Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Stations Area Manager image - Rise Careers
Job details

Stations Area Manager

Summary

The Area Manager position will manage and be accountable for compliance and performance, including managing daily, weekly, and monthly metrics, of their designated airports around the Allegiant network seeking areas of improvement for all assigned airports. In addition, this position will be responsible for compliance with Allegiant Air's aspects and regulatory agency policies within the day-to-day operation of their set (current) station. This position leads the local management team for Fight Ops, Inflight, and Maintenance to ensure: On-Time Performance, teamwork, and continuous improvement. This position reports to the Regional Manager.


Visa Sponsorship Available

No


Minimum Requirements

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check and pre-employment drug screen.

Education:  High School Diploma/GED

Education Details:  

Certification:  No

Certification Details:  

N/A


Years of Experience:  

Minimum of five (5) years of airline operations experience, including two (2) years in management.


Other Minimum Requirements

•Must be able to assess emergencies on time, exercise sound judgment, flexibility, and respond calmly and effectively.

•Due to the above regarding emergencies, must reside within 60-minutes of the primary assigned airport location.

•Must be willing to work a flexible schedule, including nights, weekends, and holidays.

•High level of proficiency in Microsoft Office software.

•The Area Manager is required to obtain GSC certification.

•Must currently be a manager of a field station or base.


Preferred Requirements

•Excellent communication skills, both verbal and written.

•Demonstrated experience of leading managers.

•Ability to work in a stressful environment.

•Highly organized with multi-tasking abilities.

•Team approach and positive attitude.

•Bachelor's Degree in Business Education or relevant field.

•Minimum five (5) years of operations experience (airline industry), including two (2) in management.


Job Duties

•Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments.

•Address issues and provide corrective action as required to meet company goals.

•Ensure compliance with all Federal directives and security requirements.

•Audit to ensure quality assurance.

•Lead the management team, developing an environment that promotes On-Time-Performance, teamwork, collaboration, and encourages continuous process improvement. 

•Evaluate the performance of the management team to include Inflight, Flight Ops, and Maintenance Managers as it relates to teamwork, On-Time-Performance, and overall station support.

•Provide feedback to the team's direct supervisors.

•Analyze performance against critical measures and develop and effectively implement solutions to achieve performance objectives for the entire base.

•Ensure station accountability for airline vendor functions and performance for local contracts providing service to Allegiant Air (i.e., fueling, skycap, security, catering, cleaning, and ground handling).

•Ensure compliance for controlling station expenses/cost and maintain an effective cost control program.

•Assist Station Leaders with investigating customer complaints and compliments, ensuring feedback is provided to Customer Relations on time. 

•Assist with developing necessary corrective action or recognition and ensure accountability for implementation. 

•Develop customer correspondence at an executive level.

•Establish airport and local community relations as liaison with airport city officials, FAA, TSA, OSHA, police, fire departments, and other groups wanting to experience the airport environment or hold a community event involving the airline and the airport.

•Evaluate performance and ensure effective development and implementation of appropriate measures and corrective action as required., including progressive counseling as needed.

•Ensure compliance with all procedures as outlined in our company manuals and monitor for current revisions and availability.

•Establish employee recognition programs for station achievements, including safety performance and revenue collection programs.

•Effectively communicate all airline business to internal and external departments and customers.

•Responsible for evaluating, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement (G4 stations only).

•Develop a succession plan (G4 stations only).

•Lead and present investigations for any safety, security issues, or OJIs (G4) related items.

•Lead by example, motivate to achieve results by exemplifying integrity, professionalism, and excellent communication skills.

•Develop customer correspondence at an executive level.

•Extensive problem solving daily and including working with irregular operations.

•Assist with Customer Service and Ground Operations functions as required.

•Assist HQ team with projects as requested.

•Provide administrative support for other stations for the Regional Manager.

•Monitor and effectively work with the assigned Stations/Bases to improve performance.

•Provide initial Progressive Counseling for other Managers at designated stations.

•Assist with new station openings or transitions.

•Travel as required.

•Model Allegiant's customer service standards in personal actions and when providing leadership direction.

•Other duties as assigned.


Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.


Essential Services Provider

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.


EEO Statement

We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team. 


Equal Opportunity Employer: Disability/Veteran

For more information see https://allegiantair.jobs


$70,000 - $95,000 a year


Full Time Benefits:

Profit Sharing

Medical/Dental/Vision/Life/ Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

 

Part Time Benefits:

Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

Allegiant Glassdoor Company Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
Allegiant DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Allegiant
Allegiant CEO photo
Unknown name
Approve of CEO

Average salary estimate

$82500 / YEARLY (est.)
min
max
$70000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Stations Area Manager, Allegiant

Join Allegiant Air as a Stations Area Manager in vibrant Las Vegas, NV, where you'll take the helm in overseeing and optimizing airport operations across the Allegiant network. This essential role is more than just a title; you’ll be accountable for ensuring safety, compliance, and peak performance as you lead the local management teams for Flight Operations, Inflight, and Maintenance. You'll work hands-on with metrics daily to drive on-time performance and foster a spirit of continuous improvement. A successful Area Manager not only champions teamwork but also strategizes to solve problems swiftly and effectively amid the fast-paced environment of airline operations. With responsibilities that include monitoring performance metrics, leading audits, and maintaining customer relationships, you’ll be instrumental in the local stakeholders' experience. Your expertise in airline management will shine as you develop operational solutions and collaborate with various departments to achieve superior results. To succeed, you should bring at least five years of airline operations experience and two years in a managerial position, along with excellent communication skills and a knack for multitasking. If you're ready to take your career to new heights and work in a highly rewarding environment, Allegiant Air is the perfect place for you to spread your wings and make an impact.

Frequently Asked Questions (FAQs) for Stations Area Manager Role at Allegiant
What are the key responsibilities of a Stations Area Manager at Allegiant Air?

As a Stations Area Manager at Allegiant Air, your responsibilities include overseeing daily airport operations, ensuring compliance with safety regulations, leading performance audits, and managing local management teams across Flight Ops, Inflight, and Maintenance. Your role involves driving on-time performance, addressing operational issues, building community relations, and maintaining high-quality customer service standards.

Join Rise to see the full answer
What qualifications are necessary to become a Stations Area Manager at Allegiant Air?

To qualify for the Stations Area Manager position at Allegiant Air, you need a minimum of five years of airline operations experience, including at least two years in a managerial role. You should also possess a high school diploma or GED, be proficient in Microsoft Office, and be capable of assessing emergencies effectively. A bachelor’s degree in business is preferred.

Join Rise to see the full answer
What skills are essential for success as a Stations Area Manager at Allegiant Air?

Success as a Stations Area Manager at Allegiant Air requires strong leadership skills, excellent communication abilities, a team-oriented approach, and outstanding organizational skills. You should be adept at problem-solving in high-pressure situations and possess the flexibility to work nights, weekends, and holidays. Additionally, proficiency in performance analysis and a commitment to safety compliance will greatly benefit your role.

Join Rise to see the full answer
How does Allegiant Air support professional development for Stations Area Managers?

Allegiant Air fosters a culture of growth and development for Stations Area Managers by encouraging continuous learning through training programs, leadership workshops, and performance feedback. The company also promotes internal career advancement opportunities, so you can build a fulfilling long-term career with Allegiant.

Join Rise to see the full answer
What is the work environment like for a Stations Area Manager at Allegiant Air?

The work environment for a Stations Area Manager at Allegiant Air is dynamic and fast-paced, requiring you to be adaptable and proactive. You will work both in an office setting and out at the airport, interacting with various teams and stakeholders. The role necessitates diligence in managing both administrative tasks and hands-on airport operations.

Join Rise to see the full answer
Common Interview Questions for Stations Area Manager
How would you ensure compliance with safety regulations at the airport?

When ensuring compliance, I would implement regular audits, conduct training sessions for the team on safety standards, and foster an open dialogue for reporting safety concerns. Additionally, maintaining clear communication with regulatory agencies and ensuring that all team members are knowledgeable about our compliance procedures is essential.

Join Rise to see the full answer
Can you describe a time when you improved on-time performance?

Absolutely! In my previous role, I identified bottlenecks in our operations that were impacting on-time performance. By streamlining communication between departments and introducing checklists for critical processes, we boosted our on-time departure rate by 15% within three months. This experience taught me the importance of inter-team collaboration and continuous process evaluation.

Join Rise to see the full answer
What techniques do you use to manage team performance?

To manage team performance effectively, I set clear expectations and provide consistent feedback. I believe in using performance metrics to track progress and recognize achievements. Regular one-on-one meetings help facilitate communication and resolve challenges promptly, while team-building exercises enhance collaboration and morale.

Join Rise to see the full answer
How would you handle a customer complaint at the airport?

Handling customer complaints requires empathy and swift action. I would listen carefully to the customer's concerns, apologize for any inconvenience, and ensure that their issue is resolved promptly. It’s vital to follow up with the customer afterwards, showing that we care about their experience, and to relay the information to the relevant team for future improvements.

Join Rise to see the full answer
What does effective communication mean to you as a Stations Area Manager?

Effective communication means being able to convey important information clearly and listening to the feedback of team members and customers alike. I prioritize transparency and openness within my team, ensuring that everyone feels heard. This fosters a collaborative environment where all members can thrive and contribute to the company’s success.

Join Rise to see the full answer
Describe how you would approach managing a diverse team.

Managing a diverse team involves recognizing the unique strengths each member brings. I promote inclusivity by creating an environment where everyone feels valued. I encourage team members to share their perspectives and experiences, and I ensure all voices are heard during decision-making processes. This not only enhances team dynamics but also drives creative solutions.

Join Rise to see the full answer
How do you prioritize tasks in a busy airport environment?

In a busy airport environment, I prioritize tasks by assessing urgency and impact. I utilize management tools to keep track of all tasks and deadlines while remaining flexible to shift priorities as immediate needs arise. Using a team approach, I delegate responsibilities effectively to ensure we meet our operational goals without compromising safety.

Join Rise to see the full answer
What safety protocols would you implement in your role?

I would implement a routine review of safety protocols in alignment with federal regulations, alongside regular training sessions for all staff. Establishing a safety committee to address incidents and feedback proactively will help maintain compliance. I would also ensure all team members are equipped with the knowledge to assess emergencies and respond accordingly.

Join Rise to see the full answer
How would you inspire your team to achieve operational excellence?

Inspiring my team begins with leading by example. I would celebrate successes, encourage innovation, and provide opportunities for professional development. Encouraging a culture of recognition where hard work is acknowledged helps motivate team members to strive for operational excellence and take pride in their contributions.

Join Rise to see the full answer
Why do you want to work with Allegiant Air as a Stations Area Manager?

I am excited about working with Allegiant Air due to its commitment to growth and customer service excellence. I admire the collaborative culture and the opportunity to lead a team that prioritizes both operational success and customer satisfaction. Being part of a dynamic company that values its employees resonates with my professional aspirations.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted yesterday
Photo of the Rise User
Ursa Major Hybrid Washington D.C.
Posted 14 days ago
Photo of the Rise User
Posted 17 hours ago
Photo of the Rise User
Domino's Hybrid 7075 Highway 70 East Ste E, Newport, NC
Posted 6 days ago
Photo of the Rise User
Posted 7 days ago
Photo of the Rise User
Flexport Hybrid Atlanta, Georgia, United States
Posted yesterday
Photo of the Rise User
Domino's Hybrid 204 W. Broadway Ave., Bloomfield, NM
Posted 10 days ago
Photo of the Rise User
Posted 3 days ago
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 7, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!