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Chief of Staff

Hi, we’re AMBOSS, and we’re looking for an exceptional Chief of Staff to join our commercial team.

About AMBOSS

AMBOSS is an innovative learning and clinical decision support platform striving to empower physicians across the globe to provide the best possible care. Our founders set out in 2011 to create a platform that they would have hoped to have as medical students and doctors. Since then we have grown to operate in 180 countries and have gained immense traction in Germany and the US across medical students and launched our product for physicians. Currently, we are pursuing our mission with more than 500+ employees in our offices in Berlin, Cologne, New York, and Cagliari.  

About the role

As Chief of Staff, you will be instrumental in shaping AMBOSS's future, by helping the Co-CEO and markets, marketing and sales leaders (= commercial) enable their vision, overcome challenges and continue shaping the company. You’ll collaborate across teams to bring impactful projects to life and guide the team to stay on top of the key topics. You’ll act as a trusted partner to the commercial leadership team, executing strategic and operational projects, ensuring a seamless collaboration and strong alignment between our commercial, R&D, Finance, and People teams and taking on challenges as they arise. This is a unique opportunity for a person who’s curious to get involved in a broad range of topics across the business and wants to contribute directly to the direction of the company, working  on the source for innovation of the landscape of medical education.  

What you will be doing:

Strategy and Project Management

  • Partner with the Co-CEO and Sales, Marketing, and Market Leadership teams to turn strategic visions into actionable plans and drive their execution across the organization.
  • Provide project management and internal communication support to ensure leadership priorities are executed effectively.
  • Collaborate with the Director of Finance on annual planning, monthly performance reviews, and cost analysis to meet operational and financial objectives.
  • Take ownership of special projects and address urgent gaps or challenges with agility and focus.

Team Operations and Communications

  • Prepare high-quality updates for board meetings and commercial team all-hands, delivering key insights with clarity and precision.
  • Plan, document, and lead key team events, including monthly market leadership meetings, quarterly all-hands, and strategic workshops.
  • Manage internal communications for the commercial team, ensuring the timely distribution of information and fostering team engagement.
  • Act as a unifying force across commercial, finance, people, and R&D teams to enhance communication, resolve cross-departmental challenges, and promote collaboration.

Organizational Development

  • Partner strategically with the Head of People to continuously elevate our hiring and performance management while fostering a collaborative and high-performing culture within the commercial team.
  • Collaborate with the Head of People and Co-CEO to build a scalable organisation and team structure which supports the growth ambitions of the company.
  • Lead change management initiatives to help the organization adapt and thrive in a dynamic, fast-paced environment.
  • Champion company culture by driving initiatives that improve team engagement and reinforce core values.

Executive Support

  • Serve as a trusted sparring partner to the Co-CEO and Commercial Leadership Team, prioritizing initiatives, drafting proposals, and providing critical input for decision-making.
  • Work alongside the Executive Assistant to keep the Co-CEO focused on high-impact priorities and organized in day-to-day activities.
  • Represent the Co-CEOs perspective in meetings, ensuring alignment, clarity, and progress toward shared goals.

What you are bringing: 

  • Experience: 5+ years in consulting or a commercial, marketing, or sales operations role within a fast-paced environment.
  • Communication: Fluent in English and German, with exceptional verbal and written communication skills and a knack for simplifying complex information into clear messaging.
  • Strategic Thinking: Good understanding of marketing and sales activities, with the ability to grasp new topics quickly and independently translate high-level ideas into actionable plans.
  • Operational Excellence: Highly organized and structured, capable of keeping yourself and stakeholders aligned without overcomplicating or overdocumenting processes.
  • Multitasking and Adaptability: Proven ability to manage multiple projects and seamlessly switch contexts while maintaining oversight and stakeholder alignment.
  • Prioritization: Skilled at evaluating and prioritizing initiatives based on impact, ensuring time and resources are focused on what matters most.
  • Data-Driven Decision Making: Analytical mindset with ability to define KPIs, interpret financial data, manage budgets, and drive decisions with measurable insights.
  • Leadership: Strong interpersonal skills with the ability to build trust, influence, and align stakeholders at all levels whilst representing our values. 
  • Culture Builder: A curious, driven, and positive personality who fosters collaboration, inspires innovation, and enhances team engagement.

Benefits

AMBOSSians tell us that innovative work keeps them energized and employee benefits help them to feel appreciated and empowered. We invest in every AMBOSSian with our employee benefits package, crafted to support financial, physical, and mental health, and work-life harmony.

Check out all of our employee benefits below: 

http://go.amboss.com/the-amboss-prescription-de

We believe in diversity as a driving force of innovation and welcome people of all backgrounds to help us achieve our mission of empowering physicians to provide the best possible care – to everyone, everywhere.

Did we just describe your ideal next role? We encourage you to apply even if you do not meet all of the requirements.

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CEO of AMBOSS
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Benedikt Hochkirchen, Madjid Salimi and Nawid Salimi
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Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Chief of Staff, AMBOSS

Hey there! We're AMBOSS, and we're on the lookout for a fantastic Chief of Staff to join our vibrant commercial team. At AMBOSS, we’re all about empowering physicians with cutting-edge learning and clinical support tools to enhance patient care globally. Since our inception in 2011, we've grown to a passionate team of over 500 folks, contributing to a platform that resonates deeply with medical students and professionals in 180 countries. As our new Chief of Staff, you will play a pivotal role in steering the company's future alongside our Co-CEO and the commercial leadership team. Your passion for tackling challenges and converting strategic ideas into actionable plans will be vital. You’ll be collaborating across departments to streamline operations, ensuring our marketing, sales, finance, and R&D teams are well-aligned while navigating any hurdles that come along. If you're a curious individual eager to delve into various business topics and contribute to the vibrant landscape of medical education, this opportunity might just be your perfect fit! With exciting responsibilities ranging from project management to enhancing team engagement, you’ll be at the helm of some transformational initiatives. So, if you're ready to make a substantial impact within a dynamic and environmentally engaged organization, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Chief of Staff Role at AMBOSS
What are the responsibilities of the Chief of Staff at AMBOSS?

As the Chief of Staff at AMBOSS, your role is multi-faceted. You'll partner with the Co-CEO and commercial leaders to turn strategic visions into actionable plans, driving execution across the organization. This also includes managing and streamlining internal communications, preparing insights for board meetings, and owning special projects that tackle pressing business challenges, ensuring seamless collaboration among various teams.

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What qualifications are needed for the Chief of Staff position at AMBOSS?

To be a successful Chief of Staff at AMBOSS, candidates should have a minimum of 5 years in consulting or a related commercial, marketing, or sales operations role, preferably in a fast-paced environment. Fluency in English and German, along with exceptional communication skills, a good grasp of marketing and sales activities, and the ability to translate high-level ideas into actionable plans are essential.

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How does the Chief of Staff contribute to team operations at AMBOSS?

The Chief of Staff at AMBOSS plays a critical role in managing team operations by planning and leading key events such as market leadership meetings, quarterly all-hands, and strategic workshops. This position also ensures timely distribution of information, fosters engagement within the team, and enhances cross-departmental communication to tackle challenges collaboratively.

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What makes the Chief of Staff role at AMBOSS unique?

This Chief of Staff role at AMBOSS is unique because it offers the chance to be at the center of strategic decision-making while working across diverse business functions. You will engage deeply with various topics that affect the company’s direction and culture, driving initiatives that enhance team performance and collaboration in an organization that is innovating medical education.

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What benefits does AMBOSS offer to its Chief of Staff?

At AMBOSS, we believe our employees are our strongest asset, which is why we provide a comprehensive benefits package tailored to support financial, physical, and mental well-being. This includes innovative work perks and a commitment to work-life balance, ensuring our team members feel appreciated and empowered in their roles, including as the Chief of Staff.

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Common Interview Questions for Chief of Staff
Can you describe your experience in project management as it relates to the Chief of Staff role?

When answering this question, showcase specific examples of your project management experiences. Highlight situations where you've successfully led teams, managed timelines, and delivered projects that drove positive outcomes. Make sure to illustrate your capability to streamline processes while ensuring alignment with stakeholders.

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How do you prioritize initiatives in your role as Chief of Staff?

Discuss your approach towards evaluation based on impact, urgency, and strategic alignment. Provide examples of how you’ve effectively prioritized multiple initiatives in a fast-paced environment to demonstrate your ability to focus resources on what matters most.

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What strategies would you implement to promote team engagement?

Outline your ideas for fostering an engaging work environment, such as regular check-ins, team-building activities, or creating open channels for feedback. Emphasize how your leadership style can help elevate team morale and encourage collaboration across departments.

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Describe a time when you navigated a significant operational challenge. How did you handle it?

Share a specific example that illustrates your problem-solving skills. Highlight your analytical approach, the steps you took to gather insights, and how your actions led to a positive resolution, reinforcing your capacity to handle operational complexities.

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How would you support the Co-CEO in making strategic decisions?

Explain your role as a trusted partner in decision-making. Discuss your experience in gathering data, performing analyses, and presenting clear insights to leaders to facilitate their decision-making process. Providing a scenario where you effectively supported leadership can strengthen your response.

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What methods do you use to ensure alignment among different teams?

Discuss specific communication strategies you would employ to maintain alignment, such as regular meetings, collaborative tools, or shared documentation. Providing real-world examples where you successfully improved inter-departmental collaboration can illustrate your effectiveness.

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How do you handle changing priorities in a fast-paced work environment?

Demonstrate your adaptability by sharing your approach to assessing new information and making swift adjustments. Provide an example where you've successfully managed shifting priorities while keeping stakeholders informed and aligned.

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What is your experience in developing and managing budgets?

Explain your familiarity with budget management and financial analysis, emphasizing your experience with KPIs, cost analysis, and financial planning. Share specific examples where your analytical skills led to more effective budget allocation and resource utilization.

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How do you ensure effective communication within the organization?

Detail your strategies for internal communication, such as creating clear messaging guidelines or utilizing effective communication platforms. Give examples of how these strategies have improved team collaboration and engagement in your past roles.

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What role do you think company culture plays in the success of a Chief of Staff?

Address the importance of a thriving culture by linking it to team performance and alignment with organizational goals. Discuss how you would champion company values and initiatives that foster collaboration, innovation, and a cohesive work environment.

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Empowering all doctors to provide the best possible care.

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BENEFITS & PERKS
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Full-time, remote
DATE POSTED
December 20, 2024

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