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Account Manager, Amazon Global Logistics - job 2 of 2

DescriptionWe are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.This role requires a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession. Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold Units, onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.Key job responsibilities• Recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) Sellers for Global Mile’s suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)• Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings• Program management responsibilities to improve and build upon the Seller experience• Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling• Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings• Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance• Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)About The TeamFormed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.Basic Qualifications• 2+ years of sales or account management experience• Bachelor's Degree• Program or project management experience.Preferred Qualifications• Bachelor Degree required, ideally in a quantitative field, logistics, or business administration• Experience in Logistics sales• Experience delivering results in an account management function• Proficiency in SQL or Python• Presentation, oral and written communication skills• Competitive and creative drive to win over customers and think outside the box• Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environmentsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $43,300/year in our lowest geographic market up to $92,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2693717

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What You Should Know About Account Manager, Amazon Global Logistics, Amazon

Are you ready to take on an exciting role as an Account Manager at Amazon Global Logistics in sunny Irvine, CA? In this dynamic position, you’ll be at the forefront of driving growth for our amazing Global Mile services. We’re searching for data-driven individuals with a sales and business development background who are eager to dive into the world of logistics. As an Account Manager, you will spend your days engaging with our Fulfilled by Amazon (FBA) Sellers, identifying growth opportunities, and streamlining their supply chains. Your responsibilities will vary from recruiting a diverse portfolio of sellers to managing relationships with multiple stakeholders. Not only will you consult with sellers to understand their supply chain needs through solutions-based selling, but you will also take ownership of vital account management activities, ensuring sellers have the best experience possible. You’ll have the chance to work in a fast-paced environment, building program management skills and analyzing metrics to guide your efforts in enhancing seller experience. The role requires creativity and a competitive spirit as you navigate the complexities of logistics and contribute to the scale of our global supply chain program. If you're looking for a place where innovation and collaboration meet, this is the opportunity for you. Join us at Amazon Global Logistics, where you can turn challenges into stepping stones for success!

Frequently Asked Questions (FAQs) for Account Manager, Amazon Global Logistics Role at Amazon

What are the main responsibilities of an Account Manager at Amazon Global Logistics?

As an Account Manager at Amazon Global Logistics, you'll recruit and manage a diverse portfolio of Fulfilled by Amazon (FBA) Sellers, aiming to exceed sales targets. You will identify opportunities for account growth, consult sellers about their supply chain needs, and manage onboarding processes. Your responsibilities will also include program management, tracking metrics to enhance the seller experience, and building relationships with internal and external stakeholders.