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Clinical Operations Manager - job 1 of 2

OverviewNY RN License, Home Health and OASIS experience Required$20,000 sign-on bonusFull-time daysAre you a highly skilled and compassionate registered nurse (RN) looking for a rewarding career in homecare as a clinical manager? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S.Attractive pay• $110,000-120,000 annually• Quarterly Bonus ProgramEnjoy great perks and benefits• A full benefits package with choice of affordable PPO or HSA medical plans.• Paid time off.• Up to $1,300 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.• Up to $500 in wellness rewards for completing activities during the year. Use these rewards to support your wellbeing with spa/massage/salon services, gym memberships, fitness classes, sports, hobbies, pets and more. *• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.• 401(k) with a company match.• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.• Fleet vehicle program** and mileage reimbursement.• And more.Please note: Benefit eligibility can vary by position depending on shift status.• To participate, you must be enrolled in an Amedisys medical plan.• *For full-time caregivers meeting certain requirements.What's in it for you• Community-based care centers with a supportive and inclusive work environment.• Better work/life balance and increased flexibility compared to other settings.• Job stability and the opportunity to advance with a growing company.• The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.Don't just take it from us - see what our caregivers love about AmedisysI have worked here just shy of a year and it's the best job I've ever had! We have an awesome team and administration is very supportive. I never felt so appreciated. Your time off is really yours. -Amedisys caregiverWhy AmedisysAmedisys is a leading provider of home health, hospice and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve.Responsibilities• Recommends employment decisions for staff to the director of operations, including decisions to hire, fire, advance, promote or change status.• Responsible for overall quality of patient care and clinical performance of nurses and aides.• Organizes clinical operations for the care center.• Reviews requests for services and determines patient eligibility/suitability for home care services. Works with intake in coordinating patient referrals and admissions.• Oversees scheduling.• Oversees payor verification and precertification requirements.• Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved.• Assists clinicians in establishing immediate and long-term patient goals, setting priorities and developing Plan of Care (POC).• Regularly evaluates the needs of the patient and makes necessary revisions to the plan of care in collaboration with clinicians.• May provide direct patient care on an infrequent basis in times of emergency.• Participates in the on-call process.• Assists with training of staff to ensure quality care, compliance and fiscal responsibility.• Participates in the investigation and resolution of patient/family/physician concerns.Qualifications• One year of clinical RN experience in home health or hospice.• One year of RN management experience.• Current RN license, specific to the state(s) you are assigned to work.• Current CPR certification.Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.About AmedisysAmedisys is a leading provider of healthcare in the home with a vision of becoming the premiere solution for patients across the country to age in place. From home health to hospice to personal care, Amedisys team members provide quality, clinically-distinctive care to more than 465,000 patients every year.Every life is precious and tells an incredible story, and we celebrate that each day by honoring our patients with genuine, personal attention. Everything we do, from the boardroom to our nationwide network of care centers, is centered on the best care possible for those who have entrusted us with their well-being and comfort. We work closely with doctors and other healthcare providers to coordinate services, and every patient has an individual plan of care that meets their specific needs.

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What You Should Know About Clinical Operations Manager, Amedisys

Are you a dynamic registered nurse (RN) looking to elevate your career in a supportive environment? Join Amedisys as a Clinical Operations Manager in Lindenhurst, NY, where you can make a genuine difference in our patients' lives. At Amedisys, a leading home health and hospice provider, we value your expertise and compassion. With an annual salary ranging from $110,000 to $120,000 and a generous $20,000 sign-on bonus, this full-time position offers attractive perks, including a quarterly bonus program and a comprehensive benefits package. Enjoy peace of mind with paid time off, wellness rewards, and mental health support. We prioritize job stability and professional growth, integrating a community-focused approach to patient care, allowing you to lead a dedicated team while continuing to provide meaningful support to patients in their homes. Your role will encompass supervising clinical operations, ensuring quality patient care, managing staffing decisions, and building collaborative relationships with other clinicians. Join us at Amedisys and start making a positive impact every day. We can't wait to welcome you to our compassionate and experienced team!

Frequently Asked Questions (FAQs) for Clinical Operations Manager Role at Amedisys
What qualifications do I need to become a Clinical Operations Manager at Amedisys?

To pursue the Clinical Operations Manager position at Amedisys, candidates need at least one year of clinical RN experience in home health or hospice settings, alongside one year of RN management experience. Additionally, a current RN license specific to New York State and CPR certification are required to ensure you can provide top-notch care and leadership.

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What is the salary range for a Clinical Operations Manager at Amedisys?

As a Clinical Operations Manager at Amedisys, you can expect a competitive salary ranging from $110,000 to $120,000 annually. Coupled with a $20,000 sign-on bonus and eligibility for a quarterly bonus program, this role offers excellent financial benefits to recognize your hard work and commitment.

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What benefits can I expect as a Clinical Operations Manager at Amedisys?

Amedisys provides a robust benefits package for Clinical Operations Managers, including various affordable medical plan options, paid time off, up to $1,300 in free healthcare services, and wellness rewards of up to $500. Additional benefits include a 401(k) with company matching, mental health support through counseling sessions, and family support for infertility treatment, adoption reimbursement, and parental leave.

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What are the responsibilities of a Clinical Operations Manager at Amedisys?

In the role of Clinical Operations Manager at Amedisys, you'll be charged with overseeing clinical operations at your care center, ensuring the quality of patient care provided by nurses and aides, organizing staff schedules, and coordinating service eligibility. Additionally, you will assist with staff training and resolution of patient concerns, making this position integral to our mission of compassionate, patient-centered care.

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How does Amedisys support work-life balance for Clinical Operations Managers?

Amedisys places a strong emphasis on work-life balance by offering flexible work schedules and a supportive work environment. As a Clinical Operations Manager, you can expect job stability and the opportunity to advance in your career while maintaining a fulfilling personal life, allowing you to focus on making a direct impact on the patients and families you serve.

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Common Interview Questions for Clinical Operations Manager
Can you describe your experience in home health or hospice care as a Clinical Operations Manager?

When responding, share specific examples of your clinical experience and management roles, highlighting achievements that showcase your skills in improving patient outcomes and managing a healthcare team effectively.

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How do you ensure quality patient care in your previous roles?

Explain your strategies for maintaining high standards, such as implementing ongoing training for staff, conducting regular evaluations, and fostering open communication with your team to address any concerns quickly.

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What is your management style and how do you lead a team of healthcare professionals?

Discuss your preferred management style, whether it's collaborative or authoritative, and provide examples of how you've motivated your team, resolved conflicts, and established an inclusive work environment.

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How do you handle patient concerns or complaints?

Share your approach to patient advocacy and conflict resolution, outlining how you listen carefully, empathize with concerns, and work collaboratively with your team to implement solutions.

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Can you describe a time when you had to make a difficult staffing decision?

Outline a scenario where you faced a tough choice regarding staffing, describing the process you used to arrive at a decision, including any assessments of patient care quality and team composition that informed you.

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What strategies do you use for effective scheduling and operations management?

Discuss your methodology for ensuring organized scheduling, such as using management software or communication tools to keep track of staff and patient needs while anticipating challenges.

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How do you stay updated with regulatory requirements and best practices in home health?

Explain your commitment to continuous learning through professional development opportunities, attending conferences, and participating in relevant training to stay informed of industry changes.

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What motivates you to work in home health and clinical operations?

Share your passion for patient-centered care and how the opportunity to improve the quality of life for patients at home drives you to excel in this position.

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How would you foster teamwork and communication in a diverse clinical setting?

Discuss methods you've successfully implemented to create an inclusive environment, such as team-building activities and open-forum meetings that respect and encourage diverse perspectives.

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What do you consider the most challenging aspect of being a Clinical Operations Manager?

Reflect on the challenges you've faced previously and your strategies for overcoming them, demonstrating resilience and adaptability when managing healthcare teams and patient care.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 6, 2024

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