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Operations Engineer, Operations Engineering - job 1 of 2

Description

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.

As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.

Key job responsibilities
• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.
• Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.
• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.
• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.
• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.
• Efficiently manage change order controls, purchase orders, and invoice validation/approvals.
• Excel at building strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.
• Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.

Basic Qualifications

- Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field
- 3+ years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation
- Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems
- Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.)

Preferred Qualifications

- Master’s degree in Engineering, Operations, Business Administration, or a related STEM field
- Operations Management/Distribution Center experience with direct management or responsibility for material handling, automation, or other technical projects
- Experience with Six Sigma and/or Lean Manufacturing
- Experience with Microsoft Project, Smartsheet programs
- Experience with design and/or implementation automation solutions, such as Conveyors, Sorters, high speed manufacturing and packaging lines, Robotic work cells
- Proven technical leadership for industrial engineering projects or program

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$97650 / YEARLY (est.)
min
max
$68900K
$126400K

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What You Should Know About Operations Engineer, Operations Engineering, Amazon

As an Operations Engineer at Amazon, you’ll take charge of the exhilarating journey of overseeing complex cross-functional projects that are shaping the future of sortation and distribution solutions. This role is perfect for you if you're a customer-obsessed leader who thrives on collaboration, as you’ll be working closely with both internal teams and external stakeholders to design, plan, and implement essential facility network infrastructures, including new builds and expansions. Your days will be filled with excitement as you tackle various challenges, manage technology and integration projects, and involve yourself in the entire lifecycle to ensure successful delivery. You'll also have the chance to work with some of the brightest minds in engineering and help develop innovative physical distribution systems. At the core of your responsibilities will be managing project schedules, proactively assessing risks, and ensuring that everything runs smoothly while adhering to industry standards and guidelines. You'll lead effective meetings, drive technical discussions, maintain clear communication about project status, and identify opportunities for process improvement. If you're ready to travel up to 80% of the time and take on a crucial role with significant impact, then the Operations Engineer position at Amazon is calling your name.

Frequently Asked Questions (FAQs) for Operations Engineer, Operations Engineering Role at Amazon
What are the key responsibilities of an Operations Engineer at Amazon?

An Operations Engineer at Amazon is primarily responsible for leading and managing complex cross-functional projects. This includes developing innovative sortation and distribution solutions, overseeing project lifecycles, and ensuring timely communication among stakeholders. The role requires collaboration with both internal teams and external vendors to meet project goals effectively.

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What qualifications are necessary for the Operations Engineer position at Amazon?

To qualify for the Operations Engineer role at Amazon, candidates should have a Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or a related STEM field. Additionally, having three or more years of relevant experience, particularly in project management and automation solutions, is essential. Familiarity with CAD software and project management tools is also preferred.

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What technical skills are beneficial for an Operations Engineer at Amazon?

An Operations Engineer at Amazon should ideally possess strong technical skills in areas such as CAD software (like AutoCAD or REVIT), project management software (such as Microsoft Project), and a good understanding of automation technologies in distribution systems. Experience in Six Sigma or Lean Manufacturing methodologies is also highly advantageous.

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What is the expected travel for an Operations Engineer at Amazon?

For the Operations Engineer position at Amazon, employees can expect to travel up to 80% of the time, which may include several weeks in a row. Travel is essential for overseeing project installations and collaborating directly with teams and vendors across different locations.

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How can an Operations Engineer at Amazon contribute to process improvements?

An Operations Engineer at Amazon plays a pivotal role in identifying process inefficiencies and leading initiatives aimed at enhancing Engineering operations and cross-team collaborations. By utilizing their technical expertise and collaborative approach, they can generate high-quality, cost-effective solutions while optimizing team performance and delivering successful project outcomes.

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Common Interview Questions for Operations Engineer, Operations Engineering
How do you manage complex cross-functional projects as an Operations Engineer?

Managing complex projects requires you to define clear objectives, create structured project plans, and maintain ongoing communication with all stakeholders. Highlight your organizational skills and experience in project management tools to demonstrate your approach.

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Can you describe a time when you successfully mitigated a risk in a project?

Provide a specific example where you identified a potential risk early in the project lifecycle. Discuss the steps you took to evaluate the risk, communicate it to relevant parties, and implement solutions to minimize its impact.

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What experience do you have with CAD software and how have you applied it in your previous projects?

Detail your experience with CAD software by discussing specific projects where you utilized these tools. Explain how your technical skills contributed to designing effective solutions and addressing project requirements.

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How do you ensure effective collaboration with internal and external stakeholders?

Share your best practices for collaboration, emphasizing the importance of clear communication, regular updates, and strategic meetings to align expectations. Illustrate with an example where your collaborative approach led to project success.

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What steps do you take to facilitate effective meetings in project management?

Explain your process for organizing meetings, including setting objectives, inviting the right participants, and documenting key discussions. Highlight the importance of follow-up actions to keep projects on track.

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Can you give an example of a successful process improvement initiative you've led?

Choose a specific process improvement initiative you spearheaded and discuss the methods you implemented to evaluate existing processes, the improvements you proposed, and the outcomes that followed to showcase your impact.

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Describe how you handle tight deadlines and project scope changes.

Demonstrate your ability to manage tight deadlines and changing scopes by discussing your prioritization strategies, time management, and flexibility. Mention tools you use to keep track of project deliverables and changes.

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What role does communication play in your work as an Operations Engineer?

Communication is key in project management. Discuss how you maintain open lines of communication with all team members, provide regular updates, and ensure that everyone is aligned on project goals and challenges.

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How do you stay updated with industry trends and technologies relevant to operations engineering?

Mention any professional organizations, publications, or online resources you follow. Discuss how being informed about industry trends enables you to propose innovative solutions and stay competitive in your field.

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What motivates you in your role as an Operations Engineer?

Identify specific aspects of the Operations Engineer role that inspire you, such as problem-solving, leading projects to completion, or collaborating with talented teams. Connect your motivations to the values at Amazon.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 11, 2024

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