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Part Time Community Assistant

Company OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.COMMUNITY ASSISTANTThe Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.Essential Duties & Responsibilities• Property Leasing and Administration• Regular/daily onsite attendance is required• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.• Completes all leasing paperwork needed prior to move-in• Assisting with lease audits, walking units, and turn process.• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.• Perform various administrative tasks as needed• Deal with resident complaints, concerns, and requests to ensure resident satisfaction• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)• Contribute to the general upkeep and cleaning of office, common areas, and model.• Marketing & Outreach• Assist in implementing annual marketing plan outreach• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.• Customer & Resident Relations• Manage excellent customer service and monitor service request turnaround and responsiveness• Projects a favorable image of the community to achieve property objectives and public recognition• Ensure consistency in dealing with residents on all matters• Enforce policies of the community that immediate supervisor delegatesEducation/experience• High School Diploma or Equivalent• Ability to understand and perform all on-site software functions; basic computer skills required.• Must have basic knowledge of Fair Housing Laws and OSHA requirements.Physical Requirements• While performing the duties of this Job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.Salary Range: $13 per hour to $13 per hourThis job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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$27120K
$27120K

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What You Should Know About Part Time Community Assistant, Asset Living

Join the dynamic team at Asset Living as a Part Time Community Assistant in University Heights, IA! You’ll dive into an engaging role responsible for all aspects of leasing, marketing, and maintaining positive resident relations. Your day-to-day will involve showing and leasing apartments, conducting tours, effectively communicating with prospective residents, and facilitating the moving-in process. With a fundamental focus on customer service, you’ll address resident concerns and assist in developing creative resident retention programs that keep our community vibrant. You’ll also have a hand in developing our marketing strategies and conducting market surveys, ensuring we maintain a competitive edge while enhancing the attractiveness of our properties. This position requires regular on-site attendance, and you’ll enjoy working in a friendly, supportive environment where everyone’s ideas are valued. If you have a passion for real estate, the ability to manage multitasking efficiently, and want to be part of a culture that believes in leading together, then this might just be the perfect opportunity for you at Asset Living!

Frequently Asked Questions (FAQs) for Part Time Community Assistant Role at Asset Living
What are the main responsibilities of a Part Time Community Assistant at Asset Living?

As a Part Time Community Assistant at Asset Living, your main responsibilities include leasing and showcasing properties, maintaining positive relationships with residents, conducting market surveys, and ensuring the overall upkeep of the community. You will be pivotal in the leasing process, helping to attract and retain residents while addressing any concerns they may have.

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What qualifications do you need for the Part Time Community Assistant role at Asset Living?

To qualify for the Part Time Community Assistant position at Asset Living, applicants should have at least a high school diploma or equivalent. Basic computer skills are required, along with a fundamental understanding of Fair Housing Laws and OSHA requirements. It's essential to be proactive, organized, and able to manage customer relationships effectively.

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How does Asset Living support its Part Time Community Assistants in professional growth?

Asset Living fosters a supportive environment where Part Time Community Assistants can develop their skills. The company offers opportunities for mentorship, training in property management principles and practices, and promotes a culture of continuous improvement. You’ll be part of a team that encourages collaboration and sharing of ideas.

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Can Part Time Community Assistants at Asset Living expect flexible working hours?

Yes! At Asset Living, the Part Time Community Assistant role often includes flexible hours to accommodate your availability while ensuring that resident services are met during peak times. This flexibility allows you to balance work with other commitments.

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What are the physical requirements for the Part Time Community Assistant at Asset Living?

The physical requirements for the Part Time Community Assistant position at Asset Living include standing, walking, and handling various responsibilities that may require lifting up to 25 pounds. These tasks are essential for meeting the needs of residents and maintaining the property effectively.

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Common Interview Questions for Part Time Community Assistant
What makes you a good fit for the Part Time Community Assistant role at Asset Living?

Highlight your customer service experience, ability to manage multitasking, and effective communication skills. Mention any previous roles in property management or customer-focused positions to demonstrate your fit.

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How would you handle a resident complaint as a Part Time Community Assistant?

Explain your approach to listening to the resident’s concerns, empathizing with their situation, and finding a suitable resolution quickly. Emphasize your commitment to resident satisfaction and adherence to company policies.

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Can you describe your experience with marketing in a community setting?

Share specific examples of marketing strategies you've implemented, mentioning metrics of success if possible. Stress your understanding of how effective marketing can enhance property visibility and resident engagement.

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What strategies would you use to attract potential renters to the property?

Discuss innovative outreach efforts such as social media campaigns, community events, and building strong relationships with local organizations. Highlight your ability to understand target demographics and tailor approaches accordingly.

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How do you prioritize tasks in a busy work environment?

Provide examples of how you assess tasks based on urgency and importance, mention using lists or digital tools to ensure nothing slips through the cracks, and illustrate your ability to adapt to changing demands.

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What do you believe is key to fostering positive resident relations?

Emphasize the importance of communication, being approachable, proactively addressing issues, and creating a welcoming atmosphere. Share experiences where you've built rapport with residents.

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Describe a time when you had to work as part of a team to achieve a goal.

Provide a specific example that highlights your teamwork skills, detailing your role in the collaborative process and the outcome. Focus on your ability to contribute positively to group dynamics.

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What is your approach to conducting market analysis for a property?

Discuss the methods you use for gathering relevant data, analyzing competitors, and identifying trends. Highlight your insight into how this knowledge can drive marketing and leasing strategies.

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How do you stay organized with leasing paperwork and resident interactions?

Describe your organizational system, whether it’s digital tools, spreadsheets, or checklists, and discuss your attention to detail to ensure all paperwork is accurate and up to date.

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Why do you want to work with Asset Living specifically?

Articulate your appreciation for Asset Living’s commitment to community building, professional development opportunities, and the supportive work culture. Share how these align with your personal career goals.

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Asset Living is an award-winning third party property management partner serving customers and communities throughout the US. The company was founded in 1986 and has decades of experience delivering exceptional value to their partners.

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Part-time, on-site
DATE POSTED
December 20, 2024

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