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Product Manager

The Role:

We are seeking a proactive and detail-oriented Product Manager to join our team and drive the development of our payments platform. This role is essential for ensuring we deliver impactful features that meet our customers' needs and exceed expectations. In addition to managing the product lifecycle, the Product Manager will play a hands-on role in testing and validating the features they oversee.

This is a fully remote role available to candidates based in Brazil.

Key Responsibilities:

  • Product Strategy & Roadmap: Define and maintain the product roadmap, aligning it with company objectives and customer requirements. Prioritize features based on business value, technical feasibility, and market demand.

  • Feature Development & Testing: Collaborate with the engineering team to develop and test features, ensuring they meet quality standards and align with the intended user experience.

  • Customer-Centric Design: Gather customer feedback and analyze usage data to inform product decisions. Partner with design teams to create intuitive and effective user interfaces.

  • Stakeholder Collaboration: Work closely with engineering, sales, marketing, and customer success teams to communicate product requirements, manage timelines, and ensure smooth feature launches.

  • Market Research: Stay updated on industry trends, competitor products, and technological advancements to identify new opportunities and drive innovation.

  • Performance Monitoring: Define and track product KPIs, using insights to improve features and optimize the platform's overall performance.

What You Will Bring (Requirements):

  • 3+ years of experience as a Product Manager, preferably in payments, fintech, or SaaS industries.

  • Experience testing and validating product features, with a focus on quality assurance and usability.

  • Strong analytical skills with the ability to make data-driven decisions.

  • Excellent communication skills in English (spoken and written).

  • Proven ability to collaborate across teams and functions in a remote working environment.

  • Familiarity with APIs, payment processing systems, or similar technologies.

  • Experience with agile methodologies and tools such as JIRA, Trello, or similar.

Nice to Have:

  • Startup experience.

  • Knowledge of compliance and regulatory requirements within the payments industry.

  • Background in UX/UI design or technical writing.

What We Offer:

  • Fully remote work with a flexible schedule.

  • Competitive salary and performance-based bonuses.

  • A dynamic and innovative team environment.

  • Opportunities for professional growth and development in a fast-growing industry

About Us:

Alternative Payments is a leading payments platform for service-based companies. Our innovative platform enables businesses to automate the entire accounts receivable process and reduce the overall expense of payment processing. We are dedicated to fostering growth and providing exceptional value to our clients.

Our Values

● Transparency & Honesty: We operate with transparency to our customers, investors, and other partners, every step of the way. 

● Dependability: We are dependable. We do what we say we are going to do and we do not cut corners. 

● Partnership: We are partners to our customers, investors, and each other, and work together to solve exciting massive problems. 

● Revolutionary & Boldness: We are revolutionary & bold. We break down barriers and walls to build our own walls in a stronger, safer, and simpler manner. 

● Diversity & Inclusion: We work together with people of all backgrounds and seek different viewpoints to generate stronger partnerships and create a stronger, more inclusive company and world. 

What You Should Know About Product Manager, Alternative Payments

At Alternative Payments, we're on the lookout for a proactive and detail-oriented Product Manager to join our dynamic team based in São Paulo. This fully remote role is pivotal for driving the development of our payments platform, where you'll ensure that we not only meet but exceed our customers' expectations with impactful features. As a Product Manager, you'll wear many hats – from defining and maintaining the product roadmap to prioritizing features based on business value and market demand. You'll take a hands-on approach to testing and validating features alongside our engineering team, making sure everything meets quality standards and aligns with the intended user experience. Collaborating with various internal teams, you'll gather customer feedback and analyze usage data to inform your product decisions, all while staying updated on industry trends to drive innovation. With a focus on performance monitoring, you'll define product KPIs to continuously enhance our platform and ensure its optimal performance. If you have over three years of experience in product management, particularly within payments, fintech, or SaaS, along with strong analytical skills and a knack for collaboration in a remote setting, we want to hear from you! Join us at Alternative Payments, where your contributions will help shape the future of payment processing, making life easier for service-based companies everywhere.

Frequently Asked Questions (FAQs) for Product Manager Role at Alternative Payments
What is the role of a Product Manager at Alternative Payments?

The Product Manager at Alternative Payments is responsible for driving the development of our payments platform by managing the product lifecycle, defining the roadmap, collaborating with various teams, and ensuring that the features developed meet customer expectations and quality standards. This role involves a blend of strategic planning and hands-on testing to validate product offerings.

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What qualifications do I need to become a Product Manager at Alternative Payments?

To qualify as a Product Manager at Alternative Payments, candidates should have at least 3 years of experience in product management, ideally within the payments, fintech, or SaaS sectors. Strong analytical skills and a deep understanding of product testing and validation are essential, along with excellent communication skills in English.

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Is the Product Manager position at Alternative Payments a remote role?

Yes, the Product Manager position at Alternative Payments is fully remote for candidates based in Brazil, allowing for a flexible working environment while collaborating with a dynamic and innovative team.

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What kind of projects will a Product Manager work on at Alternative Payments?

As a Product Manager at Alternative Payments, you will work on projects involving feature development for our payments platform, focusing on enhancing user experience, optimizing product performance, and implementing customer feedback to create innovative solutions.

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How does Alternative Payments ensure product quality for features developed by the Product Manager?

Product quality at Alternative Payments is ensured through a rigorous testing process, where the Product Manager collaborates closely with the engineering team to validate features against quality standards and usability requirements before launch.

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What is the company culture like at Alternative Payments for Product Managers?

The company culture at Alternative Payments promotes transparency, dependability, and inclusivity, encouraging Product Managers to work collaboratively across teams and engage with diverse perspectives to drive innovation in a supportive environment.

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What opportunities for professional development are available for Product Managers at Alternative Payments?

Alternative Payments is committed to the growth and development of its employees, offering numerous opportunities for professional growth within the fast-growing payment processing industry, including access to training resources, mentorship programs, and participation in industry events.

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Common Interview Questions for Product Manager
Can you describe your experience managing product lifecycles as a Product Manager?

In answering this question, focus on specific examples from your experience where you successfully managed a product lifecycle. Discuss key stages like ideation, development, testing, and launch, and emphasize how you prioritized tasks and collaborated with stakeholders.

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How do you prioritize features in a product roadmap?

When asked this question, highlight your analytical approach, mentioning tools or frameworks you use to assess business value, customer needs, and technical feasibility. Provide real examples of how your prioritization led to successful outcomes.

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What methods do you use for testing and validating product features?

Discuss various methods you’ve utilized, such as user testing, A/B testing, and collecting feedback through surveys or analytical tools. Providing success stories from your past work will strengthen your answer.

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How do you incorporate customer feedback into product decisions?

Describe your process of collecting, analyzing, and implementing customer feedback. Discuss tools you've used to gather insights and examples of changes you've made as a result of customer interactions.

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Can you explain your experience working with engineering teams?

Share specific examples of projects where you collaborated with engineering teams. Discuss how you communicated product requirements, managed timelines, and ensured alignment between user expectations and technical capabilities.

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How do you define and track product KPIs?

Speak about the key performance indicators you feel are crucial for product success. Provide examples of product KPIs you have defined, how you monitored them, and the impact they had on your product strategy.

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What strategies do you use to conduct effective market research?

Explain your approach to market research, focusing on the tools and techniques you utilize, such as competitor analysis, industry reports, and customer interviews. Providing a successful case study will make your answer more robust.

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Describe a challenging situation you faced as a Product Manager and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Pick a situation where your skills and decision-making led to a positive outcome or learnings, showcasing your problem-solving abilities.

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What experience do you have with agile methodologies?

Detail your experience with agile processes, explaining the framework you followed, the tools you used (like JIRA or Trello), and how you adapted agile practices to enhance your team's performance.

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How do you ensure that everyone is aligned with the product vision?

Discuss strategies for maintaining alignment, such as regular meetings, updates, and ensuring open communication. Highlight how you communicated the product vision and garnered team buy-in.

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Alternative Payments provides a global payment infrastructure to ensure e-commerce merchants can convert international web traffic into approved transactions. Alternative Payments was founded in 1999 and is headquartered in Lithuania.

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Full-time, remote
DATE POSTED
November 29, 2024

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