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Staff Architect - job 6 of 11

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.

 If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!

This individual will architect strategies and approaches for Digital workplace technologies including Meeting Platforms, M365, Document Management, Voice Technologies, Large scale AV deployments, Digital experience management, site reliability engineering and automation tools.

Don't miss this great opportunity to be the key lead of the Architecture center of excellence within the Digital workplace team a team that brings together the product leads and infrastructure engineers from across the organization to define strategic product and technology roadmaps, architecture guidelines and frameworks, and integrated technology decisions.

Make your mark on technology and life at American Express!

Responsibilities

  • Develop enterprise architecture and technology roadmap for the Digital workplace portfolio of platforms and technologies.
  • Actively participate in team and organization wide architecture and engineering discussions.
  • Perform rapid POCs to experiment and build rails for the engineering / product teams
  • Support engineers and project managers in rapid development and deployment
  • Introduce enterprise architectural paradigms and solutions into the portfolio.
  • Communicate to senior leaders regarding strategy direction and changes.
  • Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality

Minimum Qualifications

  • A passion for Collaboration tools and employee facing technology
  • Extensive, recent experience with all aspects collaboration platforms, including but not limited to Slack, Teams, Webex, Zoom, M365, Proofpoint, Voice Technologies
  • Handson experience with least two of the following at enterprise scale:
  • Meeting room technologies up to Auditorium scale
  • Seamless integration of multiple cloud collaboration tools 
  • Citizen development tools including Power Apps
  • BI platform architecture including Power BI
  • AI integration for collaboration tools
  • Experience with security products including Symantec DLP, Microsoft Purview
  • Experience with identity and access management tools including Azure AD and Okta
  • Exposure to digital experience monitoring tools like Nexthink, or ThousandEyes
  • Experience growing and nurturing engineering talent
  • Experience creating cross portfolio technical strategies with enterprise impact

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$212500 / YEARLY (est.)
min
max
$170000K
$255000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Architect, American Express

Are you ready to take your career to the next level as a Staff Architect with American Express in Sunrise, Florida? We’re on the lookout for innovative minds to join our vibrant team where you won’t just be another employee; you will play a crucial role in transforming the Digital Workplace landscape. As a Staff Architect, you'll lead the charge to design and implement cutting-edge technology solutions that enhance collaboration and productivity for our colleagues. Picture yourself diving into enterprise architecture, crafting strategies for collaboration platforms like M365 and Zoom, and experimenting with the latest tools to streamline processes across a diverse range of technologies. Here, your expertise in meeting technologies, AI integration, and security products will shine. Plus, you’ll have the chance to mentor aspiring engineers, ensuring that the next generation of talent is well-equipped to tackle today’s technological challenges. At American Express, we value your contributions and believe in fostering an environment where everyone is seen, heard, and empowered. You will enjoy great benefits, from competitive salaries and bonuses to holistic wellness support tailored to you. If you’re passionate about leading teams and making a significant impact, Team Amex is the place for you. Let’s come together and lead the way in providing exceptional digital experiences!

Frequently Asked Questions (FAQs) for Staff Architect Role at American Express
What are the primary responsibilities of a Staff Architect at American Express?

As a Staff Architect at American Express, you will be at the forefront of designing enterprise architecture and the technology roadmap for our Digital Workplace portfolio. Your responsibilities include participating in architecture discussions, creating and testing proof-of-concepts, and mentoring engineers and solution architects to help implement high-quality solutions quickly.

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What qualifications are needed to become a Staff Architect at American Express?

To be considered for the Staff Architect position at American Express, candidates should have extensive experience in collaboration technologies and platforms, such as Slack, Teams, and Zoom. Additionally, hands-on experience with meeting room technologies, cloud integration, and security products is essential.

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How does the Staff Architect role at American Express contribute to technology innovation?

The Staff Architect role is pivotal in driving technology innovation at American Express. You will introduce enterprise architectural paradigms, support the integration of new tools, and collaborate with product leads and infrastructure engineers to create effective technology roadmaps, all aimed at enhancing colleague experiences and operational efficiency.

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What kind of work environment can a Staff Architect expect at American Express?

At American Express, the work environment for a Staff Architect is inclusive and collaborative. You’ll work alongside talented engineers in a supportive atmosphere where your ideas are valued. With flexibility in work arrangements, the company fosters a culture of innovation while ensuring colleagues can thrive both professionally and personally.

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What types of technologies will a Staff Architect work with at American Express?

As a Staff Architect, you'll engage with a variety of technologies including collaboration platforms like M365 and Power BI, security solutions such as Azure AD and Okta, and other cutting-edge tools that drive productivity and enhance the digital experience for colleagues in the workplace.

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Common Interview Questions for Staff Architect
Can you describe your experience with collaboration tools like Slack or Teams?

When answering this question, be specific about the platforms you’ve used and your role in implementing them. Discuss how you have integrated these tools into workflows, the impact on team collaboration, and any metrics or improvements experienced as a result.

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How do you approach architecture discussions within a team?

Highlight your collaborative approach, emphasizing the importance of active listening and openness to others' ideas. Explain how you facilitate discussions to ensure all perspectives are considered when developing a cohesive technology strategy.

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What strategies do you use to manage architectural complexity?

Discuss how you break down complex systems into manageable components. Provide examples of frameworks or methodologies you’ve applied in previous projects to simplify solution architectures and ensure they meet business needs effectively.

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Can you share an example of a successful proof of concept (POC) you developed?

Outline a specific POC you’ve created, detailing the objectives, technologies used, and the results it delivered. This is a great chance to highlight your innovative thinking and ability to drive projects from conception to execution.

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What steps do you take to mentor engineers and improve team performance?

Talk about your mentoring philosophy, focusing on knowledge sharing, providing constructive feedback, and creating opportunities for team members to take on new challenges. Discuss any mentorship programs you've initiated or participated in.

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How do you stay updated with the latest technology trends?

Explain your commitment to continuous learning through blogs, webinars, conferences, or relevant industry certifications. Emphasize how staying informed allows you to bring innovative solutions and insights to your role.

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Describe a challenging technical problem you solved in your previous role.

Provide a concrete example of a problem you faced, your thought process in analyzing the situation, the solution you implemented, and the impact of your solution on the team or project outcomes.

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How do you prioritize tasks in a fast-paced environment?

Share your approach to prioritization, whether it’s through frameworks like the Eisenhower Matrix, or using project management tools. Emphasize how you align tasks with business goals to ensure impactful outcomes.

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What do you believe are the key attributes of a successful Staff Architect?

Discuss attributes like strong communication skills, technical expertise, strategic thinking, and the ability to mentor others. Highlight how you embody these attributes and how they’ve contributed to your success.

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How would you approach integrating new technologies into existing systems?

Outline your method for technology integration, emphasizing the importance of thorough analysis, stakeholder engagement, and phased implementation plans. Share examples that illustrate your experience in effectively managing transitions.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2921 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 21, 2025

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