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Sr.PMM, Seller Communications & Experience, Seller Strategic Communications

DescriptionThe Seller Strategic Communications team is looking for a Sr. PMM to improve Selling Partner experience by continually raising the bar for communications quality. As a Sr. product marketing manager in the Seller Communications team, you will be part of a team tasked with developing go-to-market strategy and messaging frameworks and positioning that helps sellers be successful on Amazon.com. You will drive initiatives like educating sellers on the latest announcements that impact their business and success. You will work in a highly cross-functional organization and will be responsible for ensuring we have the processes and content in place to ensure seller readiness.The ideal candidate has expertise in driving GTM in highly matrixed organizations and a genuine interest in creating value for Sellers. The candidate must be comfortable diving into data, distilling insights, and holding internal teams accountable to communications quality standards.Key job responsibilities• Craft & develop compelling stories, content and tools (messaging framework, success stories, product videos) that land our value proposition for sellers• Engage with product and business teams to define the GTM strategy and success criteria to drive seller readiness• Own messaging strategy and collaborate with the Editorial team to deliver impactful content across multiple communication channels including Seller News, blog, social, and emails• Plan and execute marketing initiatives for events such as Amazon Accelerate to showcase the messaging, content, keynotes, and breakout sessions that will inspire and educate sellers• Assist in content experiments to improve content quality and engagement (e.g., open rate, click rate, CTA clicks) across channels.• Continuously measure and optimize product marketing initiativesAbout the teamThe Selling Partner Communities organization (Communities) builds lasting connections with, and drives the success of our Selling Partners (SPs).Our products, such as news and forums, are currently used by millions of Selling Partners worldwide to engage with Amazon and foster an active and inclusive community and information exchange among SPs. These products also provide valuable insights into Selling Partner sentiment and issues.We are currently re-imagining how we enable our SPs to engage with other sellers, form Communities, and interact with Amazon.Basic Qualifications• 6+ years of professional non-internship marketing experience• Experience using data and metrics to drive improvements• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)• Experience building, executing and scaling cross-functional marketing programs• Experience leading go-to-market for consumer software or hardware product launchesPreferred Qualifications• Experience using any of SQL or other analytical tools for conducting data analysis• Experience with customer segmentation, profiling, and targetingAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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$128600K
$212600K

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What You Should Know About Sr.PMM, Seller Communications & Experience, Seller Strategic Communications, Amazon

Are you ready to take your marketing expertise to the next level? Amazon's Seller Strategic Communications team is on the hunt for a talented and driven Sr. PMM, Seller Communications & Experience in Tempe, AZ. As part of this innovative team, you will play a vital role in enhancing the Selling Partner experience through top-notch communication strategies. Your day-to-day will involve crafting compelling stories and content that resonate with sellers, ensuring they are informed about the latest updates that directly impact their business success on Amazon.com. You won't just be another cog in the wheel; you’ll work collaboratively across various departments to develop go-to-market strategies and messaging frameworks that elevate the seller's experience. If you love diving into data to extract valuable insights and are passionate about creating value for sellers, this role is for you! With responsibilities that include overseeing messaging strategies and executing marketing initiatives like Amazon Accelerate, you'll constantly find new ways to engage and educate our Selling Partners. Join us to make a difference in the seller community, driving initiatives that lead to meaningful impacts and success stories. If you thrive in a cross-functional and fast-paced environment and want to innovate the way we communicate with sellers, your next adventure starts here with Amazon!

Frequently Asked Questions (FAQs) for Sr.PMM, Seller Communications & Experience, Seller Strategic Communications Role at Amazon
What are the responsibilities of a Sr. PMM at Amazon in Seller Communications?

As a Sr. PMM for Seller Communications at Amazon, your key responsibilities include crafting engaging content and messaging frameworks to enhance the Selling Partner experience. You'll engage with various teams to define go-to-market strategies, own the messaging direction, and plan impactful marketing initiatives like Amazon Accelerate. Ensuring continuous measurement and optimization of all marketing efforts is essential to drive seller readiness and success.

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What qualifications are required for the Sr. PMM role at Amazon in Tempe, AZ?

To qualify as a Sr. PMM at Amazon, candidates should have at least 6 years of professional marketing experience, specifically in a non-internship role. Familiarity with data analysis tools such as Excel or Tableau is essential, alongside a proven track record of executing cross-functional marketing programs. Experience with customer segmentation is also preferred, along with the ability to work collaboratively in a matrixed organization.

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What skills are important for success as a Sr. PMM in Seller Communications at Amazon?

Successful Sr. PMMs in Seller Communications at Amazon need strong communication and storytelling skills to effectively convey messages to sellers. Analytical skills are crucial for extracting insights from data, while leadership experience in go-to-market strategies is also vital. Additionally, a creative mindset to develop innovative marketing initiatives and an understanding of seller needs will boost your effectiveness in this role.

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How does the Sr. PMM role contribute to seller success at Amazon?

The Sr. PMM role in Seller Communications directly contributes to seller success by ensuring they have access to clear and compelling communication about all critical updates and resources available on Amazon. By crafting narratives that resonate with sellers and strategically planning events like Amazon Accelerate, you will help sellers navigate their journey on the platform more effectively, ultimately improving their business outcomes.

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What benefits does Amazon provide for Sr. PMMs in Tempe, AZ?

Amazon's compensation packages for Sr. PMMs include a competitive salary based on geographical market rates, alongside equity, sign-on bonuses, and a comprehensive benefits package that features medical, financial, and wellness support. The company's commitment to a diverse and inclusive workplace creates an empowering environment for all Amazonians, enhancing both job satisfaction and professional growth.

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Common Interview Questions for Sr.PMM, Seller Communications & Experience, Seller Strategic Communications
Can you describe a successful marketing initiative you led and what was your approach?

When discussing a successful marketing initiative, focus on the specifics of the project. Start with the objectives, your strategic planning process, and the methodologies you applied. Highlight the measurable outcomes and any data analytics involved that showcase how you drove improvements and engaged your target audience.

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How do you prioritize and manage projects with multiple stakeholders?

Managing multiple projects requires exceptional organizational skills. Explain your approach by detailing how you assess project timelines, communicate effectively with stakeholders, and utilize tools to maintain transparency and collaboration throughout the project lifecycle.

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What metrics do you consider important when evaluating marketing success?

Emphasize your ability to define clear success metrics such as engagement rates, conversion rates, and ROI. Discuss how you collect data, interpret it, and use it to inform your future marketing strategies and decisions.

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Tell us about a time you used data to drive marketing decisions.

Provide an example where you analyzed data to identify trends, insights, or challenges. Detail how you applied those insights to create actionable marketing strategies, improve content engagement, or adjust campaign tactics to better resonate with your audience.

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What techniques do you use to create compelling messaging for diverse audiences?

Discuss your methods for understanding your audience's needs and preferences. Highlight techniques like segmentation, persona development, and A/B testing to craft targeted messaging that effectively speaks to different seller audiences.

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How would you handle conflicting feedback from different departments during a project?

Explain your conflict resolution strategies, such as prioritizing project objectives, facilitating discussions for alignment, and making data-driven decisions to ensure that the final output meets overall company goals while acknowledging stakeholder concerns.

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Can you provide an example of how you executed a go-to-market strategy?

Detail your specific experience with executing a go-to-market strategy, touching upon market research, collaboration with various teams, implementation phases, and how you measured the results post-launch to iterate on your approach moving forward.

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What is your experience with cross-functional teams?

Share your experiences working in cross-functional teams, emphasizing collaboration, communication styles, and how you achieved outcomes through leveraging different perspectives and expertise from various departments to enhance marketing initiatives.

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Describe your experience with digital marketing tools and platforms.

Discuss specific digital marketing tools you've utilized, such as CRM systems, email marketing platforms, or analytics software. Highlight how these tools aided your marketing efforts and improved communication with your audience.

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How do you keep up with marketing trends and changes in the industry?

Mention your strategies for staying informed about marketing trends, such as attending workshops, participating in webinars, reading industry blogs, and networking with other professionals to continuously update your knowledge and skills in marketing.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 19, 2024

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