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Finance Manager, Delivery Experience (DEX)

DescriptionFinance is all about the numbers...unless you work at Amazon. For us, it’s knowing the numbers and so much more. Enthusiasm helps us deliver new ideas, and solutions. Do you view problems as treasures, and are you willing to dive deep to develop those solutions and deliver results? Will you seek to challenge the status quo, and accept that your ideas and mechanisms may be tested daily? At Amazon, we move with purpose and speed, and this requires we work with a dynamic network of Operations, HR, Tech and Retail partners. We employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision.The Delivery Experience team seeks a data driven Finance Manager, with a strong business and finance acumen, who can help us make strategic and ambiguous decisions that have significant growth and profitability trade-offs. They will be an integral part of the business team and will partner closely with a broad range of global finance and business leaders in Operations, Retail categories, and Supply Chain Optimization teams.This role is more than finance: it requires ability to invent, go beyond the standard business rules to “experiment” and “conceive” together with the business partners to find financial sustainable solutions to scale across the world. This role is strategic in nature (business partnering skills and curiosity are a must!), and is not a typical Finance role. If you're interested in learning about and shaping the Delivery experience of the customers and thrive in complex, ambiguous environments - this may be the role for you!The successful candidate has demonstrated the following abilities: they influence business owners, support thoughtful decision-making, and adapt to a rapidly-evolving environment. They collaborate with executives and various business units across Amazon. They bring excellent verbal and written communication skills.Key job responsibilities• Partner/support senior leadership on product/project roadmap based on financial and operational efficiency improvements• Build financial models to support new product and science initiatives• Oversee financial reporting for your business area. Understand input drivers and validate integrity of the reporting to influence strategic decision-making and planning.• Identify, resolve, or provide guidance to resolve complex data integrity issues. You improve controls to address financial risk.• Educate business partners on financial and non-financial trade-offs. You make thoughtful judgement calls in ambiguous environments where there data may be scarce or difficult to procure.• Communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjust style for various audiences to articulate complex finance issues clearly.About The TeamThe Delivery Experience (DEX) team has responsibility for all customer facing shipping policies for Amazon. The vision of the DEX organization is that everyone in the world is inspired to shop at Amazon because our delivery offers improve their lives, making the Earth’s largest selection available when, where and how they want it. The DEX portfolio includes Prime shipping benefits, non-Prime free shipping, specialty programs for items that are unusually large/heavy (e.g. Scheduled Delivery) or unusually small and inexpensive, programs that increase delivery convenience (e.g. Amazon Day), incentives to choose delivery offers (e.g. No-Rush), shipping prices and providing environmentally sustainable delivery options to the customers.Basic Qualifications• Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)• 5+ years of finance experience, or Master’s degree and 3+ years of finance experiencePreferred Qualifications• MBA, or CPA• Strong track record of strategic business partnership• Comfort with ambiguity and a willingness to work with a high degree of autonomy• Highly analytical and detail oriented with advanced financial modelling and reporting skills• Independent and entrepreneurial attitude showing the ability to work with minimal direction in a fast-paced and rapidly changing environment• Experience with understanding complex process flows and driving process improvements• Demonstrated financial acumen and analytical capabilities with ability to model new growth scenarios to help business partners make sound financial decisions• Strong interpersonal skills, including written and oral communication skills• Experience working with large-scale reporting tools (i.e. SQL, Cognos, etc.)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $85,900/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2847742

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What You Should Know About Finance Manager, Delivery Experience (DEX), Amazon

If you’re passionate about finance and looking to make a real impact, then becoming a Finance Manager in the Delivery Experience (DEX) team at Amazon in Dallas, TX might be the perfect fit for you! In this exciting role, you'll leverage your strong financial acumen to help shape strategic decisions that drive company growth and profitability. It's not just about crunching numbers; it's about partnering with global business leaders and using your analytical skills to navigate complex challenges in a fast-paced environment. You'll take charge of building financial models and overseeing reporting integrity while ensuring that our partners have access to crucial data. Amazon values innovative solutions, so you'll be encouraged to think outside the box and collaborate to create sustainable financial practices. This position is dynamic, requiring a keen ability to adapt and influence stakeholders across different departments. Your exceptional communication skills will come into play as you educate and guide your partners through financial trade-offs, helping them make informed decisions. If you thrive on challenge and are excited to elevate our Delivery Experience for customers around the world, we’d love for you to join our team and be a part of shaping the future of Amazon's logistics!

Frequently Asked Questions (FAQs) for Finance Manager, Delivery Experience (DEX) Role at Amazon
What are the key responsibilities of a Finance Manager at Amazon's Delivery Experience?

As a Finance Manager in the Delivery Experience (DEX) team at Amazon, you will be responsible for supporting senior leadership with strategic financial insights and overseeing financial modeling for new initiatives. Your role will involve managing financial reporting and ensuring data integrity to aid in decision-making. You'll also have the opportunity to educate business partners on financial trade-offs, making your influence felt across the organization.

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What qualifications are required for the Finance Manager position at Amazon?

To qualify for the Finance Manager role at Amazon, candidates should hold a Bachelor's degree in finance, accounting, business, or a related analytical field. Ideally, you should have over 5 years of finance experience or have completed a Master’s degree with at least 3 years of relevant work. Preferred qualifications include an MBA or CPA, strong strategic business partnership experience, and comfort working autonomously in a fast-paced environment.

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How does the Finance Manager role in DEX contribute to Amazon's customer delivery experience?

The Finance Manager in the Delivery Experience (DEX) team plays a crucial role in enhancing Amazon's customer delivery by analyzing financial data to support the implementation of new shipping policies and programs. By providing financial insights and improving operational efficiencies, you directly influence the strategies that shape the customer experience, ensuring that Amazon remains a leader in logistics and delivery solutions.

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What skills are essential for a Finance Manager in Amazon's fast-paced environment?

Essential skills for a Finance Manager at Amazon include advanced financial modeling and reporting capabilities, strong analytical proficiency, and excellent communication skills. You should be detail-oriented, comfortable with ambiguity, and possess the ability to adapt quickly to changing circumstances. Successful Finance Managers also exhibit leadership through collaboration and influencing various stakeholders across the organization.

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What kind of financial tools and technologies should a Finance Manager at Amazon be familiar with?

A Finance Manager at Amazon should be well-versed in large-scale reporting tools such as SQL, Cognos, or similar technologies. Familiarity with data analysis and reporting tools is crucial since you'll be responsible for data integrity and developing financial models. Proficiency in these tools will empower you to provide insightful analyses that support strategic decision-making across the Delivery Experience team.

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Common Interview Questions for Finance Manager, Delivery Experience (DEX)
Can you describe a time when you influenced a business decision through financial analysis?

Prepare a specific example where your financial analysis significantly impacted a business decision. Discuss the data you provided, how you communicated it, and the outcome. Highlight your analytical skills and how you collaborated with stakeholders to ensure buy-in.

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How do you prioritize financial tasks in a fast-paced environment?

Discuss your approach to prioritizing tasks based on deadlines, business impact, and resource availability. Mention tools or methods you use to stay organized, ensuring that high-impact tasks receive attention without sacrificing quality.

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What financial modeling techniques are you familiar with?

Describe the financial models you have used in previous roles, such as discounted cash flow (DCF) analysis, variance analysis, or forecasting methods. Provide examples of how you applied these techniques to inform business decisions.

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How do you handle complex data integrity issues?

Explain your method for identifying and resolving data integrity issues. Discuss how you diagnose problems, work with stakeholders to gather necessary information, and implement improvements to prevent future issues.

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What steps do you take to educate non-financial stakeholders about financial trade-offs?

Share your strategies for simplifying complex financial concepts for non-financial audiences. Mention your use of visuals, clear communication, and how you tailor your messaging to suit different stakeholder perspectives.

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Can you give an example of a time you successfully implemented a process improvement?

Provide a detailed example of a process you improved. Describe the steps you took, the challenges you faced, and the measurable results of your improvements, showcasing your analytical and problem-solving skills.

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How do you adapt your financial communication style for different audiences?

Discuss the importance of audience awareness in communication. Provide examples of how you adjust your language, depth of detail, and presentation style based on whether you're addressing financial experts or non-experts.

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What do you consider when building financial models for new initiatives?

Explain the factors you assess when building financial models, such as market trends, historical data, project risks, and the potential return on investment. Include considerations for flexibility and scenario analysis in your approach.

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How do you stay up-to-date with industry trends and changes in finance?

Share your strategies for professional development, such as attending industry webinars, subscribing to financial publications, or participating in networking events. Discuss how staying informed helps you provide better financial insights.

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Describe your experience with large-scale reporting tools.

Describe your proficiency with tools like SQL or Cognos, including how you've used them in past roles to extract data and generate reports. Share specific projects or examples where these tools helped deliver valuable insights.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 7, 2024

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