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Manager, Community Engagement

Description

We are seeking a Manager, Community Engagement, to join our growing and dynamic team in support of Amazon’s community engagement, social impact, and corporate responsibility goals in priority regions where our operational footprint exists in the U.S.

Amazon is committed to being positive presence in regions where our customers and employees live and work. The candidate will serve as a key member of Amazon’s U.S. community engagement team, supporting and driving hyperlocal initiatives with local community stakeholders, public sector entities, private industry and business groups, non-profits, and neighborhood groups.

As a part of the role, the candidate will lead strategic development and coordination between community-facing teams against key goals and performance indicators to deliver results. The role will require the management of specific hyperlocal giving initiatives throughout the U.S., the ability to produce high-quality reporting for leadership decision making, and to create authentic and engaging narratives describing Amazon’s hyperlocal activities.

This position will report to the Director, Community Engagement.

This remote position will be based in Virginia.

Basic Qualifications

- Bachelor’s degree required.
- At least 8+ years of relevant experience in community relations, corporate social responsibility, public policy, economic development, or equivalent experience.
- An ability and desire to travel is required.

Preferred Qualifications

- Juris Doctorate, Master’s Degree, or other Advanced Degree.
- Experience developing and executing external affairs, community relations, and/or corporate social responsibility strategies in a corporate environment.
- Highly effective oral, written, and interpersonal communications skills; demonstrated ability to effectively and comfortably interact at the highest corporate, political, and community levels for a diverse variety of audiences.
- Ability to influence, negotiate with, and persuade others. Must be flexible and demonstrate strong judgment/decision-making skills and political acumen.
- Demonstrated ability to manage high-profile relationships with community partners and civic leaders.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Manager, Community Engagement, Amazon

Are you ready to make a real impact in your community? Amazon is looking for a passionate and skilled Manager, Community Engagement to join our dynamic team in Virginia. In this exciting role, you'll be at the forefront of Amazon's commitment to being a positive presence in the communities where we operate. You'll collaborate with local stakeholders, from neighborhood groups to public sector entities, to develop and drive hyperlocal initiatives that resonate with the needs of the community. With your strong background in community relations and corporate social responsibility, you'll help shape and manage giving initiatives while producing insightful reports for leadership to make informed decisions. You’ll have the opportunity to create authentic narratives that highlight the meaningful activities and contributions Amazon is making locally. Not only will you be engaging with diverse audiences, but you'll also be influencing and negotiating with key community leaders to foster strong relationships. If you're excited about making a difference and have the experience we’re looking for, consider applying for this remote position in Virginia. Join us and be part of a team that truly values community engagement and strives to create positive impacts across the U.S.

Frequently Asked Questions (FAQs) for Manager, Community Engagement Role at Amazon
What responsibilities does the Manager, Community Engagement at Amazon have?

As the Manager, Community Engagement at Amazon, your primary responsibilities will include developing strategic community initiatives, managing hyperlocal giving projects, coordinating engagement efforts with various community stakeholders, and crafting compelling reports that showcase our initiatives. You'll work directly with public sector entities and nonprofit organizations to foster relationships and drive positive change within communities.

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What qualifications are required for the Manager, Community Engagement position at Amazon?

To be eligible for the Manager, Community Engagement role at Amazon, candidates must possess a Bachelor’s degree along with a minimum of 8 years of relevant experience in community relations or corporate social responsibility. Preferred qualifications include an advanced degree and experience in developing community engagement strategies within a corporate setting.

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What skills are essential for the Manager, Community Engagement role at Amazon?

Essential skills for the Manager, Community Engagement role at Amazon include strong communication skills, both oral and written, as well as interpersonal abilities to interact effectively with a variety of stakeholders. Flexibility, decision-making capabilities, and political acumen are also critical for managing relationships with civic leaders and making a significant impact in local communities.

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Is the Manager, Community Engagement position at Amazon remote?

Yes, the Manager, Community Engagement position at Amazon is a remote opportunity, but the candidate must be based in Virginia. This allows you to engage with local communities effectively while also working flexibly from home.

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What does Amazon's commitment to diversity and inclusion mean for the Manager, Community Engagement role?

Amazon's commitment to diversity and inclusion means that, as the Manager, Community Engagement, you will be part of a culture that promotes varied perspectives, ensuring that all community voices are heard. This commitment is crucial for building authentic relationships and fostering equitable initiatives in the communities we serve.

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Common Interview Questions for Manager, Community Engagement
Can you describe your experience in community relations?

When answering this question, highlight specific projects or initiatives you've led that demonstrate your ability to engage and connect with various community stakeholders. Provide concrete examples of the impact of your work and how you navigated challenges.

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How do you measure the success of community engagement initiatives?

Discuss the metrics or KPIs you've implemented to evaluate community engagement initiatives. Emphasize your analytical skills and how data can inform decision-making, showcasing any specific examples of how adjustments were made based on data analysis.

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What strategies have you found effective in building relationships with community leaders?

Share your best practices for relationship-building, such as actively listening, showing appreciation for their contributions, and being transparent in your communications. Personal anecdotes can illustrate your points effectively.

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How would you handle a conflict with a community stakeholder?

Focus on your conflict resolution skills and provide examples of how you've successfully mediated conflicts in the past. Highlight techniques like empathy, negotiation, and finding common ground.

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Can you give an example of a successful project you managed in a community engagement role?

Outline a specific project, detailing your role, the objectives, the outcomes achieved, and how it positively impacted the community. Using quantifiable results can strengthen your response.

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What role does social impact play in your approach to community engagement?

Explain how you integrate social impact into your initiatives. Discuss your understanding of corporate social responsibility and how it aligns with community needs to drive sustainable change.

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How do you prioritize projects when resources are limited?

Discuss your method for assessing project importance based on community needs and potential impact. Mention any frameworks or prioritization techniques you use to allocate resources effectively.

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What are some challenges you've faced in community engagement, and how did you overcome them?

Share specific challenges, such as resistance from stakeholders or resource constraints, and how you successfully navigated these situations using your skills and adaptability.

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Describe how you ensure diversity and inclusion in community engagement efforts.

Talk about your approach to ensuring diverse perspectives are included in your initiatives. Discuss strategies for outreach to underrepresented communities and how you foster an inclusive environment.

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What motivates you to work in community engagement?

Share your passion for community work and any personal experiences that inspire you. Highlight how this motivates you to create meaningful partnerships and initiatives that drive positive change.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 9, 2025

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