American Express Travel Related Services Company, Inc. seeks Design Managers to lead processes to capture user requirements and identify customer needs, problems, and opportunity areas. Lead iteration on designs based on feedback from users, partners, and usability testing. Manage design operations processes that support the design team. Lead and mentor junior members of the design team. Provide guidance to designers and other partners regarding design decisions and practices to ensure successful project outcomes. Evaluate potential challenges and risks, and proactively recommend solutions to mitigate risk. Lead the management of complex or high-profile projects with diverse stakeholders.
Position requires a Master's degree in Computer Science, Engineering, Multimedia, Graphic Design, Information, or a related field, and 2 years of experience with analyzing user requirements, procedures, and problems to improve user experiences. Experience must include 1 year of experience with each of the following: improving readability, utility, and overall user experience; developing prototypes, mockups, wireframes, and style guides based on requirements; reviewing prototypes and mockups and providing design feedback in HTML and CSS; creating motion graphics, and micro-interaction prototypes; and Adobe CC, AfterEffects, Axure RP, InVision for clickable prototypes, JIRA, Microsoft tools, OmniGraffle, and Sketch. Telecommuting is available up to 2 days per week.
Job Location: Palo Alto, CA
Salary Range: $148,845.00 - $165,000.00 annually
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angelesโ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
US Job Seekers - Click to view the โKnow Your Rightsโ poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, weโll consider a number of job-related factors, including experience and location.
#LI-DNI
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you a talented Design Manager looking to make a significant impact in a collaborative environment? Join American Express Travel Related Services Company, Inc. in beautiful Palo Alto, California, where you'll take the helm in understanding user requirements and identifying varying customer needs. As a Design Manager, your creative edge and leadership will shine as you iterate on design concepts fueled by user feedback and usability testing. You'll have the opportunity to guide and mentor junior design team members, fostering growth while managing design operations to ensure smooth workflows. Your knack for evaluating potential challenges will be invaluable as you proactively recommend innovative solutions, ensuring project success. If you hold a Master's degree in Computer Science, Engineering, Multimedia, Graphic Design, or a related field, along with two years of experience in improving user experiences, we want to hear from you! Bring your expertise in prototyping, motion graphics, and design software like Adobe CC and Axure RP to our dynamic team. With a competitive salary ranging from $148,845.00 to $165,000.00 annually and the flexibility of telecommuting up to two days a week, along with a range of benefits focusing on your well-being, this is a chance to advance your career while making a real difference.
As a Marketing Analyst at American Express, you'll drive innovative strategies to enhance lending options for customers in a collaborative, growth-oriented environment.
Become a key player in enhancing customer journeys as a Senior Associate in Digital Product Management at American Express.
Lead the design vision for ServiceNow's financial services in a collaborative and innovative environment.
Become a key player at Lightspeed as a Product Design Manager and shape the future of retail experiences with your design expertise.
Join CD PROJEKT RED as a Lead Technical Animator and help craft the next chapter in epic RPG storytelling.
As a Project Director at Blizzard Video, you'll leverage your leadership and creative skills to produce engaging game trailers for iconic franchises.
A dynamic Experience Designer is sought by Visa to drive innovative solutions in the payments industry.
Lakshya Digital is on the hunt for a skilled Senior 3D Character Artist specializing in realistic textures to join their dynamic team.
Join CNN as the Director of Product Design to drive the development of transformative standalone products and leadership in digital media design.
Join Brand Knew as a Creative Strategist to drive performance-focused content that captivates audiences in the gaming and social media space.
American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.
2914 jobsSubscribe to Rise newsletter