Tax Support Specialist (Seasonal)

As a Tax Support Specialist at Aprio, your main responsibilities include electronically processing and assembling tax returns from our tax software, delivering completed tax return packages via SafeSend Returns or email, electronically filing tax returns within our e-file system, and assisting the Tax Operations Team with various data projects. Quality control is also paramount, as you will need to perform thorough reviews of your work to ensure accuracy.

To apply for the Tax Support Specialist position at Aprio, candidates should demonstrate excellent administrative and computer literacy skills, possess strong organizational and customer service capabilities, and have the ability to manage tasks effectively. Effective communication skills and a keen attention to detail are also important, alongside a positive attitude and the ability to work independently and under pressure.

The expected salary range for a Seasonal Tax Support Specialist at Aprio is between $23 to $30 an hour. Individual salaries might vary based on experience and qualifications, but this range provides a competitive edge in the industry, reflecting Aprio's commitment to rewarding their team's hard work.

Full-time employees at Aprio can enjoy a comprehensive benefits package that includes medical, dental, and vision insurance starting on the first day, a Flexible Spending Account, a 401k with profit sharing, and generous paid time off including parental leave. Additionally, Aprio offers a tuition assistance program and various wellness initiatives that contribute to a great work-life balance.

Aprio fosters a positive team culture through their principles known as the Aprio Way, which includes fundamental behaviors that guide daily operations and promote collaboration and support among team members. Joining Aprio as a Tax Support Specialist means becoming part of a caring, ambitious, and passionate team dedicated to delivering exceptional client experiences.

When answering this question, demonstrate your time-management skills. You could say something like, 'I prioritize tasks by evaluating deadlines and the complexity of each assignment. I often create a to-do list and set milestones to ensure timely completion without sacrificing quality.'

In your response, outline your familiarity with specific tax software, emphasizing any relevant experience. You might say, 'I have worked with [specific software] to process tax returns and gather necessary documentation. This experience has equipped me with the skills to navigate the software efficiently in the Tax Support Specialist role at Aprio.'

To highlight your attention to detail, explain your review process. You could say, 'To ensure accuracy, I perform thorough self-reviews and cross-check information with source documents. I make a habit of verifying key details before finalizing any tax document.'

Here, discuss your coping strategies. You might say, 'During stressful periods, I remain calm by breaking the workload into manageable sections and focusing on one task at a time. This approach helps me maintain quality even under pressure.'

Utilize the STAR method (Situation, Task, Action, Result) to describe your experience. You might say, 'In my last role, during peak season, I collaborated with my team to streamline our tax filing process, which improved our efficiency by 30%.'

Your motivation can reveal your passion for the role. You might respond, 'I find it rewarding to help individuals and businesses navigate their tax obligations. I enjoy the challenge of ensuring accuracy and assisting clients to maximize their financial potential.'

Discuss your communication style and strategies. You could say, 'I prioritize clear and concise communication, utilizing active listening to fully understand concerns. This approach helps me provide accurate information and fosters a positive working relationship.'

Highlight your research about Aprio's culture, indicating how it aligns with your values. For example, 'I admire Aprio’s commitment to its employees and clients, specifically the focus on collaboration and innovation. The Aprio Way resonates with my belief in teamwork and continuous improvement.'

Draw from your previous roles to highlight your skills in quality control. You might say, 'In my past job, I implemented a checklist to ensure accuracy in document processing. It helped maintain a high standard of work and reduced errors significantly.'

Explain your adaptability and willingness to learn. You could say, 'I embrace new technologies and processes by dedicating time to training and practice. I believe that staying current with technology is crucial in enhancing efficiency.'