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Senior Product Manager, Technical, Advertising Trust

DescriptionAs a product manager tech, you create the moderation experience for small and medium businesses (SMBs), a critical growth driver for Amazon advertising. Helping SMBs succeed with advertising on Amazon requires leadership across the end-to-end advertising experience, including products, technology, and policy. SMBs are key to Amazon's local advertising strategy.You own working back from the advertiser experience to define products and technical architecture to ensure customer success and revenue growth. You collaborate cross-functionally to launch ad products to expand SMB presence on Amazon while maintaining a high bar for ad quality and compliance.The ideal candidate will drive product thinking with a strong customer obsession and awareness of industry-wide trends, with the ability to identify the best direction for Amazon, our customers, and unique advertising offerings. Our mission is to define the right moderation capabilities to protect shopper trust while helping advertisers succeed on Amazon.Key job responsibilitiesKey job responsibilitiesYou will define and drive our SMB moderation product strategy and roadmap.You will talk to internal and external customers regularly to find out what they need, but also to keep a firm pulse on where the industry is trending.You’ll work with other advertising teams to deliver solutions from the moment of ad creation to the moment an ad is placed in front of a shopper.You are technical, data-driven and get into the details, perform market analyses, usability studies, and study customer usage patterns to evolve features.A day in the life• Work with customers to understand their use cases and existing solutions.• Collaborate with engineering teams to drive the product roadmaps.• Fluently translate customer needs into solutions across UI and APIs.• Address bottlenecks, provide customer input, anticipate and make trade offs and balance the business needs versus technical constraints.• Partner with multiple teams across geographic locations with varying sets of priorities to ensure a timely delivery of the solution.• Clarify and drive project commitments as well as establish and maintain clear chains of accountability.• Conduct training and outreach to internal support teams as well as external customersBasic Qualifications• 3+ years of technical product or program management experience• Bachelor's degree• Experience owning/driving roadmap strategy and definitionPreferred Qualifications• Experience contributing to engineering discussions around technology decisions and strategy related to a productAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2743237

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What You Should Know About Senior Product Manager, Technical, Advertising Trust, Amazon

Are you a passionate Senior Product Manager with a knack for technical solutions and a heart for small and medium businesses? Join Amazon.com Services LLC in sunny San Diego, CA, where you’ll shape the way our advertisers connect with their audience. As a Senior Product Manager in the Technical Advertising Trust team, you’ll dive deep into the moderation experience that is crucial for SMBs juggling the vibrant world of advertising on Amazon. Your mission? To enhance customer success and drive revenue growth by developing top-notch products and technical architectures. With your finger on the pulse of industry trends, you’ll collaborate with various teams to launch innovative ad products, ensuring they not only meet but exceed our high standards for quality and compliance. Your role involves talking to both internal and external stakeholders to understand their needs and constantly evolving the product roadmap to reflect this input. By conducting detailed market analyses and studying customer usage patterns, you will drive product thinking that puts customer obsession at the forefront. Get ready to interface across global teams, clarify project commitments, and share knowledge through training. If you have a strong technical background, a data-driven mindset, and a love for tackling challenges, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Product Manager, Technical, Advertising Trust Role at Amazon
What are the key responsibilities of a Senior Product Manager at Amazon.com Services LLC?

As a Senior Product Manager at Amazon.com Services LLC, you will be responsible for developing and driving the SMB moderation product strategy and roadmap, collaborating with engineering teams, and translating customer needs into effective solutions across UI and APIs. Regular communication with internal and external customers will help maintain a pulse on industry trends, which is essential for enhancing the overall ad experience on Amazon.

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What qualifications are needed for the Senior Product Manager position at Amazon.com Services LLC?

To excel in the Senior Product Manager role at Amazon.com Services LLC, you should have at least 3 years of technical product or program management experience and a Bachelor's degree. It's important to possess experience in driving roadmap strategy and a solid understanding of technical discussions related to product strategy. A passion for customer success and an eagerness to innovate will also set you apart.

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How does the Senior Product Manager contribute to SMB success at Amazon?

In the Senior Product Manager role at Amazon, you'll create moderation experiences specifically for small and medium businesses (SMBs), ensuring that their advertising on Amazon is effective and trustworthy. By collaborating across teams and addressing customer needs, you will play a pivotal role in helping SMBs navigate their advertising strategies successfully, which is vital for enhancing Amazon's local advertising strategy.

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What does a typical day look like for a Senior Product Manager at Amazon.com Services LLC?

A typical day for a Senior Product Manager at Amazon.com Services LLC may involve meetings with customers to understand their use cases, collaborating with engineering teams to discuss product roadmaps, and reviewing market data to refine features. Engaging with multiple teams across various locations to ensure timely delivery and conducting outreach for training and support are also part of the daily responsibilities.

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What is the compensation range for the Senior Product Manager position at Amazon?

The compensation for the Senior Product Manager position at Amazon varies based on geographic market location. The base pay ranges from $136,100 to $235,200 per year, depending on factors such as job-related knowledge, skills, and experience. In addition to base pay, Amazon offers total compensation packages that may include equity, sign-on payments, and comprehensive benefits.

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Common Interview Questions for Senior Product Manager, Technical, Advertising Trust
Can you describe a product you managed from inception to launch?

When answering this question, focus on outlining the product's purpose, your specific role in its development, and the steps you took to ensure its success. Highlight how you collaborated with the engineering team, addressed customer feedback, and conducted market analysis to shape the product.

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How do you prioritize customer needs in product management?

Discuss your approach to gathering and analyzing customer feedback, using data-driven decision-making to prioritize features and improvements. Explain how you balance short-term needs with long-term strategy while maintaining a focus on customer satisfaction.

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What strategies do you use to communicate effectively with cross-functional teams?

Share examples of successful communication strategies you've employed, such as regular meetings, clear documentation, or collaborative tools. Emphasize your ability to tailor your communication style to different audiences and maintain transparency throughout the product lifecycle.

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How do you handle disagreements among team members regarding product direction?

Demonstrate your conflict-resolution skills by explaining how you encourage open discussions and promote understanding among team members. Talk about seeking data to make informed decisions and how you facilitate alignment towards common goals.

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What metrics do you consider when evaluating the success of a product?

Discuss key performance indicators (KPIs) you usually track, such as user engagement, conversion rates, customer satisfaction, or revenue growth. Explain how you analyze these metrics to make informed decisions about future product iterations.

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Describe a time when you had to pivot a product strategy. What led to the change?

Provide a specific example of a time when market feedback or data prompted a shift in your product strategy. Highlight how you assessed the situation, gathered input from stakeholders, and successfully implemented the changes while achieving buy-in from your team.

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How do you stay updated on trends in product management and advertising?

Share your approach to continuous learning, such as following industry blogs, engaging in professional networks, attending conferences, or taking relevant courses. Emphasize your commitment to integrating new knowledge into your product management practices.

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What role does data play in your product management decisions?

Explain the importance of being data-driven in your approach to product management. Provide examples of how you've used data to inform product decisions, assess user behavior, and predict trends.

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How do you ensure a product aligns with the company’s overarching goals?

Discuss how you develop a strong understanding of the company’s mission and vision. Explain the processes you use to align your product strategy with these goals and how you prioritize features that deliver meaningful impact.

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What do you consider your greatest strength in product management?

Reflect on your unique skills and experiences that make you a strong product manager. Whether it's your analytical mindset, leadership abilities, or exceptional communication skills, provide significant examples that demonstrate how this strength has contributed to your product's success.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

1791 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 13, 2024

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