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Manager-Compliance - job 12 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance in New York, where you'll lead the charge to uphold the integrity of our brand and support compliance efforts across our Global Network Partnerships. If you're passionate about making a difference and finding innovative solutions to complex regulatory challenges, this role is perfect for you. As a key player in our Global Compliance & Ethics team, you'll collaborate with a diverse group of stakeholders, crafting compliance oversight programs that ensure adherence to various regulations including Anti-Money Laundering and Data Privacy. Your expertise will serve as the backbone of our operations, enabling business growth while maintaining the highest ethical standards. Picture yourself evaluating controls, facilitating risk assessments, and providing essential advisory services that drive our compliance initiatives forward. We're looking for someone with robust experience in compliance risk management within a matrix organization, a keen analytical mind, and the ability to communicate effectively with both internal teams and external partners. At American Express, you’re not just another colleague; you’re part of a mission that prioritizes not only customer satisfaction but also team member growth. With competitive salaries, generous benefits, and a flexible work model, we're dedicated to supporting your journey both professionally and personally. Step into a role where your contributions will be recognized and valued, and let’s navigate the future together as part of Team Amex.

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the primary responsibilities of the Manager-Compliance at American Express?

As the Manager-Compliance at American Express, your core responsibilities will include developing and implementing compliance oversight programs for Global Network Partnerships, managing participant due diligence, and ensuring compliance with regulatory requirements. You’ll also be involved in monitoring and testing compliance controls while working closely with the General Counsel Office and other business units.

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What qualifications are needed for a Manager-Compliance at American Express?

To thrive in the Manager-Compliance role at American Express, candidates should possess a strong understanding of compliance risk management, particularly in areas like Anti-Money Laundering, Sanctions, and Data Privacy. A university degree or relevant compliance qualifications, coupled with significant experience in compliance oversight in a matrix organization, are essential.

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What skills are essential for a successful Manager-Compliance at American Express?

Successful candidates for the Manager-Compliance position at American Express need strong analytical skills, attention to detail, and excellent written and verbal communication abilities. You should also be adept at managing projects and collaborating with different teams to ensure compliance across all operations.

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How does American Express support career development for the Manager-Compliance role?

American Express prioritizes your growth as a Manager-Compliance by offering various career development opportunities, access to leaders who can provide mentorship, and comprehensive training programs designed to enhance your skills and career trajectory within the company.

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What does the working environment look like for the Manager-Compliance at American Express?

At American Express, the working environment for a Manager-Compliance is both innovative and collaborative. You will benefit from a flexible work model that promotes a healthy balance between virtual and onsite collaboration, fostering an inclusive atmosphere where ideas are shared and valued.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk assessment?

When answering this question, provide specific examples of compliance risk assessments you've conducted. Highlight how you identified risks, the methodologies you used to assess them, and any frameworks or standards you followed. Emphasize your analytical skills and how your assessments led to actionable insights.

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How do you stay updated with regulatory changes in compliance?

To effectively respond, outline the resources you use to keep abreast of regulatory changes, such as attending industry conferences, subscribing to compliance newsletters, or participating in professional organizations. Demonstrate your proactive approach to staying informed and implementing new regulations in your previous roles.

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Describe a time you had to challenge compliance processes or initiatives.

In your response, share a specific situation where you effectively challenged a compliance process. This could include presenting evidence to support your position, collaborating with stakeholders to find a solution, and the positive outcomes that resulted from your challenge. Highlight your ability to communicate assertively yet constructively.

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What strategies do you utilize to ensure compliance across different teams?

Discuss your collaborative strategies, such as building relationships with cross-functional teams, providing training sessions, and developing effective communication channels to convey compliance requirements. Illustrate how these strategies have helped create a culture of compliance within organizations you've worked for.

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How do you evaluate the effectiveness of compliance controls?

Explain your approach to evaluating compliance controls, including how you assess their design and operational effectiveness. Provide examples of metrics you've used and any independent testing or auditing you've done to verify compliance, showcasing your logical and analytical thought processes.

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What experience do you have with compliance technology tools?

When discussing your experience with compliance technology tools, mention specific software or platforms you've utilized for monitoring compliance or managing risks. Elaborate on how these tools improved operational efficiency and effectiveness in handling compliance duties.

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How do you manage competing priorities in a deadline-driven environment?

Share your methods for prioritizing tasks, such as creating structured schedules or using project management tools. Highlight a time you successfully managed competing priorities and met tight deadlines while maintaining high-quality compliance standards.

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What is your approach to training staff on compliance issues?

Describe your strategies for creating engaging and informative compliance training programs. Include how you tailor content to different audiences, assess understanding, and encourage an environment of continuous learning and compliance awareness among staff.

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How do you handle conflicts when working with stakeholders on compliance initiatives?

Discuss how you remain professional and diplomatic while addressing conflicts or resistance from stakeholders. Emphasize your listening skills, ability to find common ground, and desire to reach outcomes that align with both business goals and compliance requirements.

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What do you believe are the most important qualities for a Manager-Compliance at American Express?

In your response, highlight specific qualities such as integrity, attention to detail, strong analytical skills, and the ability to communicate effectively with diverse teams. Explain how these qualities contribute to the success of compliance functions and drive the organization's ethical standards.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2986 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 19, 2025

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