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Engineer I, II - Residences at The Little Nell image - Rise Careers
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Engineer I, II - Residences at The Little Nell

Company Description

Owned and operated by Aspen Hospitality, The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Summary 
The Residences at The Little Nell is currently interviewing for Engineer I and Engineer II candidates. A Maintenance Engineer has familiarity, aptitude and willingness to perform basic maintenance projects. Pay is based on experience and wage ranges between $24-$30 per hour.  

Job Posting Deadline 
Applications for this position will be accepted until December 29, 2024. 

Essential Job Functions
•   Performing property inspections to ensure common areas are maintained in a "like new" condition and all building systems are in good working order. Troubleshooting and repairing any issues as they arise
•   Performing in-residence inspections to ensure rooms are maintained to exacting standards, including: lighting, electronics, appliances, furniture, fixtures, paint, and woodwork. Fixing any problems as they are found   
•   Performing periodic preventative maintenance tasks on building systems and equipment as prescribed by engineering management
•   Prioritizing, organizing, and completing departmental work orders and guest requests as soon as they come up
•   Completing required paperwork in a timely and accurate fashion
•   Able to work without direct supervision
•   Maintains a polite and courteous attitude towards hotel guests
•   Able to work in a team environment including frequent interaction and seamless communication with Front Drive, Front Desk, and Housekeeping personnel
•   Excellent attention to detail while taking great pride in work 
•   Able to work a flexible schedule, including weekends, holidays, and 2nd shift

Qualifications

•   A strong working knowledge of basic plumbing, electrical repair, mechanical/appliance repair, carpentry, and painting  
•   Familiarity with pool / spa equipment and testing is a plus
•   Possesses basic computer skills and knowledge
•   Holds advanced CPR and First Aid certificates or willing to receive training within six months

Additional Information

Supervision Given and Received 
Given: This position has no supervisory responsibilities. 
Received: Works under direct supervision of Director of Engineering. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands 
•    Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time 
•    Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
•   Health, Dental and Vision Insurance Programs
•   Flexible Spending Account Programs
•   Life Insurance Programs
•   Paid Time Off Programs
•   Paid Leave Programs
•   401(k) Savings Plan
•   Employee Ski Pass and Dependent Ski Passes 
•   Other company perks
 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Average salary estimate

$56160 / YEARLY (est.)
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$49920K
$62400K

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What You Should Know About Engineer I, II - Residences at The Little Nell, Aspen Skiing Company

Join the dynamic team at The Little Nell in Aspen, CO as an Engineer I or II! At The Little Nell, recognized as one of Aspen’s few Five-Star, Five-Diamond resorts, you will play an essential role in maintaining the stunning property that hosts luxurious services and unparalleled experiences for our guests. As a Maintenance Engineer, you will perform property inspections, troubleshoot any issues, and ensure that both common areas and in-residence spaces are maintained to the highest standards. You’ll be on the frontline of tackling basic repairs in plumbing, electrical, and carpentry, allowing you to showcase your skills while contributing to our mission of providing an extraordinary guest experience. Our team takes great pride in our attention to detail and courteous interaction with guests, and we’re excited to welcome someone who shares these values. With flexible schedules and a supportive environment, you’ll also enjoy benefits like health insurance, 401(k) plans, and even employee ski passes! If you have a hands-on attitude and a knack for solving maintenance challenges, we’d love to hear from you. Apply today and become part of the legacy of excellence that is The Little Nell!

Frequently Asked Questions (FAQs) for Engineer I, II - Residences at The Little Nell Role at Aspen Skiing Company
What responsibilities does an Engineer I or II have at The Little Nell?

As an Engineer I or II at The Little Nell, responsibilities include conducting routine inspections, overseeing basic maintenance tasks, and ensuring that all building systems are functioning optimally. You will prioritize work orders and guest requests, perform preventive maintenance, and address issues as they arise, all while upholding the high service standards the hotel is known for.

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What qualifications are needed for the Engineer positions at The Little Nell?

To qualify for the Engineer I or II positions at The Little Nell, candidates should have a strong working knowledge of plumbing, electrical repairs, and carpentry. Familiarity with pool and spa equipment is a plus. Additionally, possessing basic computer skills and holding CPR and First Aid certifications, or a willingness to obtain them, is essential.

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What is the work environment like for Engineers at The Little Nell?

The work environment for Engineers at The Little Nell is dynamic and hands-on. You will find yourself working in a luxury resort setting where maintenance projects vary widely. This role involves both indoor and outdoor tasks, necessitating physical stamina and the ability to work in different weather conditions, all while interacting with a diverse team and guests.

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What are the shift expectations for Engineers at The Little Nell?

Engineers at The Little Nell can expect a flexible work schedule, including weekends, holidays, and second shifts. This flexibility allows team members to balance their work and personal lives while still delivering the exceptional service that guests have come to expect from our renowned resort.

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What benefits can Engineers expect when working at The Little Nell?

As an Engineer at The Little Nell, you'll receive a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) savings plan, paid time off, and employee ski passes—perfect for enjoying the beautiful Colorado landscape during winter months. The Little Nell is committed to ensuring that our employees feel valued and supported.

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Common Interview Questions for Engineer I, II - Residences at The Little Nell
Can you describe your experience with basic plumbing and electrical repairs as an Engineer?

In my past roles, I have addressed various plumbing issues including leaky faucets and clogs. I am also proficient in basic electrical repairs, such as changing light fixtures and troubleshooting circuit problems, ensuring a clean and safe working environment.

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How do you prioritize tasks when multiple maintenance issues arise at once?

I assess issues based on urgency and guest impact, addressing safety concerns first. I then consider any tasks that can be completed quickly to optimize my workflow while keeping communication open with the team regarding progress and estimated completion times.

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What steps do you take to ensure quality and safety during maintenance work?

I always review maintenance protocols prior to starting work. I wear appropriate protective equipment, double-check tools and materials, and confirm I understand the task requirements to ensure both safety and quality in my work.

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How do you handle guest requests or complaints regarding maintenance issues?

I approach guest requests with professionalism and empathy, listening carefully to their concerns. I ensure prompt follow-up, taking immediate action on urgent issues and communicating clearly about timelines for more complex requests.

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What do you think is the most important quality for a Maintenance Engineer working at a luxury hotel like The Little Nell?

Attention to detail is vital, alongside a commitment to customer service. Maintaining high standards is crucial in a luxury setting, so every task must reflect the finest quality and customer satisfaction.

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How do you stay updated on the latest maintenance techniques and technologies?

I regularly attend workshops and online training courses, subscribe to industry newsletters, and engage with professional networks to exchange knowledge with peers, ensuring I stay current with innovations in maintenance practices.

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Can you describe a challenging maintenance issue you've resolved?

Once, I faced a significant HVAC malfunction during peak season. I swiftly diagnosed the issue, coordinated with HVAC specialists, and kept communication open with guests and the front desk to manage expectations, ensuring minimal disruption.

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What procedures do you follow for preventative maintenance?

I follow a structured preventative maintenance schedule stipulating regular inspections and tasks for all critical systems, documenting each completed task to ensure comprehensive oversight of the property’s maintenance health.

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How comfortable are you with working independently as a Maintenance Engineer?

I am very comfortable working independently and take pride in balancing multiple tasks effectively. However, I also appreciate the importance of teamwork and actively share updates with my colleagues.

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What motivates you to maintain high standards in your maintenance work at The Little Nell?

My primary motivation comes from the satisfaction of guests who enjoy their experience in a well-maintained environment. I believe that each detail contributes to the overall experience at a luxury hotel, and I take pride in being part of that.

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Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company (“ASC”) was founded 75 years ago following World War Two in a moment of vision and re...

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Full-time, on-site
DATE POSTED
December 27, 2024

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