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Job details

HVAC Service Tech-Downers Grove, IL

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! We are seeking HVAC Technicians who can troubleshoot, service, and repair residential heating and cooling systems.

 

Technicians can expect:

  • Year-round full-time work.
  • High performers will have the opportunity to earn more than $100k per year.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 5 years of RESIDENTIAL HVAC experience.
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available, amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy. 

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$100000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Service Tech-Downers Grove, IL, ARS-Rescue Rooter

Are you looking to take your HVAC expertise to the next level? Join ARS-Rescue Rooter as an HVAC Service Tech in Downers Grove, IL! With over 45 years of experience in providing exceptional HVAC, plumbing, and electrical solutions, ARS is the largest provider of residential services in the nation, employing more than 7,000 talented professionals. As part of our team, you'll enjoy a wealth of benefits, including access to low-cost medical insurance starting at just $5 per week, a robust 401(k) plan with company match, and comprehensive training opportunities. With our commitment to a balanced work-life schedule, you can say goodbye to on-call and overnight shifts. This role ensures year-round full-time work and offers high performers the potential to earn upwards of $100k annually! You'll be equipped with a fully stocked take-home company vehicle and provided with uniforms and cleaning services. If you are an experienced technician, passionate about delivering exceptional customer service, and ready to tackle challenges head-on, we want you on our team. At ARS, your contributions will not go unnoticed, and the opportunities for career advancement are endless. So why wait? Step into the future of your career with ARS-Rescue Rooter today!

Frequently Asked Questions (FAQs) for HVAC Service Tech-Downers Grove, IL Role at ARS-Rescue Rooter
What is the role of an HVAC Service Tech at ARS-Rescue Rooter?

The HVAC Service Tech at ARS-Rescue Rooter plays a crucial role in troubleshooting, servicing, and repairing residential heating and cooling systems, ensuring customer satisfaction and operational efficiency.

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What qualifications are needed for the HVAC Service Tech position at ARS-Rescue Rooter?

Candidates should have at least five years of residential HVAC experience, possess EPA certification, and demonstrate strong customer service and communication skills to qualify for the HVAC Service Tech position at ARS-Rescue Rooter.

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Does ARS-Rescue Rooter offer training for HVAC Service Techs?

Yes, ARS-Rescue Rooter provides comprehensive training opportunities through its in-house Learning & Development team, covering various topics such as technical skills, sales strategies, safety protocols, and leadership.

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What benefits can HVAC Service Techs expect at ARS-Rescue Rooter?

ARS-Rescue Rooter offers an industry-leading benefit package for HVAC Service Techs, including low-cost health insurance, 401(k) matches, paid time off, and opportunities for professional growth.

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What are the work hours like for the HVAC Service Tech role at ARS-Rescue Rooter?

The HVAC Service Tech role at ARS-Rescue Rooter typically features year-round full-time work with flexible shift schedules, without on-call or overnight shifts, ensuring a balanced work-life experience.

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Common Interview Questions for HVAC Service Tech-Downers Grove, IL
What experience do you have with residential HVAC systems?

It's important to discuss your hands-on experience with residential HVAC systems, outlining specific types you've worked with and any recent projects that highlight your troubleshooting skills.

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How do you handle challenging customer interactions?

Discuss your approach to maintaining professionalism, listening actively, and resolving conflicts effectively to ensure customer satisfaction, showcasing your commitment to excellent service.

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Can you describe a time when you successfully diagnosed a difficult HVAC issue?

Share a specific instance where your analytical skills led to identifying the root cause of a problem, highlighting the steps taken to resolve it and the positive feedback received from the customer.

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What safety protocols do you follow while working on HVAC systems?

Express your understanding of safety practices, including wearing appropriate personal protective equipment, following industry regulations, and ensuring the work area is safe for yourself and the customer.

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Why do you want to work at ARS-Rescue Rooter?

Highlight your admiration for ARS-Rescue Rooter's industry reputation, commitment to employee development, and the competitive compensation package, indicating how these align with your career goals.

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How do you prioritize your tasks during a busy workday?

Provide insight into your time management strategies, discussing how you prioritize urgent repairs while ensuring scheduled maintenance tasks are completed efficiently.

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What HVAC certifications do you currently hold?

Mention any relevant certifications, including your EPA certification, and discuss your commitment to continuous education in the HVAC field.

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Describe a time when you suggested an improvement in a work process.

Share an example where your proactive attitude led to a more efficient workflow, emphasizing the positive impact on service delivery and customer satisfaction.

Join Rise to see the full answer
How do you stay updated with the latest HVAC technologies?

Discuss your dedication to professional development, mentioning any relevant courses, workshops, or industry conferences you attend to stay informed about new technologies and trends.

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What are your long-term career goals in HVAC?

Articulate your aspirations in the HVAC field, whether it's moving into a specialist role, pursuing management opportunities, or gaining expertise in emerging technologies, showcasing your vision for growth.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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DATE POSTED
April 17, 2025

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