a sales strategy for a new market, like Portugal, I start with thorough market research to understand the local dynamics, competitors, and potential client needs. Next, I create a tailored go-to-market plan that aligns with our company's strengths, focusing on building relationships and leveraging both traditional and digital marketing efforts to attract attention.

Certainly! I once pursued a challenging deal with a major event organizer who had many alternatives. By building rapport and genuinely understanding their needs, I tailored a proposal showcasing how our platform uniquely met their challenges. This client-focused approach, combined with effective negotiation to found a win-win agreement, led to a successful close.

To build strong client relationships, I prioritize open communication and transparency. Listening actively to their needs and concerns is crucial. Additionally, I follow up regularly and provide valuable insights or advice that demonstrate my commitment to their success, ensuring that our relationships are based on trust and mutual growth.

I measure the success of my sales team through a combination of quantitative and qualitative metrics. This includes setting clear performance targets, monitoring sales forecasts, and tracking conversion rates. Qualitatively, I look for team engagement, collaboration, and the overall satisfaction of clients managed by the team to assess their effectiveness.

Market research and analysis have been integral parts of my roles. I utilize various tools and sources to gather data on market trends, competitor performance, and customer preferences. This analysis not only informs my sales strategy but also helps tailor our offerings to meet the evolving needs of the market.

Handling objections effectively requires empathy and problem-solving. I listen to the client's concerns without interruption, validate their feelings, and ask clarifying questions. Then, I address the objections with well-researched solutions that align with their needs, showcasing how our offerings can overcome their obstacles.

To train and motivate a sales team, I focus on providing comprehensive onboarding and ongoing training that emphasizes skills development. Regularly setting individual and team goals fosters a sense of accountability. Additionally, recognizing achievements, providing constructive feedback, and encouraging a culture of collaboration can significantly enhance team motivation.

I utilize a consultative approach when negotiating favorable deal terms. By firstly understanding both parties' needs, I aim to find a common ground that benefits both sides. I leverage data and past outcomes to support my proposals, emphasizing the long-term value and relationships over short-term gains.

Ensuring an efficient, client-centered sales process involves streamlining workflows and removing unnecessary hurdles. I advocate for using data to inform decisions while prioritizing open communication with clients throughout. Including feedback loops not only improves efficiency but also enhances the client's experience.

Data plays a pivotal role in shaping my sales strategy. I leverage analytics to identify market trends, measure performance, and refine our approaches. Using CRM data, I can foresee challenges and tailor our messaging to align with client needs, thus empowering informed decisions that drive success.