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HR Administrative Assistant

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.


Location: HQ


Job Summary:


Under the supervision of the HR Director the HR Administrative Assistant is assigned responsibility for providing a wide range of administrative, operational, and organizational services for senior clinic management including the Clinic Executive Assistant, Director of Clinic Operations, and for the physician staff. The diverse nature of work requires independent judgment and discretion, ongoing interaction with providers, clinic staff, and co-workers. The coordinator requires strong organizational and interpersonal skills with the ability to interpret and enforce clinic policy.



Essential Job Functions
  • Provide clerical and administrative support to senior staff and Executive Assistant as assigned.
  • Assist in the management of scheduling and coordinating meetings across all clinic sites.
  • Act as a backup for the Clinic Executive Assistant, ensuring continuity in administrative operations.
  • Assist with scheduling and coordinating staff for Saturday clinics, ensuring proper coverage and efficient operations.
  • Assist with other administrative duties and special projects as assigned, contributing to the overall efficiency of the clinic and departments.


General Agency/AHS Duties
  • Fosters an environment that promotes trust and cooperation among clients and staff.
  • Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
  • Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
  • Participates in general membership meetings, fundraisers, and other public events, as required.
  • Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
  • Attends AHS staff retreats and Board of Directors meetings, as required.
  • Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency


Minimum Qualifications
  • An AA degree or some college-level training with two years of relevant work in administration or
  • A high school diploma and four years of relevant work experience along with increasing responsibilities 


Preferred Qualifications
  • Commitment to working in the Asian community, to community health care preferably with community health clinics


Knowledge, Skills & Abilities
  • Proficiency in MS Office and competence in word processing 


$28.67 - $29.88 an hour

Note: This is a full-time, temporary role expected to last for one year.


BENEFITS:

Medical, Dental, Vision premiums 100% paid by AHS

12 Vacation Days

12 Sick Days

12 Holidays and 3 Floating Holidays

3% 403B Employer Contributions and up to 2% Employee Match Contribution

Transportation Benefit Paid by AHS

FSA/Dependent Care Assistance

Long Term Disability  

Asian Health Services Glassdoor Company Review
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CEO of Asian Health Services
Asian Health Services CEO photo
Julia Liou
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Average salary estimate

$60872 / YEARLY (est.)
min
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$59637K
$62107K

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What You Should Know About HR Administrative Assistant, Asian Health Services

Are you passionate about making a difference in people's lives? Asian Health Services, based in beautiful Oakland, CA, is on the lookout for a dedicated HR Administrative Assistant to join our team. Founded in 1974, we pride ourselves on providing comprehensive health, social, and advocacy services that cater to a diverse community, ensuring everyone—regardless of income, immigration status, or language—can access quality care. As an HR Administrative Assistant, you'll play a pivotal role in supporting our senior clinic management, which includes the Clinic Executive Assistant and Director of Clinic Operations. Your organizational and interpersonal skills will shine as you manage scheduling across various clinic sites, coordinate meetings, and assist with administrative duties that contribute to the efficiency and success of our team. Your work will directly impact our ability to provide essential services, like mental health support and nutrition advice, to over 50,000 patients who speak 15 different languages. If you're ready to enforce clinic policies and be part of a team that values trust and cooperation, this could be the perfect opportunity for you. Plus, enjoy a generous benefits package while you're at it! Let's work together to promote whole patient health at Asian Health Services.

Frequently Asked Questions (FAQs) for HR Administrative Assistant Role at Asian Health Services
What are the main responsibilities of the HR Administrative Assistant at Asian Health Services?

The HR Administrative Assistant at Asian Health Services plays a critical role by providing clerical and administrative support to executive staff, assisting in scheduling meetings, and coordinating coverage for Saturday clinics. The position entails independent judgment and the ability to interpret clinic policies effectively while fostering a supportive work environment.

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What qualifications are needed for the HR Administrative Assistant role at Asian Health Services?

Candidates should have either an AA degree with two years of relevant work experience in administration or a high school diploma with four years of increasing responsibilities in a similar role. Proficiency in MS Office and a commitment to serving the Asian community are highly regarded.

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What benefits does the HR Administrative Assistant position offer at Asian Health Services?

The HR Administrative Assistant position offers an attractive benefits package, including comprehensive medical, dental, and vision premiums paid by AHS, along with 12 vacation days, sick days, 12 holidays, and 3 floating holidays. Additionally, there is a 403B Employer Contribution and potential employee matching, transit benefits, and assistance with FSA/Dependent Care.

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How does the HR Administrative Assistant support the management team at Asian Health Services?

The HR Administrative Assistant supports the management team by coordinating schedules, facilitating meetings, and ensuring smooth operations across clinic sites. This role is essential in maintaining continuity during staff transitions and provides support for special projects and agency-wide activities.

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What are the expected working hours for the HR Administrative Assistant at Asian Health Services?

The HR Administrative Assistant position is a full-time role expected to last for one year. The office hours typically align with standard business hours, requiring flexibility to manage schedules and occasional Saturday clinics.

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Common Interview Questions for HR Administrative Assistant
What strategies would you use to manage scheduling across multiple clinic sites?

When managing scheduling across multiple clinic sites, it's essential to prioritize clear communication and use scheduling tools like shared calendars. I would establish a routine check-in process with the staff to ensure everyone is updated, and build a flexible plan to accommodate last-minute changes efficiently.

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Can you explain how you enforce clinic policies and maintain confidentiality?

I ensure clinic policies are enforced by continuously educating myself and the team on our health policies, especially regarding client confidentiality under HIPAA. Additionally, I promote a culture of transparency and trust by modeling best practices and regularly communicating the importance of these policies.

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Describe a time when you had to handle a stressful situation in an administrative capacity.

In a previous role, a last-minute schedule change required me to quickly rearrange appointments. I handled this by staying calm and utilizing my organizational skills to assess priorities, communicate effectively with staff, and reassure clients of their new schedules while representing the clinic positively.

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How do you prioritize your tasks when faced with multiple deadlines?

To manage multiple deadlines, I create a prioritized list based on urgency and importance. I often use task management tools to track my progress and adjust as needed, ensuring that the most critical tasks are completed first while allowing some flexibility for unexpected urgent tasks.

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What role does teamwork play in your work as an HR Administrative Assistant?

Teamwork is crucial as an HR Administrative Assistant; it fosters collaboration, enhances communication, and allows us to pool resources for greater efficiency. I believe in building strong relationships with colleagues to ensure we support each other and work together seamlessly.

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How would you approach assisting with organization-wide events or meetings?

For organization-wide events or meetings, I would start by understanding the objectives and key details. I would create a detailed plan that outlines tasks and timelines, collaborating with colleagues to ensure every aspect is well-organized and that everyone involved is informed and prepared.

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What techniques do you use to ensure effective communication among clinic staff?

Effective communication involves using various platforms—whether it’s email, meetings, or instant messaging. It’s also critical to actively listen and encourage feedback. I prioritize clarity in my messages and ensure everyone feels valued and informed about their roles and responsibilities.

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Why do you think you are a good fit for the HR Administrative Assistant role at Asian Health Services?

I am a good fit for the HR Administrative Assistant role at Asian Health Services because I am committed to community health care and have a strong foundation in administrative support. My organizational skills, experience in multi-tasking, and passion for serving the Asian community align perfectly with the organization’s mission and values.

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How do you handle feedback regarding your work performance?

I value constructive feedback as it provides opportunities for growth. When I receive feedback, I take the time to reflect and identify areas for improvement. I also view it as a chance to engage in dialogue with colleagues and supervisors to clarify expectations and enhance my contributions.

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What motivates you to work in a community health setting like Asian Health Services?

Working in a community health setting motivates me because I believe in promoting equitable access to healthcare. The opportunity to make a positive impact in the lives of those from diverse backgrounds—especially in my community—is incredibly fulfilling, and it drives my commitment to excellence in this role.

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Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
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Passion for Exploration
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Life insurance
Health Savings Account (HSA)

To serve and advocate for the medically underserved, including the immigrant and refugee Asian community, and to ensure equal access to health care services regardless of income, insurance status, language, or culture. Asian Health Services recei...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
February 28, 2025

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