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Business Analyst, On-Road Staffing

DescriptionThe On Road Staffing (ORS) team is looking for a person to lead analysis and development of Labor Market Intelligence data and products, to support Delivery Service Partners (DSP) with their Delivery Associate (DA) staffing. As a Business Analyst (BA) in ORS, this role requires deep diving various data sets to identify trends, risk indicators, and opportunities to support overall program delivery. This person will partner with cross-functional teams, and lead programs from idea inception to implementation, while managing multiple projects.• Travel may be required once a quarter.Key job responsibilities• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into actionable reports/dashboards• Translate data into actionable insights• Identify processes to automate and scale ad-hoc requests and analyses• Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs• Work within time constraints to meet critical business needsAbout The TeamBASIC QUALIFICATIONS• 3+ years of tax, finance or a related analytical field experience• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience• 3+ years of business or financial analysis experience• Bachelor's degree or equivalent• Experience defining requirements and using data and metrics to draw business insights• Experience with Excel• Experience with SQL• Experience making business recommendations and influencing stakeholdersPreferred Qualifications• 3+ years of business analyst, data analyst or similar role experienceAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,900/year in our lowest geographic market up to $143,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2920734

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$105000 / YEARLY (est.)
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$66900K
$143100K

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What You Should Know About Business Analyst, On-Road Staffing, Amazon

Amazon.com Services LLC is on the lookout for a dynamic Business Analyst to join our On-Road Staffing team in Nashville, TN. This isn't just any job; it's an opportunity to lead the analysis and development of Labor Market Intelligence data and products designed to support our Delivery Service Partners with their Delivery Associate staffing. In this role, you'll dive deep into various data sets to discover trends, identify risk indicators, and uncover opportunities that will help enhance our overall program delivery. Collaborating with cross-functional teams will be at the heart of your efforts as you take projects from inception all the way through to implementation. You'll manage multiple projects while ensuring you're delivering actionable insights that facilitate effective decision-making. Emphasizing automation and scalability, you’ll work to transform raw data into comprehensive dashboards and reports. Plus, be prepared for occasional travel once a quarter. If you're someone who thrives on challenges and enjoys using data to tell a story, this Business Analyst role at Amazon could be your next big career move!

Frequently Asked Questions (FAQs) for Business Analyst, On-Road Staffing Role at Amazon
What are the key responsibilities of a Business Analyst at Amazon.com Services LLC?

As a Business Analyst at Amazon.com Services LLC, your primary responsibilities include retrieving and aggregating data from multiple sources to create actionable reports and dashboards, translating that data into insights, improving processes through automation, and developing user-friendly systems to meet business needs.

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What qualifications are required for the Business Analyst position at Amazon?

To qualify as a Business Analyst at Amazon, candidates should have at least 3 years of experience in an analytical field, 5 years of Excel proficiency, and 3 years in business or financial analysis. A bachelor’s degree or equivalent is also necessary, alongside skills in SQL and the ability to influence stakeholders through data-driven insights.

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How does the Business Analyst role at Amazon support Delivery Service Partners?

The Business Analyst role at Amazon is crucial for supporting Delivery Service Partners by analyzing Labor Market Intelligence data to optimize Delivery Associate staffing. The insights generated by the Business Analyst help in identifying trends and opportunities that ultimately lead to better staffing decisions.

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What tools and skills are essential for a Business Analyst at Amazon.com Services LLC?

Key tools and skills for a Business Analyst at Amazon include proficiency in Excel (especially advanced features like VBA and pivot tables), familiarization with data visualization tools like Tableau, and SQL for data manipulation. Additionally, strong analytical skills and the ability to make data-backed business recommendations are critical.

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Is travel required for the Business Analyst position at Amazon?

Yes, the Business Analyst position at Amazon may require occasional travel, approximately once a quarter, to collaborate with cross-functional teams and effectively support the business objectives.

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Common Interview Questions for Business Analyst, On-Road Staffing
Can you describe your experience with data analysis as a Business Analyst?

During an interview, you can highlight specific projects where you applied data analysis techniques to draw actionable insights, emphasizing the tools you used (like Excel or SQL) and the business impact of your findings.

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How do you prioritize multiple projects as a Business Analyst?

Explain your approach to project management and prioritization, detailing how you assess deadlines, stakeholder needs, and resource availability to align your focus appropriately.

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What strategies do you use to convey complex data insights to non-technical stakeholders?

Discuss your experience in simplifying data findings into understandable reports or presentations, perhaps emphasizing the use of visuals or effective storytelling techniques.

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How do you handle discrepancies or errors in data analysis?

Share a specific instance where you encountered data discrepancies, detailing how you approached the investigation, resolved the issue, and communicated with stakeholders.

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What experience do you have with automating reports and dashboards?

Detail your experience in automating reporting processes, mentioning specific tools or programming languages you have utilized to create efficient systems that saved time and improved data accessibility.

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Tell us about a time when your analysis influenced a business decision.

Provide a concrete example of how your analysis led to a significant decision or strategy change, showcasing your understanding of the business context and impact.

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What are the biggest challenges you face as a Business Analyst?

Discuss common challenges such as data quality issues or stakeholder misalignment, and how you have successfully navigated these obstacles through effective communication and strategic problem-solving.

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How do you stay updated with industry trends and tools relevant to your role?

Share your methods for continuous learning, such as following industry publications, participating in webinars, or utilizing online courses that enhance your skills as a Business Analyst.

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Why should we hire you as our Business Analyst?

Emphasize your unique combination of skills, experience, and passion for data analysis, assuring the interviewer of your commitment to contributing positively to the team and to Amazon’s goals.

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What key performance indicators do you think are important for a Business Analyst?

Discuss relevant KPIs that align with business objectives, such as accuracy of insights, timely reporting, or stakeholder satisfaction, and explain how you've tracked these in your previous roles.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 20, 2025

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