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Architecture Engineer - job 7 of 13

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Job Description Engineer Responsibilities:

  • Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil
  • Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability
  • Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

Qualifications:

  • Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience
  • Expertise in supporting VMware 7.x and 8.x.
  • Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing & managing ESXi host, patching & upgrading ESXi versions. 
  • Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.
  • Good knowledge in VMware server and other virtualization platforms & experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x
  • Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files. 
  • Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues. 
  • Troubleshoot/Remediate Host Hardware issues.
  • Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).
  • Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates. 
  • Involves day-to-day Operation tasks and need to be On-Call on rotation basis. 
  • Hybrid work schedule.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
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$85000K
$150000K

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What You Should Know About Architecture Engineer, American Express

Are you ready to take your career to new heights as an Architecture Engineer with American Express in sunny Phoenix, Arizona? Here at Team Amex, we believe that with the right support, both individuals and businesses can achieve greatness together. As part of our diverse tech team, you’ll get the chance to architect, code, and ship innovative software solutions that enhance our customers’ digital experiences. We’re all about collaboration, and you’ll work closely with talented engineers in a welcoming environment where your voice truly matters. In this role, you’ll have the responsibility of executing hands-on architecture and design for monitoring systems that ensure our infrastructure and applications run seamlessly. Your expertise in VMware, alongside your experience with various hardware platforms, will play a critical role in supporting large-scale production environments. Plus, we’re all about personal development, so you’ll have dedicated time to boost your skills and engage with the broader engineering community. With competitive salaries and a robust benefits package, including flexible work options, mentorship opportunities, and wellness programs, American Express is committed to backing you professionally and personally. So, if you’re passionate about technology and ready to make an impact—join us and let’s lead the way together!

Frequently Asked Questions (FAQs) for Architecture Engineer Role at American Express
What are the main responsibilities for the Architecture Engineer role at American Express?

As an Architecture Engineer at American Express, you'll be responsible for collaborating with Operations and Engineering teams to implement feature sets that enhance our cloud platforms, ensuring they operate smoothly. This includes hands-on architecture work, designing monitoring systems, troubleshooting incidents, and proactively preventing reoccurrence. Your role also involves maintaining and managing virtual environments to support our critical infrastructure.

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What qualifications do I need for the Architecture Engineer position at American Express?

To qualify for the Architecture Engineer position at American Express, you'll need a Bachelor's or Master’s degree in Computer Science, Computer Engineering, or a related field, as well as experience with VMware versions 7.x and 8.x. Proficiency in Linux troubleshooting, along with managing ESXi environments and conducting various migration types, is essential for success in this role.

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How does American Express support professional development for Architecture Engineers?

American Express is dedicated to your growth! As an Architecture Engineer, you'll have dedicated time to focus on professional development, whether that’s through formal training programs or participating in open-source engineering initiatives. The company promotes continuous learning to keep your skills sharp and relevant in the fast-paced tech world.

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What kind of work environment can I expect as an Architecture Engineer at American Express?

At American Express, you can expect a dynamic and inclusive work environment that fosters collaboration among engineers. You’ll work in a hybrid model that blends in-office engagement with remote flexibility, allowing you to contribute effectively while also valuing work-life balance. Your contributions will be recognized, and your input will help shape our projects and strategies.

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What benefits can I expect as an Architecture Engineer at American Express?

American Express offers a competitive benefits package that includes a salary range of $85,000 - $150,000, bonus incentives, comprehensive insurance plans, a 6% company match on retirement savings, and extensive parental leave. Additionally, you'll have access to wellness resources and financial coaching to support all aspects of your life.

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Common Interview Questions for Architecture Engineer
Can you describe your experience with VMware technologies for the Architecture Engineer position?

In this role, it's vital to share specific instances where you've implemented VMware in production environments. Speak about your expertise in managing ESXi hosts, conducting P2V and V2V migrations, and troubleshooting challenges. Provide examples highlighting the scale and complexity of your tasks to demonstrate your capability.

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How do you approach troubleshooting incidents in a cloud environment?

Your approach should involve outlining a systematic process, beginning with incident detection and diagnosis. Discuss your methods for identifying issues quickly and the tools you use for monitoring. Highlight your experience in problem resolution, focusing on how you implemented solutions to prevent future incidents. Be ready to touch on specific examples from your past work.

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What strategies do you use to maintain and optimize production platforms?

Emphasize your proactive approach to maintenance, such as regular updates, monitoring system performance, and assessing capacity needs. Discuss best practices for managing resources within cloud platforms, including routine reviews and scalability checks, and how those efforts have benefitted past environments you’ve managed.

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What challenges have you faced while working with hardware in virtual environments?

Be prepared to discuss specific hardware-related challenges, such as compatibility issues or hardware failures, and how you resolved them. Sharing your methods for assessing hardware performance and troubleshooting problems is key, along with examples of successful outcomes or lessons learned.

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How do you prioritize tasks when managing multiple projects as an Architecture Engineer?

Showcase your organizational skills and time management strategies. Discuss how you assess project timelines, urgency, and impact on the team, and share any tools you utilize for tracking progress. Highlight instances where effective prioritization led to successful project completions.

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Can you explain your experience with virtualization best practices?

Focus on your knowledge of virtualization best practices such as resource allocation, load balancing, and security measures. Provide examples of when you've implemented these practices within your own projects, along with the positive impact they had on performance and reliability.

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What role does collaboration play in your work as an Architecture Engineer?

Emphasize the importance of teamwork and cross-department collaboration in driving successful outcomes. Discuss specific initiatives you've participated in where collaboration was key, along with your approach to fostering strong working relationships with teammates.

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How do you stay current with emerging technologies and trends in the field?

Discuss the resources you utilize to stay informed, such as attending webinars, participating in forums, or reading industry publications. Share any relevant certifications you've pursued or how your engagement in open-source projects has helped you keep your technical skills updated.

Join Rise to see the full answer
Describe your experience with incident response and recovery planning.

Provide a comprehensive overview of your experience with incident response plans, focusing on the procedures and best practices you’ve implemented. Highlight any specific incidents you've dealt with, how you ensured swift recovery, and how you use those experiences to continuously improve response strategies.

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What excites you about becoming an Architecture Engineer at American Express?

Express your enthusiasm by aligning your values with those of American Express, particularly their commitment to technology and customer service. Discuss your eagerness to work with cutting-edge technology, contribute to innovative projects, and be part of a team that values growth and collaboration.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3115 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 18, 2025

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