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Digital Product Owner

At Connected Kerb, our mission is to champion the transition to sustainable mobility for all with reliable, affordable and accessible EV charging solutions. Connected Kerb deliver future-proof, cost-effective and sustainable EV charging solutions for the public sector, developers, fleets, workplaces, car parks and other organisations to help accelerate the transition to EVs across the UK. Our unique solution combines power and data at the kerb to deliver user-friendly and reliable charging, providing the foundation for connected cities and communities. Connected Kerb brings together a wealth of experience unsurpassed in the EV charging market. Our team is comprised of mobility, infrastructure and technical specialists with a wealth of experience in managing hyper-growth and mass roll-out across different technologies. We are committed to excellence in what we are doing and delivering for our clients. That translates into a strong focus on delivering value and meeting deadlines while remaining agile and adopting new approaches quickly when needed.  

 

We are looking for people who seamlessly adapt and evolve as the business grows and responds to opportunities. If you thrive in an agile environment, can solve problems independently, love working within small teams and are a self-starter focussed on customer outcomes, we cannot wait to meet you. As we control every component of hardware design, manufacturing, site selection, planning, deployment, operation, back-office management, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.  

 

This is an exciting opportunity to join our Chief Technology Officer's growing team and lead the development of our Digital Products as a Product Owner. Our charging point network is quickly growing in size, as is the utilisation of our charge points and the number of users we serve. The key objective of the role is to embed industry knowledge, data analysis and user research into the development road map of our future features and services. The successful candidate joins a small, motivated and fast paced development team and there is plenty of room to shape the future role. The successful candidate will report directly to our Head of Digital Technology but work closely with key personnel from across the business. Integration across the business is also essential especially with our marketing team, supporting their research activities and championing the user.   

 

We require a motivated individual with proven product management skills to help manage the day-to-day activities of developing user-centric technology. You will be comfortable curating your work within DevOps to ensure cross functional dependencies are met and maintain the necessary overview and control over open issues regarding the performance of projects. In addition, you will support developing the wider digital strategy and ensure its implementation. Your skills will directly help improve the reach and convenience of our EV network and further contribute to the decarbonisation of our world.   

 

Your Role 

As a Technical Product Owner, you’ll drive the development of our digital products—enhancing our software capabilities and enabling the future of EV charging. You’ll blend technical expertise and a data-driven approach to build innovative solutions, collaborating closely with Marketing, Operations, Sales, Data and Hardware teams. 

Responsibilities  

  • Define and own the product roadmap for our back-office system and its new features, as well as other digital products, aligning them with wider business goals 
  • Use data analysis and user research to prioritize improvements and deliver an exceptional back-office experience. 
  • Collaborate with development teams using tools like Azure DevOps to manage backlogs, sprints, and project timelines. 
  • Build and present business cases for new products and product enhancements, focusing on user value and ROI. 
  • Evaluate competitor products to identify opportunities for innovation and differentiation. 
  • Lead collaboration with key suppliers to align on product goals and delivery timelines. 
  • Design user journeys and wireframes using Figma. 
  • Refine and develop product processes to improve efficiency. 
  • Stay up to date on emerging industry standards and regulations, and their potential impact on products. 
  • Take a data-driven approach to the development of digital products 
  • Be the day to day point of contact for key supplier liaison. 
  • Inform and report to the business on the development and build processes which help fulfil the function such as quality management, performance reporting and annual reports. 

 

Requirements:  

  • Analytical mindset: You’re data-driven, curious, and love solving problems. 
  • Self-starting individual with a strong appetite to learn 
  • 3+ years in Product Management, Product Development, UX Research, or Agile/Scrum roles. 
  • Experience with SQL (or a strong willingness to learn). 
  • Python or JavaScript experience useful 
  • API testing and management (on a tool like postman), or a willingness to learn 
  • A keen interest in utilising emerging technologies (ML, AI, etc.) 
  • Experience using Figma, or a willingness to learn 
  • Strong stakeholder management skills and a track record of delivering great products. 
  • Experience in EV charging, energy sectors, or SaaS is a plus. 
  • Proficiency in agile product management methods. 

Our culture and values 

We are passionate about how we achieve our results; we expect our employees to live through our values in everything they do.  

  • Strive for clarity This role delivers on this value by building out clear road maps detailing when features arrive and working across the business functions for alignment. Combined with developing a clean, clear user experience which our public users love.  
  • Walk the line Leading the development of the app, we expect you to push the boundaries, overcome road blocks and win progress in this vital work, at times we will have to push hard. 
  • Aim for extraordinary. You will join a culture where each of us always look to achieve more than what is asked of us. We think carefully about problems, and always aim high with our results, the app will be the window into this value.  
  • Lead the charge The existing system performs the act of charging and the monitoring of charging sessions very well, what else should it do?! Come and shape something with our other product owners. 
  • Keep your word We all can only thrive if we respect each other and depend on good communication to achieve this value.  

What we can offer you

  • 28-days of annual leave, plus your birthday and one volunteering day off
  • Sustainable pension contributions
  • Remote working, flexible working hours and hybrid working model 
  • Private healthcare
  • Life insurance
  • Employee Assistance Scheme
  • Continuous professional development to support your career growth
  • A passionate team

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Product Owner, Connected Kerb

At Connected Kerb, we’re on the lookout for a passionate Digital Product Owner to join our innovative team. Our mission? To lead the charge for sustainable mobility by providing affordable and accessible EV charging solutions. As our Digital Product Owner, you’ll play a critical role in shaping the future of electric vehicle infrastructure. You’ll collaborate with a dynamic development team and work directly with our Chief Technology Officer to guide the development of our digital products, all while enhancing our back-office systems. Your day-to-day will involve analyzing user needs, using data to influence product features, and managing priorities effectively. You'll be just as comfortable diving into technical roadmaps as you are leading discussions with key stakeholders. With a strong emphasis on user experience, you will employ tools like Azure DevOps and Figma to develop and present innovative solutions that not only drive ROI but also ensure our services are user-friendly. We appreciate those who thrive in a fast-paced environment, and we're eager for someone with a curious mindset who loves solving problems. If you have experience in product management, especially within the EV sector, we want to meet you! Join us in making a meaningful impact on sustainable transport.

Frequently Asked Questions (FAQs) for Digital Product Owner Role at Connected Kerb
What are the key responsibilities of a Digital Product Owner at Connected Kerb?

As a Digital Product Owner at Connected Kerb, your main responsibilities include defining the product roadmap for our digital solutions, utilizing data analysis and user feedback to prioritize features, collaborating with development teams using Agile methodologies, and ensuring alignment with business goals. You’ll also build business cases for new products, lead supplier collaborations, and design user journeys. Your role is essential in enhancing the user experience within our expanding EV charging network.

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What qualifications are required for the Digital Product Owner position at Connected Kerb?

To become a Digital Product Owner at Connected Kerb, you ideally need at least 3 years of experience in product management, product development, or UX research. Familiarity with SQL and tools like Azure DevOps is preferred, along with a strong willingness to learn about API testing and management. Experience in the EV charging or energy sectors is a plus, and proficiency in agile product management methods will help you thrive in this role.

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How can a Digital Product Owner contribute to the success of Connected Kerb's mission?

A Digital Product Owner at Connected Kerb plays a vital role in driving the development of user-centric digital products that directly enhance the accessibility and reliability of our EV charging solutions. By leveraging industry knowledge and data, you will help design innovative features that cater to user needs and align with Connected Kerb’s mission to drive sustainable mobility. Your data-driven approach and collaboration skills directly impact our product offerings and help promote the transition to electric vehicles.

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What kind of working environment can a Digital Product Owner expect at Connected Kerb?

At Connected Kerb, a Digital Product Owner can expect a dynamic and collaborative work environment. The company promotes flexibility with remote working and a hybrid model that allows for a better work-life balance. You'll be part of an autonomous team that values innovation, supports continuous professional development, and strives for extraordinary results in the EV infrastructure sector. It's a culture where you take ownership and are empowered to make impactful decisions.

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What tools and technologies will a Digital Product Owner use at Connected Kerb?

As a Digital Product Owner at Connected Kerb, you will utilize various tools to enhance your workflow, including Azure DevOps for managing project timelines and backlogs, Figma for designing user experiences, and SQL for data analysis. A familiarity with APIs and willingness to learn coding languages like Python or JavaScript will also assist you in developing innovative solutions. Embracing emerging technologies like machine learning and AI will be encouraged to optimize our digital product offerings.

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Common Interview Questions for Digital Product Owner
How do you prioritize features in your product roadmap as a Digital Product Owner?

In prioritizing features, I focus on balancing user needs with business objectives. I analyze data, gather user feedback, and consider stakeholder input to assess the impact of each feature. By evaluating potential ROI and aligning with the company's goals, I create a roadmap that maximizes value and ensures clear communication with development teams.

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Can you describe your experience with user research and how it helps inform your product decisions?

My experience with user research involves gathering qualitative and quantitative data through interviews, surveys, and usability testing. This input is invaluable as it helps identify pain points and user needs, allowing me to prioritize features that truly enhance the user experience. I always advocate for the end user throughout the product lifecycle.

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How do you handle conflicts between stakeholders while working on a product?

To handle conflicts, I rely on clear communication and active listening. I ensure all viewpoints are heard, facilitating discussions to find common ground. When necessary, I refer back to user data and the project’s objectives, emphasizing the end goal, which often helps resolve conflicts and align everyone toward a shared vision.

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What metrics do you consider most important when measuring the success of a product?

I consider metrics like user adoption rate, customer satisfaction scores, and Net Promoter Score (NPS), as well as engagement metrics such as average session duration and feature usage. These KPIs provide insight into how well the product meets user needs and drives business value, allowing for informed decisions on future enhancements.

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Describe a challenging project you worked on as a Product Owner.

In a previous role, I faced a tight deadline for a feature launch that required collaboration across multiple teams. I facilitated regular check-ins and utilized Agile methodologies to maintain progress. By clearly defining responsibilities and encouraging open lines of communication, we successfully delivered the feature on time while also addressing quality concerns. The experience taught me the importance of flexibility and team synergy.

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How do you ensure the development team understands the product vision?

When defining the product vision, I communicate it through storytelling and relatable examples. I involve the development team early in the process, sharing user insights and anticipated impact. Regular alignment meetings help keep everyone on the same page, and I continuously iterate on the vision based on feedback and market changes to ensure it remains relevant.

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What techniques do you use for testing and validating new product features?

I employ a mix of A/B testing, user feedback sessions, and prototype testing to validate new features. A/B testing allows me to compare variations and understand user preferences, while user feedback sessions provide qualitative insights essential for effective refinement. These approaches ensure features are data-backed and aligned with user expectations before a full launch.

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Can you explain your approach to managing a product backlog?

I manage a product backlog by consistently refining it through regular grooming sessions. I categorize items based on priority, user impact, and strategic alignment, ensuring that the most valuable tasks are at the forefront. Transparency with the development team helps everyone understand priorities and allows for swift adjustments when needed.

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How do you stay updated on industry trends relevant to your product domain?

To stay updated on industry trends, I subscribe to relevant publications, attend webinars, and participate in professional networks. Engaging with industry leaders and following competitive products allows me to spot emerging technologies and market shifts early, which I can then integrate into our product strategy.

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What role does data play in your decision-making process as a Digital Product Owner?

Data plays a central role in my decision-making process. I rely on analytics to identify trends and user behavior, which informs feature prioritization and product improvements. By using data to back decisions, I ensure that the product evolves in ways that resonate with users and align with business goals.

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Connected Kerb are one of the UK's leading charging point providers, delivering future-proof, cost-effective and sustainable EV charging solutions for the public sector, developers, fleets, workplaces, car parks and other organisations to help acc...

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Full-time, remote
DATE POSTED
December 27, 2024

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