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Direct Sales Agent Specialist (1593)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.Job DescriptionThe Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.Key Responsibilities:• Successfully closes sales of insurance and ancillary products.• Meets and exceeds sales goals through new product sales, cross sell / retention of customers.• Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).• Initiate outbound calling to established target customer base for Product offerings.• Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.• Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.• Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.• Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.• Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.Experience• 0-2 years’ experience (Preferred)• P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.#LI-JM2CompensationCompensation offered for this role is $14.43 - 21.64 per hour and is based on experience and qualifications.At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.Good Hands. Greater Together.National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.Companies & PartnersDirect General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.BenefitsNational General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
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What You Should Know About Direct Sales Agent Specialist (1593), Allstate

As a Direct Sales Agent Specialist with National General in Indianola, MS, you will embark on a fulfilling journey where you'll actively contribute to the growth of our business while helping customers secure their future with our insurance products. Imagine being at the forefront of our team, driving new business sales and fostering relationships with customers in your local community. In this role, your main responsibilities will include effectively closing sales for our diverse range of products like Auto and Life insurance, as well as ancillary services like Roadside Assistance. You'll work both in our office, welcoming walk-in customers, and out in the field, tapping into your network to generate leads through marketing calls and local events. You're not just selling policies; you're crafting relationships and trust with our customers, becoming their go-to for insurance solutions. Collaboration is key, and you'll partner with our Direct Sales Leadership to implement innovative marketing strategies designed to meet and exceed sales goals while maintaining exceptional customer satisfaction. If you’re passionate about sales and have an understanding of customer needs, you'll thrive here. This position also offers opportunities for professional growth, and with flexible work environments that promote connection, you’ll be part of a team that values diversity and innovation. Get ready to take the next step in your career with National General, where your contributions truly matter!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (1593) Role at Allstate
What are the responsibilities of a Direct Sales Agent Specialist at National General?

A Direct Sales Agent Specialist at National General is tasked with driving new business sales while understanding customer needs to build rapport and trust. Key responsibilities include successfully closing sales of various insurance products, meeting and exceeding sales goals, leveraging community contacts to build a sales pipeline, and maintaining a strong presence within the community to attract new customers.

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What qualifications do you need to apply for the Direct Sales Agent Specialist position at National General?

While 0-2 years of experience is preferred for the Direct Sales Agent Specialist role at National General, a Property & Casualty licensing is also preferred or must be obtained within 90 days of joining. Those who possess excellent communication skills and a drive for results will excel in this role.

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How does the compensation structure work for the Direct Sales Agent Specialist at National General?

The compensation for the Direct Sales Agent Specialist at National General ranges from $14.43 to $21.64 per hour, determined by the individual's experience and qualifications. This competitive pay structure allows for growth and potential increases as you meet your sales goals.

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What kind of sales goals should a Direct Sales Agent Specialist expect at National General?

A Direct Sales Agent Specialist at National General is expected to meet and exceed comprehensive sales goals that include new product sales, cross-selling, and customer retention. Maintaining adaptability and proactive outreach will be key to achieving and surpassing these targets.

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What kind of work environment can a Direct Sales Agent Specialist expect at National General?

At National General, Direct Sales Agents can expect a dynamic work environment that promotes teamwork and inclusivity. Employees benefit from flexible scheduling and are encouraged to form connections with their communities, enhancing both personal and professional growth.

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Common Interview Questions for Direct Sales Agent Specialist (1593)
Can you describe your approach to building customer trust as a Direct Sales Agent Specialist?

To effectively build customer trust, focus on active listening and understanding their specific needs. Share relevant information about insurance products transparently, and follow up consistently to show that you are committed to their satisfaction.

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How would you handle objections during a sales pitch at National General?

When faced with objections, remain calm and listen to the customer's concerns. Acknowledge their points, provide clarifying information, and present additional benefits of the product that may address their objections. Demonstrating empathy and understanding can often turn a no into a yes.

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What strategies would you use to generate new leads in your community?

To generate new leads, I would leverage local events, build partnerships with local businesses, and use social media to promote our services. In-person networking and participating in community events can also create valuable connections and referrals.

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How do you prioritize your sales activities to meet your goals?

I prioritize my sales activities by assessing high-potential opportunities first, creating a structured schedule for follow-ups, and utilizing data from previous months to guide my daily goals. Focusing on both new and existing customers ensures a well-rounded approach.

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Describe a time you exceeded sales targets. What factors contributed to your success?

In a previous position, I exceeded sales targets through diligent follow-up with prospects and by offering personalized solutions. Building genuine relationships with my clients and actively seeking feedback helped earn their trust, which ultimately led to higher conversion rates.

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What tools or technologies have you used to enhance your sales process?

I have utilized CRM systems to track customer interactions and automate follow-ups, which streamline my sales process. Additionally, social media and email marketing platforms have allowed me to reach wider audiences effectively.

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How would you maintain compliance with insurance regulations as a Direct Sales Agent Specialist?

Maintaining compliance involves staying updated on company policies and state regulations. I would regularly review pertinent guidelines, attend training sessions, and ensure all customer interactions adhere to established protocols and best practices.

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What motivates you to succeed in a sales role?

I am driven by the challenge of meeting and surpassing goals, as well as the satisfaction of helping customers find the right solutions for their needs. Achieving personal and team success is a key motivator for me in my sales career.

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Can you give an example of how you turned a competitive situation into a win?

In a competitive situation, I focused on differentiating our offerings by emphasizing our customer service and product strengths. I used my local connections to establish rapport, which ultimately led to securing the deal over the competition.

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What are your long-term career goals as a Direct Sales Agent Specialist?

In the long term, I aim to grow my expertise in sales and take on leadership responsibilities, possibly managing a sales team or contributing to strategic marketing initiatives. Continuous learning and professional development are top priorities for me.

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We are the Good Hands: We help customers realize their hopes and dreams by providing the best products and services to protect them from life's uncertainties and prepare them for the future.

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Full-time, on-site
DATE POSTED
December 19, 2024

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