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Senior UX Designer, Global Talent Management & Compensation (GTMC)

DescriptionThe Global Talent Management and Compensation organization is looking for a Senior UX Designer to join our team. Our design work has a direct impact on the lives of millions of Amazonians, helping them achieve work-life harmony and advance in their careers. We build intelligent products and services that offer a consumer-grade user experience and use science to manage talent development. You will join a team of passionate designers and researchers to create products to address the sheer scale of HR at Amazon, while providing engaging, personal, and human experiences.We’re looking for a Senior UX Designer to wake up every day thinking about the employee experience at Amazon. You will be responsible for cultivating and crafting the vision for the next generation product suite and leading the execution of that vision. You're an experienced UX Designer who continues to learn new techniques and follows trends in the industry. You will be responsible for the design of the end-to-end employee experience. You'll craft elegant design solutions across a range of personas and platforms at global scale and collaborate closely with product and engineering partners, as well as multiple partner teams within the broader People Experience Technology (PXT).To succeed in this role, you must be an innovative self-starter in driving operational excellence and a strategic big-picture thinker. Our environment requires the skills to work collaboratively and the commitment to take ownership when needed.Key job responsibilities• Assume ownership for the design of end-to-end product experiences and features.• Contribute to the vision for the organization and influence the product strategic roadmap.• Lead design through all phases of the product. development lifecycle from discovery to launch.• Champion user-centered design culture.• Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.• Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.• Provide coaching and feedback, with an emphasis on growing junior designers and leadership capability.• Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Senior UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. While you will independently own multiple products/features at the same time and collaborate with other UX designers in the same team, connecting individual features to a holistic experience. UX Researchers and UX Writers will support you. You will share design work regularly with design team peer review, stakeholder review, and leadership.About The TeamOur team harnesses the power of design thinking to deeply understand our customers. We create innovative and inclusive experiences which empower Amazonians to own their careers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.Basic Qualifications• 8+ years of design experience• Have an available online portfolioPreferred Qualifications• Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Company - Amazon.com Services LLCJob ID: A2831095

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What You Should Know About Senior UX Designer, Global Talent Management & Compensation (GTMC), Amazon

Are you a creative and strategic thinker looking to make a significant impact on employee experiences? Join Amazon.com Services LLC as a Senior UX Designer in Arlington, VA, to help shape the future of talent management and compensation. In this dynamic role, you’ll not only design but also lead innovative product development that touches the lives of millions of Amazonians. Imagine waking up every day with the mission to enhance work-life harmony and career progression for our employees! You'll work hand-in-hand with passionate designers, researchers, and product teams to create user-centric solutions that scale across various platforms and personas. Your responsibilities will include driving the design process from discovery through to the launch, ensuring that every detail is crafted with care to provide a delightful experience. With over eight years of experience under your belt, you know how to cultivate a user-centered design culture and elevate the standards of the organization. As you mentor junior designers, you’ll model the Amazon Leadership Principles and be part of a collaborative team that values accessibility and inclusion. If you are ready to take ownership and influence the strategic roadmap at Amazon, we would love to hear from you!

Frequently Asked Questions (FAQs) for Senior UX Designer, Global Talent Management & Compensation (GTMC) Role at Amazon
What are the key responsibilities of a Senior UX Designer at Amazon.com Services LLC?

As a Senior UX Designer at Amazon.com Services LLC, your primary responsibilities include owning the end-to-end design of product experiences, contributing to the organizational vision, and influencing the strategic roadmap. You will lead design phases throughout the product development lifecycle, champion user-centered design practices, and work collaboratively with cross-functional teams to drive creative processes and innovative ideas.

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What qualifications are needed to become a Senior UX Designer at Amazon?

To qualify for the Senior UX Designer position at Amazon.com Services LLC, candidates should possess at least 8 years of UX design experience and have an impressive online portfolio showcasing their design skills. Preferred qualifications include proven experience with designing complex workflows, showcasing a strong grasp of user experience principles and methodologies.

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How does a Senior UX Designer at Amazon affect employee experiences?

A Senior UX Designer at Amazon plays a crucial role in enhancing employee experiences by crafting intuitive and engaging product solutions that streamline HR processes. By focusing on user-centered design, you contribute directly to improving the work-life balance of Amazonians, enabling them to navigate their career paths more effectively and enjoyably.

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What is the team culture like for a Senior UX Designer at Amazon?

The team culture for a Senior UX Designer at Amazon.com Services LLC emphasizes collaboration, innovation, and a commitment to inclusion. Designers are encouraged to harness design thinking to deeply understand customer needs and create meaningful experiences. The environment fosters mentorship, with an emphasis on growing junior designers and driving a shared vision that aligns with Amazon’s leadership principles.

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What sets Amazon apart for Senior UX Designers looking to create impactful designs?

Amazon stands out for Senior UX Designers due to its commitment to elevating the user experience at a massive scale. It offers the unique opportunity to work on challenging and unique problems that affect millions of employees. With a strong focus on accessibility and inclusion, designers at Amazon have the chance to create innovative solutions that empower users and reflect the company’s unique culture.

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Common Interview Questions for Senior UX Designer, Global Talent Management & Compensation (GTMC)
Can you describe your design process as a Senior UX Designer?

In your response, outline your systematic approach to design, including research, ideation, prototyping, testing, and iteration. Discuss how you integrate user feedback into your workflow and highlight your familiarity with design tools and methodologies.

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How do you ensure that your designs align with user needs?

Emphasize the importance of user research and testing in your design process. Explain how you gather insights from users and stakeholders, and adapt your designs based on that feedback to ensure that the final product resonates with users' needs and preferences.

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What experience do you have in leading design projects?

Discuss specific projects where you took the lead role in design management. Highlight your experience in communicating with cross-functional teams, managing timelines, and ensuring that everyone stays aligned with the project goals.

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Can you provide an example of a challenging design problem you've solved?

Be prepared to share a detailed account of a particularly complex design challenge, the approach you took to tackle it, and the positive outcomes that arose from your solutions. Focus on collaboration, problem-solving, and design impact.

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How do you keep up with current design trends and technologies?

Convey your passion for continuous learning by sharing resources you follow, such as design blogs, conferences, and community events. Also, discuss any online courses or workshops you've attended to enhance your skills.

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What metrics do you consider to gauge the success of your designs?

Mention key performance indicators you rely on, such as user engagement, satisfaction ratings, conversion rates, or usability testing results. Explain your method of analyzing these metrics to guide future design improvements.

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How do you handle feedback and criticism on your designs?

Illustrate your open-mindedness and adaptability when receiving feedback. Emphasize the importance of constructive criticism in refining your work and fostering collaboration through design reviews.

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What strategies do you use to advocate for user-centered design?

Discuss how you promote the value of user-centered design within your team and the company. Share successful tactics you’ve used, like workshops, presentations, or building stakeholder relationships to demonstrate the design impact.

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How would you manage conflicting feedback from stakeholders during a project?

Describe your approach to navigating conflicting feedback, focusing on prioritization and finding common ground. Explain how you incorporate user research to back your design decisions.

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What role does collaboration play in your design process?

Highlight the importance of collaboration with UX researchers, writers, engineers, and product managers in delivering cohesive and successful designs. Share examples that illustrate effective teamwork and communication.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

1757 jobs
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 11, 2024

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