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Security Field Supervisor

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal® is hiring a Field Supervisor. The Field Supervisor supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. The Field Supervisor works closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

 

Security Field Supervisor Site Location: Huntsville, Alabama Starting Base Pay: $17 Per Hour. Employment Type: Full Time Shifts Available: Afternoon Afternoon Shift: 2 PM - 10 PM Workdays Available: Wednesday, Thursday, Friday, Saturday, and Sunday Pre-Employment Requirements are:
  • Security Experience - +1 Years (C115)
  • Supervisory Experience (C136)
  • Valid Driver's License - AU Driver Policy Requirements (C123)
Competitive pay rates! Weekly Pay! Career Advancement Opportunities!

 

RESPONSIBILITIES:

  • Visit assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
  • Conduct on-the-job training, in coordination with site supervision, of new employees assigned to post, or when changes to post orders are made, this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
  • Respond to call-offs that occur during their shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
  • Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate Human Resources Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed
  • May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate Human Resources management
  • Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
  • Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid Driver’s License with at least one year of driving experience and:
    • No major violations within last 36 months
    • No more than one at-fault accident in last 24 months
    • No more than one minor moving violation in last 24 months)
    • No combination of one at-fault accident and one minor moving violation in last 24 months
  • Minimum of three (3) years of professional protective service (e.g., security) experience
  • Ability to write effective and concise reports in legible handwriting
  • Able to use good independent judgment and discretion
  • Outstanding oral and written communication skills
  • Ability to successfully interact at all levels of the organization, including clients
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Experience in scheduling, operations management, or other leadership functions of security industry
  • Prior experience in the security industry, law enforcement, and/or military
  • Working knowledge of Microsoft Office applications

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1358684
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$35360 / YEARLY (est.)
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max
$35360K
$35360K

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What You Should Know About Security Field Supervisor, Allied Universal

Join the dynamic team at Allied Universal® as a Security Field Supervisor in Huntsville, Alabama! This is a fantastic opportunity to be part of North America’s leading security and facility services company, where we pride ourselves on our diverse and inclusive workplace culture. As a Security Field Supervisor, you will provide pivotal support to our operations, focusing on remote service delivery while overseeing the performance of Security Professionals (SPs). Your role will allow you to use your supervisory experience to ensure the highest standards of security are maintained at all assigned posts. You’ll conduct regular visits, monitor operations, and ensure that our officers represent the company with professionalism and adherence to policies. You will also be responsible for training new employees, managing unexpected call-offs, and addressing any personnel issues, all while maintaining great communication with your operations team. The position offers competitive pay starting at $17 per hour and is full-time, with shifts available in the afternoons from 2 PM to 10 PM. If you have three or more years of professional protective service experience and are looking to build a rewarding career while making a difference in your community, this role might just be perfect for you. Apply today and take the next step in your professional journey with Allied Universal®!

Frequently Asked Questions (FAQs) for Security Field Supervisor Role at Allied Universal
What are the responsibilities of the Security Field Supervisor at Allied Universal®?

The Security Field Supervisor at Allied Universal® is responsible for overseeing operations for remotely managed accounts, ensuring site coverage at all times. Key duties include supervising Security Professionals, conducting post visits, addressing daily operational issues, and training new employees. The supervisor also communicates policy changes, handles scheduling, and ensures that security standards are upheld.

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What qualifications are needed to become a Security Field Supervisor with Allied Universal®?

To qualify for the Security Field Supervisor role at Allied Universal®, candidates must possess a high school diploma or equivalent, a valid driver’s license, and at least three years of professional protective service experience. Supervisory experience, outstanding communication skills, and the ability to write effective reports are also essential.

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What is the pay rate for the Security Field Supervisor position at Allied Universal® in Huntsville?

The starting base pay for the Security Field Supervisor position at Allied Universal® in Huntsville is $17 per hour. This role also offers competitive pay rates and opportunities for career advancement within the company.

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How does the training process work for new Security Professionals under the Supervisor at Allied Universal®?

The Security Field Supervisor plays a crucial role in the training process by conducting on-the-job training for new employees. This includes orienting them to their post, reviewing post orders, and preparing them to respond to emergency situations, ensuring they are well-equipped to handle their responsibilities efficiently.

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What benefits can a Security Field Supervisor expect at Allied Universal®?

The Security Field Supervisor at Allied Universal® can expect a variety of benefits including medical, dental, and vision coverage, a 401(k) plan, paid holidays, as well as vacation and sick days. This comprehensive benefits package reflects the company’s commitment to its employees' wellbeing and work-life balance.

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Common Interview Questions for Security Field Supervisor
Can you describe your supervisory experience relevant to the Security Field Supervisor role?

Be prepared to share specific examples of your past supervisory positions, including the number of people you managed and any key challenges you overcame. Highlight your leadership style and how it aligns with the expectations at Allied Universal®.

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How do you handle conflicts between team members?

Discuss a systematic approach to conflict resolution, emphasizing your communication skills. Provide an example where you successfully mediated a dispute, showcasing your ability to prioritize a positive work environment.

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What steps do you take to ensure compliance with security protocols?

Share your understanding of security compliance and the importance of establishing standard operating procedures. Talk about your experience in conducting post inspections and training staff to adhere to these protocols.

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How do you prioritize tasks when managing multiple posts?

Explain your organizational strategy, mentioning tools or techniques you use to stay on top of tasks. Stress the importance of effective time management and delegation when it comes to overseeing multiple locations.

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What strategies do you use to motivate your team?

Discuss various motivational techniques you have employed, such as providing positive reinforcement, setting achievable goals, and recognizing individual contributions to foster team spirit.

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How do you assess and improve the performance of Security Professionals?

Explain your method for performance evaluation, including regular feedback sessions and performance metrics. Share an example where you implemented improvements based on these assessments.

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What experience do you have with emergency response situations?

Highlight your past experiences related to emergency situations in your professional capacity, explaining how you responded and the outcomes. Emphasize your ability to remain calm and act decisively under pressure.

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Can you describe a time you had to adapt quickly to a change in security procedures?

Share a situation where you had to adjust to new procedures swiftly. Detail your thought process, actions taken, and how you communicated these changes to your team effectively.

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How do you ensure effective communication between the operations team and site personnel?

Discuss your communication strategies, such as regular meetings or updates, ensuring everyone is aligned, and feel comfortable sharing concerns and suggestions.

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What would you do if you noticed a significant decline in team morale?

Describe your approach to assessing the cause of low morale, possibly through one-on-one discussions or team meetings, and outline the strategies you would employ to improve it, such as team-building activities or addressing workload concerns.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 6, 2025

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