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Therapy Clinical Manager

Location: Denver, CO
Summary of Position:
 
The Therapy Office Manager primary responsibility involves the overall management and evaluation of therapy administrative functions in the assigned territory. The Therapy Office Manager will provide leadership, coordination, and day-to-day management for all aspects of the assigned administrative responsibilities in a manner that ensures high quality, cost-effective operations. He or she will perform activities that contribute to the achievement of the company’s strategic goals and initiatives. Daily organization and provision of individual therapy and other services will be assigned or required. Duties include but are not limited to the following responsibilities below.
 Essential Duties and Responsibilities
  • General understanding of therapy administrative job duties including those of the Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
  • Administrative oversight of therapy departments including Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists.
  • Oversight of daily routines and procedures.
  • Conducting routine meetings and other meetings as needed.
  • Coordination with other departments as needed.
  • Other: Quarterly Chart Audits, Inventory Tasks, Customer Service to Clients and Potential Clients, Authorization Approval and/or Denial Tasks, and Other duties as assigned by supervisor
 Supervisory Responsibilities:
  •  Administrative staff interviewing, hiring, training, support, and mentorship.
  • Performance management and evaluations.
  • Change management.
  • Compliance: Assure departmental processes are adhering to Federal, State and local standards, guidelines and regulations that govern this agency.
  • Routine reporting as assigned.
Performance Responsibilities: 
Although each position has its own unique duties and responsibilities, the following listing applies to every employee.
All employees of the organization:
  • Will exercise necessary cost control
  • Will strive to maintain positive internal and external customer service
  • Must be able to demonstrate effective leadership
  • Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is
  • Must be able to be depended upon to plan and organize work effectively and ensure its
  • Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
  • Will be expected to meet all productivity
  • Must be able to demonstrate team behavior and must be willing to promote a team-oriented
  • Is expected to represent the organization professionally at all
  • Must be able to demonstrate initiative, strive to continually improve processes and
Education and Experience Specifications: 
  • High School diploma or equivalent
  • 1 year of experience in healthcare or a related industry preferred

Physical Demands & Working Environment:
  • Ability to regularly sit, stand, stoop, bend, kneel, walk, balance, crouch, crawl, push, pull, reach with hands and arms and talk and hear. 
  • Ability to frequently use hands to finger, handle, or feel.
  • Ability to occasionally climb.
  • Ability to occasionally use sense of smell.
  • Ability to frequently lift and/or move up to 50 pounds and occasionally lift and/or move 100 pounds.
  • Ability to use close vision, distance vision, color vision, peripheral vision, depth perception.
  • Ability to adjust focus.
Work Environment 
  • The employee is frequently exposed to outside weather conditions.
  • The work environment is highly variable, as care is provided in private homes.
  • Lighting, acoustics, air quality, temperature and environmental hazards are not predictable.
  • The employee is occasionally exposed to wet and/or cold conditions, household pets/animals, fumes or airborne particles, and toxic or caustic chemicals.
  • The noise level in the office work environment is usually moderate.

    Pay Range: $55,000 - $65,000
 
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Average salary estimate

$60000 / YEARLY (est.)
min
max
$55000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Therapy Clinical Manager, Angels of Care Pediatric Home Health

If you're looking to make a meaningful impact in healthcare while enjoying a dynamic work environment, the Therapy Clinical Manager position with our company might be the perfect fit for you! Based in vibrant Denver, CO, this role requires a passionate individual ready to take on the leadership and administrative oversight of our therapy departments. You'll have the chance to collaborate closely with Therapy Referral Coordinators, Therapy Case Coordinators, and Quality Assurance Specialists, ensuring our operations run smoothly and efficiently. Your expertise will guide the daily routines and procedures that drive our organization's success, including conducting meetings and managing the administrative workflow. The Therapy Clinical Manager is not just about management, though; it's about inspiring your team and fostering a culture that prioritizes exceptional client service while adhering to the highest standards of quality. With responsibilities ranging from quarterly chart audits to compliance management, your impact will resonate throughout the organization. If you have a knack for mentorship, you're skilled in communication and collaboration, this role is your stage. Embrace the opportunity to lead a talented team, and help shape the future of therapy services with us!

Frequently Asked Questions (FAQs) for Therapy Clinical Manager Role at Angels of Care Pediatric Home Health
What are the primary duties of a Therapy Clinical Manager at your company?

As a Therapy Clinical Manager at our company, you'll manage and oversee all administrative functions related to therapy services, including supervision of therapy staff, conducting routine meetings, and ensuring compliance with relevant regulations. Your leadership will help maintain quality service delivery.

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What qualifications are needed for the Therapy Clinical Manager role at your company?

To excel as a Therapy Clinical Manager at our company, a High School diploma or equivalent is required, along with at least one year of experience in healthcare or related fields. Strong leadership, organizational, and communication skills are essential.

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What can I expect from the work environment as a Therapy Clinical Manager?

The work environment for the Therapy Clinical Manager is highly variable, offering a mix of office and fieldwork. You'll encounter different conditions including weather elements when providing care in private homes, and adaptability is key in this role.

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How does the company support continuing education for Therapy Clinical Managers?

At our company, we value continuous growth. Therapy Clinical Managers have access to various professional development opportunities, allowing them to stay updated with industry practices and enhance their leadership skills.

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What are the expected salary and benefits for a Therapy Clinical Manager?

As a Therapy Clinical Manager, the salary range is between $55,000 and $65,000, depending on your experience. Our company also provides a benefits package that includes health insurance, retirement plans, and more.

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What are the common challenges faced by a Therapy Clinical Manager in your company?

Common challenges for a Therapy Clinical Manager include coordinating between diverse teams, managing compliance with evolving regulations, and ensuring efficient operations. The ability to adapt and lead proactively is crucial to overcome these challenges.

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How does teamwork play a role in the Therapy Clinical Manager position?

Teamwork is central to the Therapy Clinical Manager role. You'll work closely with various departments to ensure seamless service delivery and effective communication, promoting a collaborative environment where everyone's input is valued.

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Common Interview Questions for Therapy Clinical Manager
What experience do you have in managing therapy administrative functions?

In answering this question, highlight any specific previous roles where you oversaw therapy departments or related administrative tasks, focusing on your successes and the impact you had on operational efficiency.

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Can you describe your leadership style?

Reflect on your leadership approach, emphasizing collaboration, support, and effective communication. Provide examples of how your style has contributed to successful team dynamics in previous positions.

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How do you ensure compliance with healthcare regulations in your team?

Discuss your familiarity with federal and state regulations and your experience developing processes to maintain compliance, including training staff and conducting regular audits.

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What strategies do you use to motivate your team?

Mention techniques you use to inspire and engage your team, such as providing recognition, setting clear goals, and encouraging professional development to foster a positive working environment.

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Describe a time when you had to resolve a conflict within your team.

Share a specific example where you successfully mediated a conflict, emphasizing communication skills, empathy, and problem-solving abilities that led to a positive resolution.

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How do you approach staff training and mentoring?

Talk about your philosophy on mentoring, including how you assess staff skills, develop training plans, and support ongoing professional development, fostering a culture of learning.

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What methods do you use to manage service quality in therapy services?

Discuss any tools and metrics you utilize for quality assessment, and provide examples of how you’ve implemented changes based on client feedback or chart audits to enhance service quality.

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How do you handle workload and prioritize tasks in a busy environment?

Explain your organizational skills, detailing strategies like time-blocking, task listing, or team delegation that ensure all responsibilities are effectively managed without compromising service quality.

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Can you provide an example of a time when you improved a process in your previous job?

Be prepared to discuss a specific occurrence where you identified a bottleneck in operations, implemented changes, and measured the positive impact on efficacy and service delivery.

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What do you think are the key qualities of a successful Therapy Clinical Manager?

Share your thoughts on essential qualities such as strong leadership, effective communication, adaptability, and a commitment to continuous improvement—linking them to your personal attributes and values.

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Full-time, on-site
DATE POSTED
November 25, 2024

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