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Architecture Engineer - job 6 of 13

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Job Description Engineer Responsibilities:

  • Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil
  • Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability
  • Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence

Qualifications:

  • Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience
  • Expertise in supporting VMware 7.x and 8.x.
  • Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing & managing ESXi host, patching & upgrading ESXi versions. 
  • Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.
  • Good knowledge in VMware server and other virtualization platforms & experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x
  • Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files. 
  • Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues. 
  • Troubleshoot/Remediate Host Hardware issues.
  • Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).
  • Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates. 
  • Involves day-to-day Operation tasks and need to be On-Call on rotation basis. 
  • Hybrid work schedule.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

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$85000K
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What You Should Know About Architecture Engineer, American Express

Join American Express as an Architecture Engineer in Phoenix, Arizona, where you will have the opportunity to shape the digital experience of our customers. At American Express, we believe in fostering a diverse and inclusive environment where every voice is heard and valued. As an Architecture Engineer, you will collaborate closely with Operations and Engineering Teams to identify feature sets that enhance our private and public cloud platforms, ensuring high availability and reducing operational toil. You'll be hands-on in the architecture, design, and development of robust monitoring systems to support infrastructure and application availability. Your expertise with VMware, particularly versions 7.x and 8.x, will be crucial as you tackle various challenges, from troubleshooting host hardware issues to executing P2V, V2V, and V2P migrations. We value professional growth, which is why we offer dedicated time for your development and the chance to work with the latest technologies. You'll be part of a supportive tech team that encourages innovation and community contribution through open source projects. With a competitive salary range of $85,000 to $150,000 annually along with a range of benefits, American Express is dedicated to your success and well-being, providing a hybrid work model that enriches your work-life balance. If you're ready to lead the way with us, come explore the possibilities at Team Amex!

Frequently Asked Questions (FAQs) for Architecture Engineer Role at American Express
What are the main responsibilities of an Architecture Engineer at American Express?

As an Architecture Engineer at American Express, your primary responsibilities will include collaborating with Operations and Engineering Teams to develop features for our cloud platforms, designing monitoring systems for ongoing infrastructure support, and implementing solutions to prevent recurrent incidents. You will also manage VMware and undertake related tasks such as server maintenance, managing host hardware, and ensuring the overall availability of applications and infrastructure.

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What qualifications are required for the Architecture Engineer position at American Express?

To qualify for the Architecture Engineer role at American Express, you should possess a Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field, along with extensive experience with VMware versions 7.x and 8.x. A solid background in hardware management, particularly with DELL, Intel, and CISCO, and proficiency in virtualization migration processes are also essential.

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What is the work environment like for an Architecture Engineer at American Express?

At American Express, the work environment for an Architecture Engineer is inclusive, collaborative, and flexible. You will work alongside talented engineers in a space where open communication is encouraged. The culture prioritizes your professional growth, offering opportunities to learn and utilize the latest technologies while also promoting community contribution through open-source initiatives.

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What benefits does American Express offer to Architecture Engineers?

Architecture Engineers at American Express can expect a range of competitive benefits, including a salary range of $85,000 to $150,000, bonus incentives, comprehensive health insurance, a retirement savings plan with a 6% company match, and generous parental leave. Additionally, the company offers professional development opportunities and a supportive work-life balance through flexible hybrid work arrangements.

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How does American Express support the professional development of its Architecture Engineers?

American Express emphasizes the importance of professional development for its Architecture Engineers by providing dedicated time to invest in skill enhancement and learning opportunities. Colleagues can explore training programs, workshops, and resources aimed at ensuring that their skills remain relevant in the fast-evolving tech landscape.

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Common Interview Questions for Architecture Engineer
Can you explain your experience with VMware 7.x and 8.x?

In responding to this question, highlight your hands-on experience with VMware, detailing specific tasks such as configuration, administration, and troubleshooting issues in a production environment. Mention any projects where you successfully deployed and maintained VMware architecture, showcasing your expertise and problem-solving abilities.

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How do you approach architecture and design for monitoring systems?

When asked about your approach to designing monitoring systems, emphasize your systematic process, which may include identifying key metrics, choosing appropriate technologies, and collaborating with cross-functional teams to ensure the monitoring solutions effectively support application and infrastructure availability.

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What strategies do you use for troubleshooting virtual environments?

For this question, share specific strategies such as systematic diagnostic techniques, leveraging logging tools, and best practices for isolation of issues in virtual environments. Provide examples from previous experience where your troubleshooting efforts resulted in successful resolutions.

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Describe your experience with migration processes like P2V and V2V.

To answer this question, discuss your familiarity with various migration tools and best practices. Provide specific examples of successful migrations you have executed, including any challenges faced and how you overcame them, demonstrating your technical knowledge and adaptability.

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How do you ensure high availability in cloud environments?

In your response, explain your strategies for ensuring high availability, such as implementing redundancy, load balancing, failover systems, and proactive monitoring. Discuss your experience with incident response planning and how you've previously designed systems to minimize downtime.

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What is a major challenge you have faced as an Architecture Engineer and how did you overcome it?

Choose a specific challenge from your experience, detailing the context, your analysis and approaches taken, and the ultimate outcome. This demonstrates your problem-solving skills and your ability to navigate complex technical situations.

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How do you stay updated with the latest technologies related to cloud architecture?

This is a great opportunity to demonstrate your commitment to professional development. Mention resources such as industry blogs, podcasts, webinars, and professional groups you engage with to keep your skills up-to-date and how this influences your work as an Architecture Engineer.

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Can you discuss a time when you had to collaborate with a team to solve a technical problem?

In your response, provide a detailed anecdote showcasing your collaborative spirit, how you communicated effectively with team members, and the successful outcomes achieved through teamwork. This emphasizes your ability to work harmoniously in a collaborative environment.

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What tools and technologies do you prefer for cloud management and why?

Identify your favorite tools and technologies, explaining your rationale for using them based on your experience, efficiency, and integration capabilities. This showcases your knowledge and preferences in managing cloud environments effectively.

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What do you find most rewarding about working as an Architecture Engineer?

Reflect on the aspects of your role that you find fulfilling, whether it be problem-solving, working with cutting-edge technology, or contributing to impactful projects. Express how these elements motivate and inspire you in your career.

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3045 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 19, 2025

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