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Sales Director

Our Company

Private investments such as venture capital, hedge funds, and private equity make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunities for manual data entry errors, inconsistent reporting, and lost information. Enter Arch.

Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of fund manager portals. Our purpose is to save investors time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast growing, dynamic company serving hundreds of clients, and we are looking to hire in all departments as we scale.

The Role:
We are hiring a high-performing Sales Director to drive new customer acquisition across enterprise and strategic accounts. We’re a product-first company with significant commercial traction and continually reinvest in our product. As an Arch Sales Director, you will play a pivotal role in meeting, understanding, and serving core accounts to accelerate our market presence and revenue growth.

At Arch you will:

  • Build relationships with the people inside banks, institutions, investment advisors, and other firms who allocate capital and would greatly benefit from the Arch platform.

  • Manage end-to-end client acquisition process - including lead generation, qualification, product demonstration, and conversion 

  • Collaborate cross-functionally with Partnerships, Product, Operations, and the Executive Leadership team to acquire and attract new clients

  • Learn from every interaction, bringing market insights to Arch Engineering and Operations to improve the core product continually.

Reach out to us if you:

  • Have 5-7 years of experience in Sales within a SaaS technology company, preferably in a growth stage startup. 

  • Seek massive opportunities, jump on them, and take initiative.

  • High energy, love talking to people, and want to work on complex customer problems.

  • Are obsessed with personal growth and feedback – you improve every day and will be given the tools to do so.

  • Will put in the work to understand each client’s needs and help them make the most informed decision of what’s in their best interest. When clients are properly informed, they choose Arch. 

  • Take a long-term perspective and uphold Arch's brand and relationships with potential partners above all else. There are two degrees of separation between most potential clients.

  • Want to hustle alongside an ambitious team to have an impact. You’re energized by deep understanding of your customer’s problems, helping them, and will not stop until you solve them. 

  • Excited by working late and where you get to solve meaningful problems. 

  • Have a consultative and problem-solving mindset (we are not a super salesy organization).

Bonus points if you:

  • Have previously worked in wealth management, a family office, fund management, accounting, or a related financial field.

  • Possess deep understanding of Alternative Investments industry trends, products, and services.

  • Are familiar with the terms capital calls, IRRs, recallable distributions, or K-1s.

A Note about us:

All of our roles are based full-time at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

Some perks of working for Arch include:

  • Strong Team – You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

  • Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

  • Product Market Fit – We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

  • Team community and camaraderie – We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

  • Lunch is on Us – Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Director, ARCH

As the Sales Director at Arch, based in the vibrant New York City, you will have the opportunity to revolutionize how private investments are managed. At Arch, we’re tackling the tedious and often chaotic world of investments with our innovative platform that automates and streamlines client interactions. Your role will involve building meaningful relationships with decision-makers in banks, institutions, and investment firms, all while guiding them through the comprehensive client acquisition process. You'll not only generate leads but also demonstrate how Arch can elevate their investment strategies. We pride ourselves on our collaborative culture, where you’ll work closely with our Partnerships, Product, Operations, and Executive teams to attract new clients and enhance our services. With a focus on personal growth, you’ll continuously learn and adapt your approach based on the insights gathered in your interactions. If you are someone who thrives in a fast-paced environment, loves tackling intricate challenges, and is driven by the desire to help others make informed investment decisions, we would love for you to join our dynamic team at Arch. Your impact will resonate from day one, as you contribute to a mission that is not just about sales, but about transforming the future of financial technology and enhancing client experiences across the board.

Frequently Asked Questions (FAQs) for Sales Director Role at ARCH
What are the responsibilities of a Sales Director at Arch?

The Sales Director at Arch is responsible for driving new customer acquisition across enterprise and strategic accounts. This includes managing the entire client acquisition process from lead generation to product demonstration and conversion. Building relationships with decision-makers in banks and investment firms is also crucial, as is collaborating cross-functionally with various teams to improve Arch’s offerings.

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What qualifications are needed for the Sales Director position at Arch?

To qualify for the Sales Director position at Arch, candidates should have 5-7 years of sales experience in a SaaS technology company, ideally in a growth-stage startup. A strong understanding of the financial industry, particularly within alternative investments, is advantageous. Additional qualities such as high energy, a consultative mindset, and a deep commitment to personal growth are valued.

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How does Arch support the personal growth of its Sales Director?

At Arch, personal growth is a vital aspect of the culture. The company provides tools and opportunities that enable the Sales Director to learn from every client interaction, thereby enhancing their skills and understanding of the market. Regular feedback is encouraged, fostering an environment where continuous improvement is celebrated.

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What unique challenges does a Sales Director at Arch face?

The Sales Director at Arch will navigate the complexity of selling a pioneering financial technology platform in a competitive environment. Understanding client needs deeply and tailoring solutions accordingly is crucial. Moreover, the Sales Director must keep abreast of the rapidly evolving alternative investments landscape to effectively address client concerns and foster long-term relationships.

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What are the benefits of working as a Sales Director at Arch?

Working as a Sales Director at Arch offers numerous benefits, including being part of a strong, collaborative team that exceeds client expectations and ships innovative products swiftly. Employees enjoy a high-impact role in a smaller team, the opportunity for personal and professional growth, and the advantages of strong product-market fit along with an engaging office environment that fosters community and camaraderie.

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Common Interview Questions for Sales Director
Can you share your experience with client acquisition in a SaaS environment?

When answering this question, highlight specific strategies you've used for client acquisition, the tools or methodologies that worked well for you, and provide metrics or results that showcase your success in this area.

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How do you approach building relationships with potential clients?

Discuss your philosophy of relationship-building, emphasizing the importance of understanding client needs, active listening, and maintaining consistent communication. Give examples of how you’ve successfully fostered relationships in the past.

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What strategies do you find effective in overcoming objections?

Preparing for this question involves discussing specific techniques you use to address objections, such as empathizing with the client's concerns, providing evidence or case studies to refute objections, and how you follow up afterward to keep the conversation going.

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Describe a time when you turned a 'no' into a 'yes.'

In your response, tell a compelling story about a specific instance where you successfully changed a client's mind. Detail the challenges, your approach, and the eventual positive outcome.

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How do you stay current with industry trends, particularly in financial technology?

Discuss the resources you rely on, such as industry publications, networking events, webinars, and how you apply these insights to your sales strategies and discussions with potential clients.

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What is your experience with cross-functional collaboration, especially with product teams?

Share examples of how you've effectively collaborated with product teams or other departments to enhance your sales approach, emphasizing the importance of teamwork and different perspectives in creating comprehensive solutions for clients.

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How would you define success in the Sales Director role at Arch?

Your answer should include a mixture of quantitative (like sales targets, client growth) and qualitative metrics (such as client satisfaction and retention) that demonstrate a holistic view of success in this role.

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Describe your consultative sales approach.

Explain how your consultative approach focuses on understanding the client’s needs before pitching solutions. Illustrate this with an example where this approach led to a successful client relationship.

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What motivates you as a Sales Director?

Share your passion for helping clients achieve their financial goals, the thrill of closing deals, and the satisfaction of being part of a team that makes a tangible impact in their lives and the industry.

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How do you measure the success of your sales efforts?

Discuss various key performance indicators (KPIs) you use to evaluate your success, such as lead conversion rates, sales growth, and client feedback, highlighting how you utilize these metrics to adjust your strategies effectively.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 4, 2024

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