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Product Manager, Trust and Safety - job 1 of 2

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. They are looking for a deeply committed Product Manager for the Trust & Safety team to ensure AI systems are safe and beneficial.

Skills

  • Product management in data/infrastructure
  • Strong technical background in AI/ML
  • User understanding of AI products
  • Ability to navigate ambiguity and prioritize effectively

Responsibilities

  • Drive impact via prioritization and building a roadmap
  • Determine how to build in safety by design
  • Understand the AI landscape and plan for mitigation of deployment risks
  • Lead the development of metrics to inform project planning

Benefits

  • Competitive compensation
  • Equity donation matching
  • Generous vacation
  • Flexible working hours
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$290000 / YEARLY (est.)
min
max
$275000K
$305000K

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What You Should Know About Product Manager, Trust and Safety , Anthropic

As a Product Manager for Trust and Safety at Anthropic, you'll play a crucial role in ensuring that our AI systems are not just powerful, but also safe and beneficial. Located remotely with the opportunity to travel to our San Francisco office, you will be part of a passionate team dedicated to creating reliable AI technologies. In this role, you’ll be involved in the ideation and execution of safety features, working closely with our cross-functional teams, including policy experts and engineers, to develop robust systems that protect users from potential risks associated with AI deployment. Your background in product management and deep technical expertise will guide you as you shape the future of AI, ensuring that safety is integrated from the ground up. You’ll be expected to drive impact with a clear vision, helping to prioritize functionality that addresses both user needs and regulatory considerations. As AI continues to evolve, your insight into ethical and technical risks will be invaluable. Being a creative thinker, you'll devise metrics and tools that accurately assess system performance and user impact. If you’re passionate about making AI safe for humanity and have the experience to lead innovative projects in a rapidly changing environment, this role could be a great fit for you. Join us at Anthropic, where your efforts will directly influence the ethical landscape of AI technologies!

Frequently Asked Questions (FAQs) for Product Manager, Trust and Safety Role at Anthropic
What are the main responsibilities of a Product Manager for Trust and Safety at Anthropic?

As a Product Manager for Trust and Safety at Anthropic, you will be responsible for the ideation, design, development, and deployment of safety systems for our AI products. You'll collaborate with various teams across the company, prioritize initiatives based on impact, and develop systems to mitigate deployment risks associated with AI. Your role will involve driving alignment among policy, research, and engineering to ensure a strong focus on safety and benefiting users.

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What qualifications are needed for the Product Manager role in Trust and Safety at Anthropic?

Anthropic is looking for candidates with at least 5 years of product management experience, particularly in data, infrastructure, detection, and evaluation systems. A strong technical background in AI/ML, combined with experience working across various teams, is essential. You should possess excellent communication skills to articulate technical concepts to non-technical audiences and have a demonstrated ability to take initiative in ambiguous environments.

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How does the Trust and Safety team at Anthropic protect users from AI-related risks?

The Trust and Safety team at Anthropic works to build protective measures for new AI features and products. This includes developing detection systems, interventions, and tools that help mitigate any deployment risks. By understanding the ethical, technical, and social implications of generative AI, the team aims to ensure that safety is a primary consideration throughout the lifecycle of AI product development.

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Where is the Product Manager for Trust and Safety position located?

The Product Manager for Trust and Safety position at Anthropic is remote-friendly, allowing for flexible working conditions. However, the role does require some travel to the San Francisco office, as current policy expects employees to be in the office at least 25% of the time.

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What is the culture like at Anthropic for the Trust and Safety team?

At Anthropic, the culture is highly collaborative with an emphasis on communication and teamwork. The Trust and Safety team works in an inclusive environment, where diverse perspectives are valued in ensuring that AI systems are ethical and beneficial. Employees are encouraged to engage in frequent discussions, share ideas, and contribute to high-impact research that aligns with the company's long-term vision.

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Common Interview Questions for Product Manager, Trust and Safety
Can you describe your experience in product management within the AI/ML sector?

When answering this question, focus on specific projects you've managed, highlighting your role in driving product strategy and execution. Emphasize any successful launches and the tools or methodologies you utilized, showcasing your ability to navigate challenges in the rapidly evolving AI/ML landscape.

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How do you prioritize initiatives in a rapidly changing environment?

Discuss methods like data-driven decision-making, stakeholder alignment, and user feedback. Explain your approach to assessing impact and urgency to illustrate your ability to stay focused and strategic, even under pressure.

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What metrics would you consider essential for evaluating Trust and Safety in AI products?

Mention metrics related to user engagement and safety incidents, including retention rates and user trust scores. Illustrate how these metrics feed into your overall assessment of product performance and help inform future development roadmaps.

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Describe a time you faced a significant challenge in product development related to safety. How did you handle it?

Share a specific scenario detailing the challenge, your thought process, and the outcome. Highlight your problem-solving skills, ability to collaborate with cross-functional teams, and how your actions led to improved safety measures.

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Can you give an example of how you've effectively communicated complex technical information to non-technical stakeholders?

Provide a relevant example, emphasizing your ability to simplify concepts and tailor your message based on your audience's expertise. This demonstrates your strong communication skills, a key aspect of the Product Manager role.

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How do you keep up with developments and trends in the AI industry?

Talk about resources you rely on, such as industry publications, conferences, or academic research. Incorporating the importance of staying informed shows your commitment to maintaining expertise in a fast-paced field.

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What do you believe is the biggest challenge facing AI systems today?

Articulate your understanding of current trends and ethical considerations within AI. This not only shows your awareness of the industry landscape but also your motivation to contribute positively to the development of safe AI systems.

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How do you evaluate the success of a product after its launch?

Discuss the importance of post-launch reviews, user feedback analysis, and performance metrics. Emphasize the need for continuous improvement and iterative development based on user experiences.

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What strategies do you employ to ensure cross-functional collaboration?

Highlight the importance of regular communication, shared goals, and open feedback loops. Provide specific examples or practices you’ve found effective in fostering collaboration among diverse teams.

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Why do you want to work in Trust and Safety at Anthropic?

Express your passion for AI safety, ethical considerations, and how they align with Anthropic's mission. Mention specific aspects of Anthropic's work that resonate with you and cite your desire to make a meaningful impact in the field.

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Anthropic is an AI startup public-benefit company dedicated to AI safety and research, aiming to develop dependable, interpretable, and controllable AI systems. The company was was founded by former members of OpenAI in 2021.

222 jobs
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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Transparent & Candid
Passion for Exploration
Rapid Growth
Social Impact Driven
Mission Driven
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Maternity Leave
Paternity Leave
Paid Time-Off
Equity
401K Matching
Commuter Benefits
Learning & Development
WFH Reimbursements
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$275,000/yr - $305,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 21, 2024

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