Senior Software Engineer - SRE

As a Senior Software Engineer - SRE at Alarm.com, your responsibilities will include monitoring and analyzing system performance, managing deployments, and responding to production incidents. You'll work on both development and operational aspects, ensuring the reliability and efficiency of our backend infrastructure while collaborating closely with various teams.

To qualify for the Senior Software Engineer - SRE role at Alarm.com, candidates should have a Bachelor’s degree in Computer Science or a related field, along with over 5 years of relevant experience in software development, SRE, or similar. Strong programming skills in languages like C#, Java, C++, or Python are essential, along with familiarity with performance monitoring tools.

Alarm.com is dedicated to promoting the professional development of its employees, including Senior Software Engineers - SRE. With an annual professional development budget, access to cutting-edge technology, and a collaborative environment, you will find numerous opportunities to learn, grow, and innovate while working alongside talented colleagues.

At Alarm.com, our work culture is centered around collaboration, innovation, and respect. As a Senior Software Engineer - SRE, you will be part of a welcoming team that values each individual's contributions, encouraging open communication and team engagement while working on groundbreaking security solutions.

While the Senior Software Engineer - SRE position at Alarm.com is primarily office-based in Krakow, there is occasional flexibility for remote work. We believe in teamwork and collaboration but also understand the value of work-life balance when the circumstances allow.

In my previous roles, I've extensively used monitoring tools such as Datadog and Prometheus to track application performance and system health. My approach focuses on setting up alerting thresholds, analyzing metrics to identify potential issues proactively, and collaborating with development teams to refine our monitoring strategies for better reliability.

In a past scenario, we faced a significant production incident affecting user access. I led the immediate triage by gathering data from monitoring tools, communicating with affected stakeholders, and coordinating my team to implement a rollback plan while documenting the steps taken for a post-mortem analysis.

I prefer Object-Oriented Programming (OOP) because it enhances modularity and code reusability. This is particularly important in SRE where maintaining large codebases necessitates clear structure and maintainable code, simplifying both development and debugging processes.

I prioritize creating a scalable solution architecture from the outset, allowing for quick iterations while ensuring core functionalities are validated thoroughly. I adopt agile methodologies to keep communication open with all stakeholders and adjust priorities as necessary.

Automation is fundamental in SRE as it minimizes human error and streamlines processes. I advocate for automating deployment pipelines and monitoring processes, ensuring that operational tasks are efficient and allowing the team to focus on higher-level problem-solving and innovation.

I stay updated by attending industry conferences, participating in webinars, and actively engaging with the tech community through forums and professional networks. Continuous learning is vital in the fast-paced tech environment, and I dedicate time each week to explore new tools and methodologies.

In my last role, I introduced a container orchestration tool that significantly improved our deployment times and system reliability. I conducted training sessions for the team and monitored the implementation process, ensuring we adapted our current workflows effectively without disruption.

I would start with a thorough analysis of current performance metrics to identify bottlenecks. Implementing appropriate caching strategies, optimizing database queries, and revising our infrastructure setup based on load patterns would be part of my strategy to enhance overall system performance.

My approach to capacity planning involves analyzing historical usage data, forecasting future growth trends, and incorporating feedback from all departments. This allows us to scale our infrastructure proactively and avoid over-provisioning, ensuring efficient resource allocation.

CI/CD pipelines have been crucial in ensuring rapid, reliable, and repeatable software releases. I have designed and maintained CI/CD solutions that help automate testing and deployment, reducing time-to-market for features and improving overall code quality. They are vital for a responsive SRE practice.