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Room Attendant - Limelight Denver

Company Description

Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surroundings – offering a unique adventure for every guest. The guest experience is an intentional journey and the elevated, yet unpretentious nature of the stay allows guests to feel nurtured and at ease. A constant across all properties is a commitment to sustainability, unmatched hospitality, and access to an Adventure Concierge to ensure a memorable stay. Limelight’s pet-friendly hotels are located in Aspen, Colorado, just steps from the downtown core; Snowmass, Colorado, offering ski-in/ski-out access to the mountain; Ketchum, Idaho, near the base of Sun Valley’s famed ski area and walking distance to town; and in Downtown Denver, Colorado, adjacent to Union Station. Two new Limelight Hotels are slated to open in Mammoth, California, and Boulder, Colorado in 2025. Learn more at www.LimelightHotels.com

Job Description

Summary 
The Room Attendant is responsible for cleaning rooms, vacuuming, changing linens and towels, making beds, cleaning bathrooms, and doing laundry. This position can be physically demanding, and they may be required to use chemical cleaning products that could contain allergens. 

Pay range is $19.50 to $23.40.

Job Posting Deadline 
Applications for this position will be accepted until December 1, 2024.

Essential Job Functions 

  • Clean and service guest rooms in accordance with hotel procedures 
  • Leave the guest rooms in a uniform arrangement as determined by the Housekeeping Manager 
  • Communicate efficiently with internal and external customers in order to help guests with problems, collect accurate information, and occasionally diffuse anger  
  • Restock all necessary linens and amenities according to the guest room legend 
  • Report status of rooms cleaned  
  • Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself 
  • Keep corridors and service areas clean and neat 
  • Bring linens and garbage to proper areas  
  • Update daily room master worksheet before breaks, lunch, and end of shift 
  • Perform deep cleaning of rooms twice yearly 
  • Respond to guest requests in a timely manner 
  • Assume responsibility of all assigned rooms each day  
  • Other duties as assigned 

Qualifications

  • Must be at least 16 years of age  
  • High School Diploma or high school equivalent preferred 
  • Previous cleaning experience preferred  
  • Knowledge of OSHA safety standards in regard to working with chemicals preferred 
  • Ability to communicate in Spanish and English preferred  

Additional Information

Supervision Given and Received
Given: This position has no supervisory responsibilities.  
Received: Works under direct supervision of the Director of Housekeeping. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available. 

Work Environment and Physical Demands  
Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time.
Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces. Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.  
·    Health, Dental and Vision Insurance Programs
·    Flexible Spending Account Programs
·    Life Insurance Programs
·    Paid Time Off Programs
·    Paid Leave Programs
·    401(k) Savings Plan
·    Employee Ski Pass and Dependent Ski Passes 
·    Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

 

 

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

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Average salary estimate

$21450 / YEARLY (est.)
min
max
$19500K
$23400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Room Attendant - Limelight Denver, Aspen Skiing Company

If you're looking to be part of a vibrant team, then the Room Attendant position at Limelight Denver could be the perfect fit for you! Owned by Aspen Hospitality, Limelight Hotels pride themselves on offering guests a unique, authentic experience, all while being deeply rooted in sustainability and community connection. As a Room Attendant, your days will be filled with the satisfaction of ensuring each guest enjoys a clean and welcoming environment. You’ll be responsible for cleaning and servicing guest rooms to the highest standards, making beds, changing linens, vacuuming, and more, with the goal of creating a delightful atmosphere for each guest. This position can be physically demanding, so it's perfect for someone who enjoys being active and busy on the job. You’ll have the chance to communicate directly with guests, ensuring any requests are handled quickly and efficiently, and you’ll play a key role in maintaining the hotel’s immaculate standards. At Limelight Denver, we believe that every detail matters, and your contributions will be essential in delivering that exceptional experience. Plus, with a salary between $19.50 and $23.40, competitive benefits, and a fun, team-oriented work environment, this is a wonderful opportunity to develop your skills and grow within a respected company. If you’re ready to make a difference and be part of an exciting hospitality adventure, consider applying for the Room Attendant position at Limelight Denver today!

Frequently Asked Questions (FAQs) for Room Attendant - Limelight Denver Role at Aspen Skiing Company
What does the Room Attendant position at Limelight Denver involve?

The Room Attendant position at Limelight Denver involves cleaning and servicing guest rooms in accordance with hotel procedures. Daily tasks include vacuuming, changing linens and towels, making beds, and cleaning bathrooms. This role is integral to maintaining the hotel's exceptional hospitality standards.

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What are the qualifications needed for the Room Attendant role at Limelight Denver?

To qualify for the Room Attendant position at Limelight Denver, applicants must be at least 16 years old, with a high school diploma preferred. Previous cleaning experience is a plus, and knowledge of OSHA safety standards for working with chemicals is beneficial.

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What is the pay range for the Room Attendant at Limelight Denver?

The Room Attendant at Limelight Denver is offered a competitive pay range of $19.50 to $23.40 per hour, based on experience and qualifications, making it a lucrative opportunity for those seeking a rewarding job in hospitality.

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How does Limelight Denver ensure guest satisfaction?

Limelight Denver prioritizes guest satisfaction by employing dedicated Room Attendants who ensure every room meets cleanliness and hygiene standards. Staff members are trained to respond to guest requests promptly, promoting a welcoming and enjoyable experience.

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Is the Room Attendant job physically demanding at Limelight Denver?

Yes, the Room Attendant position at Limelight Denver can be physically demanding. This role involves standing, walking, lifting, and performing various cleaning tasks, making it ideal for physically active individuals.

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What benefits can I expect in the Room Attendant position at Limelight Denver?

As a Room Attendant at Limelight Denver, you can look forward to a range of benefits including health, dental, and vision insurance programs, flexible spending accounts, paid time off, a 401(k) savings plan, and employee ski passes. This comprehensive benefits package enhances the overall work experience.

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What makes Limelight Denver a unique place to work?

Limelight Denver is unique because it not only offers a lively work environment but also connects deeply to the local community. The hotel's commitment to sustainability and providing guests with personal adventure concierge services enhances the employee experience, fostering a sense of pride among staff.

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Common Interview Questions for Room Attendant - Limelight Denver
Can you describe your previous cleaning experience?

When discussing your previous cleaning experience, focus on specific tasks you performed, the types of environments you worked in, and any cleaning products or techniques you used. Highlight your attention to detail and how you ensured guest satisfaction.

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How do you prioritize tasks when cleaning multiple rooms?

To effectively prioritize tasks, mention how you create a system based on room occupancy and urgency. Explain that you might start with occupied rooms or rooms that require immediate attention before moving to others, ensuring thoroughness and efficiency.

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Can you handle physical demands of the Room Attendant role?

Absolutely! Share specific examples of how you’ve managed physical demands in past roles. Talk about your stamina, your ability to lift weights, and your experience working in dynamic environments.

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How would you respond to a guest complaint about cleanliness?

Describe how you would listen actively to the guest, apologize for the issue, and assure them of immediate action. Mention your commitment to addressing the problem promptly and ensuring it doesn’t happen again.

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What cleaning techniques do you find most effective?

Discuss specific techniques that have yielded positive results for you. For instance, share how you efficiently organize your workflow, use the right cleaning supplies for different surfaces, and ensure thorough sanitation practices.

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Are you familiar with OSHA safety standards?

It's important to express your understanding of OSHA safety standards. If applicable, highlight training you've received or experiences where you adhered to safety protocols while using cleaning chemicals.

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How do you ensure a consistent cleaning quality?

Explain your attention to detail and how you follow checklists or protocols to maintain quality. You might also mention seeking feedback from supervisors to improve your performance continuously.

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What would you do if you were running behind schedule?

Discuss how you would assess the situation, prioritize the most crucial tasks first, and communicate with your supervisor if you felt unable to complete the work on time, demonstrating your commitment to teamwork.

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How would you handle a situation where you encounter something hazardous in a guest room?

Indicate your understanding of safety procedures. Explain that you would report the hazard to your supervisor immediately and follow established protocols to ensure the area is safe for guests and staff.

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Why do you want to work for Limelight Denver?

Share your admiration for Limelight Denver’s reputation for sustainability and guest experience. Highlight how these values align with your own, and express your excitement about contributing to such a highly respected hotel.

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Aspen is one of the world’s premiere destinations for inspiration and transformation at the intersection of recreation, nature, and culture. Aspen Skiing Company (“ASC”) was founded 75 years ago following World War Two in a moment of vision and re...

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October 30, 2024

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