Work from home customer service Jobs at amazon

Job SummaryJob Type: Full-time, Part-timeSalary: $15-20/hourCompany: AmazonLocation: RemoteBenefits: Health insurance, 401(k) matching, Paid time off, Employee discountJob DescriptionAmazon is looking for enthusiastic, customer-focused individuals to join our remote Customer Service team. As a Customer Service Associate, you will be a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This is a work-from-home position that offers flexibility, allowing you to balance your personal life and work commitments while contributing to one of the world’s most customer-centric companies.Requirements• High school diploma or GED equivalent• Minimum of 1 year of customer service experience• Excellent verbal and written communication skills• Strong problem-solving abilities and attention to detail• Ability to work in a fast-paced and evolving environment• Stable internet connection and a quiet work environment• Proficiency in basic computer applicationsResponsibilities• Respond promptly and accurately to customer inquiries via phone, email, and chat• Resolve customer issues and complaints with empathy and efficiency• Provide detailed information about Amazon products and services• Maintain thorough and accurate records of customer interactions• Work collaboratively with team members and other departments to achieve customer satisfaction• Adhere to company policies and guidelinesBenefits• Health insurance (medical, dental, and vision)• 401(k) matching• Paid time off and holidays• Employee discounts on Amazon products• Opportunities for career advancement and growth• Flexible work scheduleEducational Qualifications• High school diploma or GED equivalent required• Additional certifications or coursework in customer service are a plusCompany OverviewAmazon is a global leader in e-commerce, dedicated to providing the best online shopping experience for millions of customers worldwide. Our mission is to be Earth’s most customer-centric company, and we strive to continually raise the bar of customer service excellence. With a wide range of products and services, Amazon offers a dynamic and innovative work environment that encourages growth, creativity, and collaboration. Join us and be a part of our exciting journey to redefine the future of retail.Apply For This Job